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Plumbers in East Point, GA

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Check Out Our Work in East Point, GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of East Point, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in East Point, GA.

Recent Jobs and Reviews in East Point, GA

Rated 5.0 out of 5 stars based on 1 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Chen Plumbing, with many customers expressing satisfaction with the company's services. The positive reviews highlight the efficiency, professionalism, and expertise of the plumbers, with specific praise for their timely response, courteous behavior, and effective problem-solving. Customers also appreciate the company's transparency, honesty, and willingness to provide options and recommendations without pushing unnecessary services. Additionally, the positive reviews mention the company's commitment to customer satisfaction, with many customers stating that they would recommend Chen Plumbing to others. However, there are a few negative reviews, primarily related to pricing and communication issues. Some customers felt that the pricing was higher than expected or that they were not provided with clear information about the costs involved. There were also a few complaints about poor communication, with customers stating that they were not kept informed about the progress of their plumbing issues or that they had difficulty reaching someone at the company. Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The company's commitment to customer service, expertise, and transparency appears to be a significant factor in its positive reputation. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to strive to address any issues that may arise to maintain its high level of customer satisfaction.

Our Local Reviews by City

Job Locations and Reviews

Review
Efficient, respectful of property, professional
Marsha Bryant - East Point, GA 30344
Response from Chen Plumbing:

Hey Marsha, thanks for the thoughtful review. We treat every home like it’s our own, and we’re glad that came through.

Dawson F.
Dawson F. Checked in
Replaced PRV and installed a shut off valve, replaced water heater, repaired two leaks. Set water heater up on blocks.
East Point, GA 30344
Eric T.
Eric T. Checked in
Quote for water line replacement
East Point, GA 30344
Review
very happy with Chen Plumbing and i recommend them highly. professional, personable and knowledgeable, and priced fairly as well. thanks for your help Eric, youre the man!
Daryn Scott-Harper - East Point, GA 30344
Response from Chen Plumbing:

Hey Daryn, thanks for the great review! We’re glad Eric and the team delivered great service. We are here if you ever need us!

Hunter B.
Hunter B. Checked in
Leak in master bathroom ceiling above shower. Filled tub upstairs and heard dripping soon as we pulled the drain. Informed customer we would need to cut a hole in the ceiling. Found copper u trap in ceiling that was leaking from a join and old fernco. Gave customer estimate to replace copper drain with pvc ptrap. Customer approved estimate. Installed new pvc fittings and ptrap. Tested system, system is draining with no leaks or issues.
East Point, GA 30344
Review
Helpful and answered all questions
Jeremy - East Point, GA 30344
Hunter B.
Hunter B. Checked in
Camera scope sewer line customer is thinking of buying the home. Customer approved estimate through Tim. Sewer cleanout is in a very tight spot in crawlspace. Was only able to run camera 25 foot due to 3 pipe separations. On the 3rd separation my camera couldn’t make it over the hump. Informed customer to have the county come out and mark where the tap is so we can give estimate to reroute sewer line from crawlspace to city tap.
East Point, GA 30344
Dawson F.
Dawson F. Checked in
Augered upstairs toilet. No sign of back up occurring with any other fixtures. Restored flow to toilet. Flushed with and without paper 5x in a row. No further issue occurring currently.
East Point, GA 30344
Eric T.
Eric T. Checked in
Washing machine drain clear
East Point, GA 30344
Dawson F.
Dawson F. Checked in
Branch line blockage affecting hall bathroom and master bathroom. Blockage occured due to long run from the hall bathroom having no pitch. Showed the homeowner with my level the incorrect pitch issue. Cleared blockage and scoped rest of line. Bathroom on other side of house also has pitch issues. Left quote for PRV as there is not one installed currently. Homeowner elected to fix drain pitch issues himself. No further issue at this time. No warranty on drain cleaning. Reset toilet in hall bathroom and master bathroom. Replaced fill valve on hall bathroom toilet at no charge.
East Point, GA 30344
Tim C.
Tim C. Checked in
Replace approximately 60 feet 3” cast iron pipe for kitchen sink and washing machine, Replace remaining galv pipe water line with uponor pex and add prv to the main line, Camera / scope line from house to street
East Point, GA 30344
Victor J.
Victor J. Checked in
Fix all the inspection items
East Point, GA 30344
Eric T.
Eric T. Checked in
Tub drain repair
East Point, GA 30344

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