Chen Plumbing is a family-owned and operated company proudly serving Decatur and the greater Atlanta area since 1998. Our expert plumbers in Decatur, GA, have the local knowledge and experience to address any pipe repair, sewer line, drain clog, or water heater need.
Your Local Plumber in Decatur, GA
At Chen Plumbing, we're known for dependable service, upfront pricing, and craftsmanship that keeps your plumbing running smoothly long after the job is done. Whether you’re dealing with a clogged drain, leaking water heater, or sudden burst pipe, we’re only a call away.
Complete Plumbing Services for Decatur Homes
Our plumbing services in Decatur include:
- Residential plumbing repairs and installations
- Plumbing inspections
- Drain cleaning
- Water heater repair and replacement
- Sewer line repair and replacement
- Sewer camera inspections
- Sink, shower, and toilet repair
- Leak detection and pipe repair
- Gas line repair and installation
- Garbage disposals
- Sump pumps
- Whole-home repiping
- Hose bibb and spigot repair
Plumbing Solutions for Older and Newer Decatur Homes
From cozy homes near Downtown Decatur to character-rich properties around Oakhurst and Winnona Park, our licensed residential plumbers have seen and fixed it all.
We tailor plumbing solutions for older properties in historic neighborhoods, providing PEX and copper upgrades for degraded and outdated galvanized steel, polybutylene, or other plumbing materials original to homes. Our local experience also qualifies us to handle aging clay sewer lines that are vulnerable to tree root intrusion and stress from shifting red clay soil.
In newer homes, we help to optimize efficiency, maintain code compliance, and protect your plumbing with preventative measures. That includes accurate water heater sizing, water softener and filtration systems, regular plumbing inspections, and more.
Drain Cleaning & Sewer Services in Decatur
If you experience slow drains, unpleasant odors, gurgling plumbing, or other signs that you need sewer line services, don’t settle for temporary fixes — our team provides thorough drain cleaning that removes grease, debris, and buildup at the source. Our clogged drain plumbers help keep your home’s plumbing flowing freely, whether your sink has a recurring clog or if the roots of Decatur's dense tree canopy have infiltrated your main sewer line.
Our drain cleaning services include:
- Sink, shower, and tub drain clearing
- Main line and toilet backups
- Preventative maintenance for recurring clogs
- Hydro jetting for complete debris removal

Water Heater Repair & Installation
From older tank-style models to high-efficiency upgrades, we specialize in water heater installation, maintenance, and repair in Decatur. When your hot water goes cold, our technicians restore comfort fast with honest recommendations and quality craftsmanship.
Our water heater experts can:
- Diagnose leaks, rust, or sediment buildup
- Replace outdated or inefficient units
- Install energy-efficient tank models
- Perform safety valve and thermostat repairs
Ready to upgrade to endless hot water? A tankless water heater provides instant comfort, improved efficiency, and saves valuable space. Benefits of going tankless include endless hot water, lower energy bills, a space-saving design, and longer equipment lifespan. We’ll help you choose and install the right system for your household, so you can enjoy reliable hot water whenever you need it.
Water Line, Pipe & Leak Repair
Find hidden leaks and replace damaged pipes with water line services from Chen Plumbing. Our team has the skills and local experience to handle a wide range of water line, pipe, and leak repair needs common in Decatur homes, such as:
- Leak detection: Using advanced technology and methods to locate hidden leaks, such as pinhole leaks in corroded lines beneath concrete slabs or in your walls.
- Whole-home and partial repiping: Replacing corroded galvanized steel or brittle polybutylene lines in older homes with durable PEX and copper pipes.
- Main water line repair and replacement: Spot repairs or total replacements for lines running underground from the Dekalb County municipal supply and into your home.
24/7 Emergency Plumbing in Decatur, GA
Chen Plumbing provides around-the-clock emergency plumbing services for homes and businesses in Decatur. We dispatch our emergency plumbers locally from the metro Atlanta area and handle most requests the same day — often within hours. We arrive equipped to diagnose and repair the issue on the spot, minimizing damage and downtime.
