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Plumbers in Smyrna, GA

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Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Smyrna, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Smyrna, GA.

Recent Jobs and Reviews in Smyrna, GA

Rated 5.0 out of 5 stars based on 14 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

Smyrna, GA at a glance

Chen Plumbing has completed 3 jobs in Smyrna, GA in October 2026.

The 5 customer reviews shown here average 5.0 out of 5.

The most recent job was on October 21, 2026.

Chen Plumbing has completed 71 jobs in Smyrna, GA in the last 12 months. The first job there was in July 2023.

Job Locations and Reviews

Upon arrival customer had leaking 3 handle shower valve. Informed customer we could change out the 3 handle shower valve and go to a single handle moen shower valve with new tub spout new shower head and shower arm and adding a remodel plate. Customer did not move forward with estimate said he’s getting more estimates and will probably know something by Friday.
Upon arrival customer had leaking 3 handle shower valve. Informed customer we could change out the 3 handle shower valve and go to a single handle moen shower valve with new tub spout new shower head and shower arm and adding a remodel plate. Customer did not move forward with estimate said he’s getting more estimates and will probably know something by Friday.
Logan L.
Logan L. Checked in
Upon arrival customer had leaking 3 handle shower valve. Informed customer we could change out the 3 handle shower valve and go to a single handle moen shower valve with new tub spout new shower head and shower arm and adding a remodel plate. Customer did not move forward with estimate said he’s getting more estimates and will probably know something by Friday.
Smyrna, GA 30080
Today we fixed leak under the toilet in basement, we pull and reset toilet with new flange from basement up to toilet , discussed and signed up membership with customer, also left membership information booklet with customer.
Today we fixed leak under the toilet in basement, we pull and reset toilet with new flange from basement up to toilet , discussed and signed up membership with customer, also left membership information booklet with customer.
Tim T.
Tim T. Checked in
Today we fixed leak under the toilet in basement, we pull and reset toilet with new flange from basement up to toilet , discussed and signed up membership with customer, also left membership information booklet with customer.
Smyrna, GA 30082
Upon arrival, the customer reported recurring sewer backups and a noticeable sewer odor inside the property. I explained that the recommended first step would be to pull and reset the toilet and perform a sewer camera inspection to identify the cause of the issue. The customer approved the estimate for the diagnostic work. I removed the toilet and performed a camera inspection of the sewer line. During the inspection, I discovered a separation in the sewer piping along with significant root intrusion. These conditions are likely contributing to the recurring backups and sewer odor. Due to the pipe separation and extensive root intrusion, the integrity and overall condition of the remaining sewer line could not be confirmed through the initial inspection alone. I reviewed my findings with the customer and discussed two repair options: a localized spot repair to address the identified damage or a complete sewer line replacement from the home to the city sewer tap. I explained that a sp
Upon arrival, the customer reported recurring sewer backups and a noticeable sewer odor inside the property. I explained that the recommended first step would be to pull and reset the toilet and perform a sewer camera inspection to identify the cause of the issue. The customer approved the estimate for the diagnostic work. I removed the toilet and performed a camera inspection of the sewer line. During the inspection, I discovered a separation in the sewer piping along with significant root intrusion. These conditions are likely contributing to the recurring backups and sewer odor. Due to the pipe separation and extensive root intrusion, the integrity and overall condition of the remaining sewer line could not be confirmed through the initial inspection alone. I reviewed my findings with the customer and discussed two repair options: a localized spot repair to address the identified damage or a complete sewer line replacement from the home to the city sewer tap. I explained that a sp
Logan L.
Logan L. Checked in
Upon arrival, the customer reported recurring sewer backups and a noticeable sewer odor inside the property. I explained that the recommended first step would be to pull and reset the toilet and perform a sewer camera inspection to identify the cause of the issue. The customer approved the estimate for the diagnostic work. I removed the toilet and performed a camera inspection of the sewer line. During the inspection, I discovered a separation in the sewer piping along with significant root intrusion. These conditions are likely contributing to the recurring backups and sewer odor. Due to the pipe separation and extensive root intrusion, the integrity and overall condition of the remaining sewer line could not be confirmed through the initial inspection alone. I reviewed my findings with the customer and discussed two repair options: a localized spot repair to address the identified damage or a complete sewer line replacement from the home to the city sewer tap. I explained that a sp
Smyrna, GA 30082
Review
Great Communication
Jason - Smyrna, GA 30082
Review
Cody came out to repair a broken drain. He was able to discuss with me my options and get the repair done fairly quickly. Amazing!
Luke Panasyuk - Smyrna, GA 30082
Review
I found Chen plumbing on thumbtack and the service has been top notch. Luz was great at communicating through the process and Braulio came to inspect the house the same day I called. I had a pretty bad leak from our service line outside with water pooling in my yard. Even though he already had jobs lined up, he offered to fix it the following day. Honoring his word, he came the next day and worked into the night. I have a lot of respect for him because we both knew it would be a tough job. Absolute A+ from my standpoint.
Tristan thomas - Smyrna, GA 30082
Review
Great Job
Douglas - Smyrna, GA 30080
Review
Great service!
Rohan - Smyrna, GA 30082
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