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Plumbers in Douglasville, GA

Check Out Our Work in Douglasville, GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Douglasville, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Douglasville, GA.

Recent Jobs and Reviews in Douglasville, GA

Rated 5.0 out of 5 stars based on 2 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Chen Plumbing, with many customers expressing satisfaction with the company's services. The positive reviews highlight the efficiency, professionalism, and expertise of the plumbers, with specific praise for their timely response, courteous behavior, and effective problem-solving. Customers also appreciate the company's transparency, honesty, and willingness to provide options and recommendations without pushing unnecessary services. Additionally, the positive reviews mention the company's commitment to customer satisfaction, with many customers stating that they would recommend Chen Plumbing to others. However, there are a few negative reviews, primarily related to pricing and communication issues. Some customers felt that the pricing was higher than expected or that they were not provided with clear information about the costs involved. There were also a few complaints about poor communication, with customers stating that they were not kept informed about the progress of their plumbing issues or that they had difficulty reaching someone at the company. Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The company's commitment to customer service, expertise, and transparency appears to be a significant factor in its positive reputation. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to strive to address any issues that may arise to maintain its high level of customer satisfaction.

Job Locations and Reviews

Travis S.
Travis S. Checked in
Annual sump pump maintenance completed in Douglasville. Removed pump from pit and cleaned accumulated debris and sediment. Tested float switch operation and motor performance under load. Checked discharge line for proper flow and cleared minor blockage. Chen Plumbing's sump pump maintenance service keeps Douglasville basements dry during heavy rains. Pump cycling properly and ready for next storm season. Customer scheduled next year's maintenance appointment.
Douglasville, GA 30134
Review
Always great!!
Bruce - Douglasville, GA 30134
Marcos  D.
Marcos D. Checked in
Installed halo filtration system We installed kitchen faucet in basement and hooked up plumbing to it Free standing tub faucet was replaced in daughters bathroom.
Douglasville, GA 30134
Tim C.
Tim C. Checked in
bathtub valve problem and dishwasher leaking in basement
Douglasville, GA 30134
Victor J.
Victor J. Checked in
plumbing service
Douglasville, GA 30134
Review
Thank you Matt for making quick work of the water main fix, changing out the water pressure regulator, and replacing the shut off valve.
Aaron - Douglasville, GA 30135
Matthew C.
Matthew C. Checked in
Leak in yard
Douglasville, GA 30135
Victor J.
Victor J. Checked in
Relocate/ rework two of 3” pvc drain line inside wall
Douglasville, GA 30134
Eric T.
Eric T. Checked in
Washing machine box and ice maker line installation
Douglasville, GA 30135
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