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Plumber in Woodstock, GA

Check Out Our Work in Woodstock GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Woodstock, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Woodstock, GA.

Recent Jobs and Reviews in Woodstock, GA

Rated 4.2 out of 5 stars based on 5 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction with the plumbing service. Customers consistently express appreciation for the professionalism, knowledge, and efficiency demonstrated by the technicians. Recurring themes include prompt response times, with several reviewers noting same-day or even Sunday service, and clear communication throughout the service process. The quality of workmanship is frequently praised, with customers highlighting thorough explanations of procedures, timely completion of repairs, and attention to detail. The company's commitment to customer satisfaction stands out prominently, with mentions of their willingness to make things right when issues arise and their trustworthy recommendations. Reviewers repeatedly describe technicians as friendly, courteous, and patient, creating a stress-free experience. Fair and reasonable pricing is another positive trend, though one reviewer felt costs were slightly steep while still acknowledging top-notch service quality. The family-owned nature of the business and their reliability over multiple service calls earn particular commendation. Overall, the tone is enthusiastically positive, with customers expressing high levels of trust, satisfaction, and willingness to recommend the service to others.

Job Locations and Reviews

Was called out for pipes rattling in the wall between the bathroom and laundry room. Home owner stated that it started happening after the remodel. I could make the pipe rattle by manually opening and closing the fill valve. And the hammer arrestor for the washer look to original to the house and should be replaced to help prevent the hammering noise. I also tested the water pressure and it is currently at 45 psi. When testing the water pressure I noticed the age of the water heater and its manufacturer date is 2010 so I gave estimates for replacement as a preventative maintenance. Also let homeowner know that when the remodeling of the bathroom was done the third party company may not of strapped the the piping to the wall/ studs and may have to cut the drywall out to strip piping to the wall. Homeowner is going to go over the options with here husband and call back into the office to schedule work
Was called out for pipes rattling in the wall between the bathroom and laundry room. Home owner stated that it started happening after the remodel. I could make the pipe rattle by manually opening and closing the fill valve. And the hammer arrestor for the washer look to original to the house and should be replaced to help prevent the hammering noise. I also tested the water pressure and it is currently at 45 psi. When testing the water pressure I noticed the age of the water heater and its manufacturer date is 2010 so I gave estimates for replacement as a preventative maintenance. Also let homeowner know that when the remodeling of the bathroom was done the third party company may not of strapped the the piping to the wall/ studs and may have to cut the drywall out to strip piping to the wall. Homeowner is going to go over the options with here husband and call back into the office to schedule work
Justin W.
Justin W. Checked in
Was called out for pipes rattling in the wall between the bathroom and laundry room. Home owner stated that it started happening after the remodel. I could make the pipe rattle by manually opening and closing the fill valve. And the hammer arrestor for the washer look to original to the house and should be replaced to help prevent the hammering noise. I also tested the water pressure and it is currently at 45 psi. When testing the water pressure I noticed the age of the water heater and its manufacturer date is 2010 so I gave estimates for replacement as a preventative maintenance. Also let homeowner know that when the remodeling of the bathroom was done the third party company may not of strapped the the piping to the wall/ studs and may have to cut the drywall out to strip piping to the wall. Homeowner is going to go over the options with here husband and call back into the office to schedule work
Woodstock, GA 30188
Review
I had a faulty faucet in my shower. I could not shut off the hot water. I had to shut off the water to the house. Tim Chen was able to come over in less than 24 hours and fix the problem. I had my 5 grandkids that weekend and I needed the issue resolved so they could shower and flush toilets. I will use him again.
Thomas - Woodstock, GA 30188
Replaced a price Pfister shower valve cartridge, get water back on and tested water pressure
Replaced a price Pfister shower valve cartridge, get water back on and tested water pressure
Tim C.
Tim C. Checked in
Replaced a price Pfister shower valve cartridge, get water back on and tested water pressure
Woodstock, GA 30188
Review
Will not provide you a break down of his quote because there is about $2000 of labor billed in for a water heater replacement.
Mitch - Woodstock, GA 30189
Quoted a 50 gal gas water heater replacement today
Quoted a 50 gal gas water heater replacement today
Tim C.
Tim C. Checked in
Quoted a 50 gal gas water heater replacement today
Woodstock, GA 30189
Review
Great suggestions when I asked and better job than I had imagined. Five stars
Rebecca - Woodstock, GA 30189
Review
Came on time and performed the repairs quickly!
Linda - Woodstock, GA 30188
Response from Chen Plumbing:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Review
Outstanding in all categories
58 Foundations - Woodstock, GA 30188