Check Out Our Work in Lawrenceville, GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Lawrenceville, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Lawrenceville, GA.
Recent Jobs and Reviews in Lawrenceville, GA
Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.
Lawrenceville, GA at a glance
Chen Plumbing has completed 3 jobs in Lawrenceville, GA in June 2026.
The most recent job was on June 12, 2026.
Chen Plumbing has completed 136 jobs in Lawrenceville, GA in the last 12 months. The first job there was in September 2023.
Job Locations and Reviews
Water pooling in yard upon arrival, customer stated he noticed water in one area of the yard. After looking at the water meter it was not spinning indicating it had no leak. When doing my inspection noticed sewer line could potentially go in that direction to meet the city’s tap, customer stated his wife said that sometimes when they would flush you could hear a gurgle. Informed customer the sewer line could possibly be broken allowing water to escape and roots to come in to cause blockages. Informed customer we could run the camera through the cleanout in the basement to see if there was any issues. Gave customer estimate, customer approved estimate. Ran camera all the way out to the city tap and found no issues. Informed customer to see if once the rain all stops the yard drys up.
Meter not spinning. Small wet patch reported by customer approx 10’ from the meter. It was pouring rain when we came out. No way to diagnose such a small amount of water when it’s raining this hard. Called customer over service titan and told him to call us back out once the rain has stopped for a couple of days.
Customer stated that shower that we repaired wasn’t getting hot enough and would only stay warm. Pulled the handle off of cartridge and adjusted cartridge to the max hottest temperature. Tested and now shower is getting hot to customer liking. Put handle back on. Chen plumbing won’t be responsible for any scolding.
