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Plumbers in Kennesaw, GA

Check Out Our Work in Kennesaw, GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Kennesaw, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Kennesaw, GA.

Recent Jobs and Reviews in Kennesaw, GA

Rated 5.0 out of 5 stars based on 1 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Chen Plumbing, with many customers expressing satisfaction with the company's services. The positive reviews highlight the efficiency, professionalism, and expertise of the plumbers, with specific praise for their timely response, courteous behavior, and effective problem-solving. Customers also appreciate the company's transparency, honesty, and willingness to provide options and recommendations without pushing unnecessary services. Additionally, the positive reviews mention the company's commitment to customer satisfaction, with many customers stating that they would recommend Chen Plumbing to others. However, there are a few negative reviews, primarily related to pricing and communication issues. Some customers felt that the pricing was higher than expected or that they were not provided with clear information about the costs involved. There were also a few complaints about poor communication, with customers stating that they were not kept informed about the progress of their plumbing issues or that they had difficulty reaching someone at the company. Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The company's commitment to customer service, expertise, and transparency appears to be a significant factor in its positive reputation. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to strive to address any issues that may arise to maintain its high level of customer satisfaction.

Job Locations and Reviews

Tim C.
Tim C. Checked in
Cut drywall behind refrigerator, installed customer supplied ice maker box . Remove needle valve was on hot water line . Corrected installed line to cold side .
Kennesaw, GA 30144
Marcos  D.
Marcos D. Checked in
Gas line to backayard grill was replaced underground and re routed through back of grill with new wall penetration. All fitting were tested for leaks .no leaks found
Kennesaw, GA 30152
Cody B.
Cody B. Checked in
Installed customer supplied shower valve according to customer and manufacturer specifications. Shower arm is roughly 78 inches above the floor and shower valve is between 45-48 inches. Installed new valve centered on drain and strapped well in the wall where the old on was located according to customer request. Ran piping in pex and tested to ensure proper function and no leaks. Left 1 inch out of wall for dust guard to measure valve depth to allow for 1/2 drywall and 1/4 tile. There is no warranty on customer supplied materials.
Kennesaw, GA 30152
Review
Eric and his crew did a great job replacing my 26 years old water heater. The other team members are very good in quick replying my emails / questions in minutes. The pricing is reasonable too. I highly recommend Chen Pluming team.
Linda Tu - Kennesaw, GA 30152
Response from Chen Plumbing:

Thank you very much Linda!

Review
Eric and his crew did a great job replacing my 26 years old water heater. The other team members are very good in quick replying my emails / questions in minutes. The pricing is reasonable too. I highly recommend Chen Pluming team.
QT - Kennesaw, GA 30152
Eric T.
Eric T. Checked in
Completed a water heater replacement and replaced the whole home shut-off valve. Removed the old water heater and installed a new 50-gallon unit. Replaced the shut-off valve with a high-quality brass ball valve. Ensured all connections were secure and leak-free. Tested the water heater for proper operation and verified the shut-off valve functionality. The system is now operating efficiently and safely.
Kennesaw, GA 30152
Victor J.
Victor J. Checked in
Cut couple of hole in wall to found where the leak was coming from, identified at 3/4 copper line
Kennesaw, GA 30066
Eric T.
Eric T. Checked in
Leak Repair
Kennesaw, GA 30144
Eric T.
Eric T. Checked in
Pull and reset toilet. Toilet rocking.
Kennesaw, GA 30144
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