Call Chen Plumbing for plumbing emergencies, such as:
- Burst or leaking pipes
- Water heater failure or flooding
- Overflowing toilets and sewage backups
- Sudden water pressure loss
Why Decatur Homeowners Choose Chen Plumbing
At Chen Plumbing, family means everything — and that’s how we treat every customer. For more than 25 years, we’ve built relationships rooted in trust, transparency, and genuine care across greater Atlanta. When you call Chen Plumbing, you’re supporting a local business that cares deeply about its community and customers.
Here’s what makes us different:
- Family-owned & operated: We take pride in treating every home like our own and every customer like family.
- Integrity you can count on: Honest pricing, no surprises, and clear communication every step of the way.
- Local experience: Decades serving Decatur and surrounding neighborhoods mean we understand local water systems, city codes, and home types.
- Quality work, guaranteed: Every job is backed by our commitment to excellence and long-lasting results.
- Community focused: We’re not just working in Decatur — we live, shop, and serve here too.

Schedule Plumbing Service in Decatur, GA
Whether it’s a late-night leak, a failing water heater, or an overdue upgrade, Chen Plumbing is the name Decatur homeowners trust for reliable, family-focused service.
Our licensed Decatur plumbers near you are ready to tackle any plumbing issue with skill, speed, and a smile. Contact us to schedule your appointment today and experience the Chen Plumbing difference.
Frequently Asked Questions
Do you handle older plumbing systems common in historic Decatur homes?
Yes, we handle older plumbing systems common in historic Decatur homes, such as throughout the Oakhurst and Winona Park neighborhoods. These homes often have original older pipes and fixtures. Our team specializes in updating aging plumbing systems, repairing galvanized lines, and installing modern fixtures while preserving your home’s character.
Why does my Decatur home have low water pressure?
Your Decatur home may have low water pressure due to scale buildup in your pipes and faucets. Original plumbing materials in older homes may also leak and cause low water pressure.
When should I replace old plumbing pipes?
Replace old plumbing pipes, if they're beyond their expected lifespan or in poor condition. Galvanized steel pipes in older Decatur homes last up to 50 years, so most are overdue for replacement. New copper or PEX lines can last 40 to 80 years with proper care.
How do I find a reliable plumber in Decatur?
To find a reliable plumber in Decatur, turn to Chen Plumbing. Our team is licensed, we have a proven reputation for quality workmanship, and we always provide clear, upfront pricing.
Recent Jobs and Reviews in Decatur, GA
Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.
Decatur, GA at a glance
Chen Plumbing has completed 3 jobs in Decatur, GA in September 2026.
The 5 customer reviews shown here average 5.0 out of 5.
The most recent job was on September 3, 2026.
Chen Plumbing has completed 477 jobs in Decatur, GA in the last 12 months. The first job there was in July 2023.
Job Locations and Reviews
Returned to stub up, new waterlines and add straight stops. Drilled holes through tile, installed new straight stops in both bathrooms. When replacing master bathroom stops, customer noticed something under vanity. Customer requested us to pull vanity and haul off. When removing vanity, vanity drain crumbled due to age and deterioration. Provided customer estimate to re-pipe vanity drains. Customer approved estimate. Brand new PVC drain lines for vanities. No leaks at departure. Tested system, no leaks at departure. All fixtures are working properly at departure. Also replaced both hose bibs on home.
Shut off water to home and drain system. In crawlspace add tee and branch off for new hose bib line, install new shut off valve. Run new line from crawlspace to back porch and mount hose bib on wall. Install bleeder valve to winterize. Test all work for proper operation. Clean workspace As courtesy replaced shower arm and shower head in basement bathroom at same time. Tested and no leaks after completion
Water heater not staying lit upon arrival. Customer stated when he lights the water heater it goes out after some time. Informed customer with the age of the water heater being 23 years old we would not offer a repair option but could replace the water heater. Customer wanted me to email an estimate over.
Matthew was great at explaining everything he did.
Mathew did not expect a difficult situation when he arrived. The drain should have just needed a snake. In the end, he was here for 4.5hrs and did not give up until he fixed the problem. Great demeanor and communication through it all!
Dawson was great! Worked quick and fixed my issue. He left my house very clean after as well.
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Eric is personable and did a thorough diagnosis. His practical suggestions helped me decide on repair options. He completed the job well and was on his way in no time.
This job was very quick, clean and very well done! The crew finished the job after 7;30 pm. I have the greatest regard for company. I expect to hire them for my next plumbing need. Richard
