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Plumbers in Stone Mountain, GA

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Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Stone Mountain, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Stone Mountain, GA.

Recent Jobs and Reviews in Stone Mountain, GA

Rated 5.0 out of 5 stars based on 69 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

Stone Mountain, GA at a glance

Chen Plumbing has completed 3 jobs in Stone Mountain, GA in February 2026.

The most recent job was on February 19, 2026.

Chen Plumbing has completed 176 jobs in Stone Mountain, GA in the last 12 months. The first job there was in August 2023.

Job Locations and Reviews

Customer having pressure issues and hose Bibb leaking upon arrival. Customer stated when he runs the kitchen sink and uses another fixture the pressure drops significantly. After running 2 fixtures and having my pressure gauge hooked up the pressure went from 75 to 30 psi. Informed customer we could replace the PRV and whole house shutoff. Informed customer we could replace the hose Bibb outside as well. Gave customer estimate, customer approved estimate. Installed new PRV and new whole home shutoff valve, also installed new hose Bibb. Turned water back on to check for leaks and set the pressure. Found no leaks. After turning water back on to hose Bibb with a gate valve customer had shutoff, the gate valve had a slow drip. Informed customer that I could tighten the packing nut to see if that would fix the issue, tightened up packing nut and valve no longer has slow drip. Informed customer to keep an eye on it. Set pressure to 60 psi. No leaks upon departure and hose Bibb is working pro
Customer having pressure issues and hose Bibb leaking upon arrival. Customer stated when he runs the kitchen sink and uses another fixture the pressure drops significantly. After running 2 fixtures and having my pressure gauge hooked up the pressure went from 75 to 30 psi. Informed customer we could replace the PRV and whole house shutoff. Informed customer we could replace the hose Bibb outside as well. Gave customer estimate, customer approved estimate. Installed new PRV and new whole home shutoff valve, also installed new hose Bibb. Turned water back on to check for leaks and set the pressure. Found no leaks. After turning water back on to hose Bibb with a gate valve customer had shutoff, the gate valve had a slow drip. Informed customer that I could tighten the packing nut to see if that would fix the issue, tightened up packing nut and valve no longer has slow drip. Informed customer to keep an eye on it. Set pressure to 60 psi. No leaks upon departure and hose Bibb is working pro
Chase C.
Chase C. Checked in
Customer having pressure issues and hose Bibb leaking upon arrival. Customer stated when he runs the kitchen sink and uses another fixture the pressure drops significantly. After running 2 fixtures and having my pressure gauge hooked up the pressure went from 75 to 30 psi. Informed customer we could replace the PRV and whole house shutoff. Informed customer we could replace the hose Bibb outside as well. Gave customer estimate, customer approved estimate. Installed new PRV and new whole home shutoff valve, also installed new hose Bibb. Turned water back on to check for leaks and set the pressure. Found no leaks. After turning water back on to hose Bibb with a gate valve customer had shutoff, the gate valve had a slow drip. Informed customer that I could tighten the packing nut to see if that would fix the issue, tightened up packing nut and valve no longer has slow drip. Informed customer to keep an eye on it. Set pressure to 60 psi. No leaks upon departure and hose Bibb is working pro
Stone Mountain, GA 30087
For this homeowner we came out to find a leak, the leak is allegedly coming from the bathroom sink drain on the lateral line, since this is a condo they have an hoa and they have shared walls, in order for us to further diagnose a possible leak we would have to start opening walls to find this leak. However I believe the sound the tenant is hearing is a factor of the water dropping down from the lateral line and going into the main drainage system, they are on the second floor of the building. The slip joint nut had a small leak going into the wall tube, so I tightened that for them and I couldn’t hear or smell a leak at this time. The hoa may need to be involved to further investigate other units. At this time there isn’t anything that I can do. Was not able to check water pressure due to not having individual main shut off valves. The water heater looks new but didn’t take a photo.
For this homeowner we came out to find a leak, the leak is allegedly coming from the bathroom sink drain on the lateral line, since this is a condo they have an hoa and they have shared walls, in order for us to further diagnose a possible leak we would have to start opening walls to find this leak. However I believe the sound the tenant is hearing is a factor of the water dropping down from the lateral line and going into the main drainage system, they are on the second floor of the building. The slip joint nut had a small leak going into the wall tube, so I tightened that for them and I couldn’t hear or smell a leak at this time. The hoa may need to be involved to further investigate other units. At this time there isn’t anything that I can do. Was not able to check water pressure due to not having individual main shut off valves. The water heater looks new but didn’t take a photo.
Shane S.
Shane S. Checked in
For this homeowner we came out to find a leak, the leak is allegedly coming from the bathroom sink drain on the lateral line, since this is a condo they have an hoa and they have shared walls, in order for us to further diagnose a possible leak we would have to start opening walls to find this leak. However I believe the sound the tenant is hearing is a factor of the water dropping down from the lateral line and going into the main drainage system, they are on the second floor of the building. The slip joint nut had a small leak going into the wall tube, so I tightened that for them and I couldn’t hear or smell a leak at this time. The hoa may need to be involved to further investigate other units. At this time there isn’t anything that I can do. Was not able to check water pressure due to not having individual main shut off valves. The water heater looks new but didn’t take a photo.
Stone Mountain, GA 30083
Customer had a leak of unknown origin in ceiling above garage. Upon arrival, found that a lot of water was in the ceiling, walls, and floors between rooms from the garage, to the kitchen, to the foyer. Large sections of drywall had been cut already to access the plumbing. Immediately noticed a large amount of grey poly present in the home. Found a leak occurring from a tear in the grey poly. Gave customer options to repipe the whole house, or repair just the section with no warranty. No warranty can be given on poly repairs due to the nature and volatility of the pipe. Customer declined whole house repipe and opted for the repair. Reliable Restoration was on site per Braulio. Tested leaking section in garage and confirmed no further leaks were in the area at this time. Customer also wanted us to check the kitchen area but Reliable had already encapsulated it. Informed customer of everything written above.
Customer had a leak of unknown origin in ceiling above garage. Upon arrival, found that a lot of water was in the ceiling, walls, and floors between rooms from the garage, to the kitchen, to the foyer. Large sections of drywall had been cut already to access the plumbing. Immediately noticed a large amount of grey poly present in the home. Found a leak occurring from a tear in the grey poly. Gave customer options to repipe the whole house, or repair just the section with no warranty. No warranty can be given on poly repairs due to the nature and volatility of the pipe. Customer declined whole house repipe and opted for the repair. Reliable Restoration was on site per Braulio. Tested leaking section in garage and confirmed no further leaks were in the area at this time. Customer also wanted us to check the kitchen area but Reliable had already encapsulated it. Informed customer of everything written above.
Cody B.
Cody B. Checked in
Customer had a leak of unknown origin in ceiling above garage. Upon arrival, found that a lot of water was in the ceiling, walls, and floors between rooms from the garage, to the kitchen, to the foyer. Large sections of drywall had been cut already to access the plumbing. Immediately noticed a large amount of grey poly present in the home. Found a leak occurring from a tear in the grey poly. Gave customer options to repipe the whole house, or repair just the section with no warranty. No warranty can be given on poly repairs due to the nature and volatility of the pipe. Customer declined whole house repipe and opted for the repair. Reliable Restoration was on site per Braulio. Tested leaking section in garage and confirmed no further leaks were in the area at this time. Customer also wanted us to check the kitchen area but Reliable had already encapsulated it. Informed customer of everything written above.
Stone Mountain, GA 30087
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