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Plumbers in Woodstock, GA

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Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Woodstock, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Woodstock, GA.

Recent Jobs and Reviews in Woodstock, GA

Rated 5.0 out of 5 stars based on 3 customer reviews

Customers say: # Customer Service Excellence Shines in Plumbing Reviews The reviews reflect overwhelmingly positive sentiment toward the plumbing service, with customers consistently expressing high satisfaction. The tone across the collection is distinctly positive, with recurring themes of exceptional customer service, professionalism, and technical expertise. Customers frequently praise the thorough explanations provided during service visits, with many appreciating how technicians patiently answered questions and detailed their work process. The promptness of service, especially during emergencies, stands out as a significant point of satisfaction. Clients repeatedly mention the technicians' friendliness, knowledge, and efficiency, with many expressing they would recommend the service to others or use it again themselves. The reviews highlight appreciation for transparency in pricing and options, cleanliness after job completion, and the peace of mind that comes from quality workmanship. Overall, the sentiment reflects a company that has built a strong reputation for reliability, expertise, and customer-focused service.

Our Local Reviews by City

Job Locations and Reviews

Diagnosed leak when running shower in upstairs hall bathroom. Took off plate and cut small section of Sheetrock in room behind shower. After testing thoroughly, found water coming through from plate and from gap around spout, no other leaks found on lines or riser. Caulked around all shower plates and on floor outside of shower where there were visible cracks. This is as a first step into resolving the issue. Recommended customer to give shower caulking 12- 24 hrs dry time and to use as normal and to keep an eye out inside the cut hole for any additional leaks. If any additional leaks are found we will have to do further diagnostics and cut ceiling below shower to gain better access the leak which will be additional pricing.
Diagnosed leak when running shower in upstairs hall bathroom. Took off plate and cut small section of Sheetrock in room behind shower. After testing thoroughly, found water coming through from plate and from gap around spout, no other leaks found on lines or riser. Caulked around all shower plates and on floor outside of shower where there were visible cracks. This is as a first step into resolving the issue. Recommended customer to give shower caulking 12- 24 hrs dry time and to use as normal and to keep an eye out inside the cut hole for any additional leaks. If any additional leaks are found we will have to do further diagnostics and cut ceiling below shower to gain better access the leak which will be additional pricing.
Alex R.
Alex R. Checked in
Diagnosed leak when running shower in upstairs hall bathroom. Took off plate and cut small section of Sheetrock in room behind shower. After testing thoroughly, found water coming through from plate and from gap around spout, no other leaks found on lines or riser. Caulked around all shower plates and on floor outside of shower where there were visible cracks. This is as a first step into resolving the issue. Recommended customer to give shower caulking 12- 24 hrs dry time and to use as normal and to keep an eye out inside the cut hole for any additional leaks. If any additional leaks are found we will have to do further diagnostics and cut ceiling below shower to gain better access the leak which will be additional pricing.
Woodstock, GA 30188
Client called us out due to their guys while working finding/hitting the main water line that had a pinhole in it right at the bend in the pipe before going into the home. There was just not enough pipe sticking out to be able to fix it just outside, so we removed that pipe from the foundation, drilled the hole out, then inserted the new type L copper pipe with tape around the pipe as a sleeve. Connected the copper to the 3/4” black poly outside and then reconnected to the copper inside. Did have to cut small hole in basement Sheetrock to do repair, but was able to put an access panel over the hole. Hydraulic cemented both inside and out after testing. Also backfilled hole for client as their client was worried about the water line being exposed in the cold temps. They are good to go, no more leaks. Bill out.
Client called us out due to their guys while working finding/hitting the main water line that had a pinhole in it right at the bend in the pipe before going into the home. There was just not enough pipe sticking out to be able to fix it just outside, so we removed that pipe from the foundation, drilled the hole out, then inserted the new type L copper pipe with tape around the pipe as a sleeve. Connected the copper to the 3/4” black poly outside and then reconnected to the copper inside. Did have to cut small hole in basement Sheetrock to do repair, but was able to put an access panel over the hole. Hydraulic cemented both inside and out after testing. Also backfilled hole for client as their client was worried about the water line being exposed in the cold temps. They are good to go, no more leaks. Bill out.
Brylen W.
Brylen W. Checked in
Client called us out due to their guys while working finding/hitting the main water line that had a pinhole in it right at the bend in the pipe before going into the home. There was just not enough pipe sticking out to be able to fix it just outside, so we removed that pipe from the foundation, drilled the hole out, then inserted the new type L copper pipe with tape around the pipe as a sleeve. Connected the copper to the 3/4” black poly outside and then reconnected to the copper inside. Did have to cut small hole in basement Sheetrock to do repair, but was able to put an access panel over the hole. Hydraulic cemented both inside and out after testing. Also backfilled hole for client as their client was worried about the water line being exposed in the cold temps. They are good to go, no more leaks. Bill out.
Woodstock, GA 30189
Customer tub not getting hot enough due to mixing valve failure. Replaced mixing valve with partial rework of water piping due to mixing valve size. Also found pressure to be too high. Gave options to replace mixing valve and other options to fix pressure issues. After replacements, checked for leaks and proper function. Explained to customer about temperature and adjustments for mixing valve.
Customer tub not getting hot enough due to mixing valve failure. Replaced mixing valve with partial rework of water piping due to mixing valve size. Also found pressure to be too high. Gave options to replace mixing valve and other options to fix pressure issues. After replacements, checked for leaks and proper function. Explained to customer about temperature and adjustments for mixing valve.
Cody A.
Cody A. Checked in
Customer tub not getting hot enough due to mixing valve failure. Replaced mixing valve with partial rework of water piping due to mixing valve size. Also found pressure to be too high. Gave options to replace mixing valve and other options to fix pressure issues. After replacements, checked for leaks and proper function. Explained to customer about temperature and adjustments for mixing valve.
Woodstock, GA 30188
Review
Great suggestions when I asked and better job than I had imagined. Five stars
Rebecca - Woodstock, GA 30189
Khoa N.
Khoa N. Checked in
Hallway bathroom Toilet not flushing properly, tub drain doesn’t stop water when close, master bathroom faucet want to be replace, master bathroom shower head sprayer want to be replace.
Woodstock, GA 30189
Tim C.
Tim C. Checked in
Replaced disposal with we supplied and kitchen faucet customer supplied
Woodstock, GA 30188
Dawson F.
Dawson F. Checked in
Left quote for water service. Very small leak. No sign of water showing up anywhere. Very steep hill with multiple trees and roots everywhere. Customer already attempted leak detection with no success. Recommended replacing the line and installing it in a sleeve. Customer has gotten lots of quotes for this and is going to review them all and decide what he wants to do.
Woodstock, GA 30188
Dawson F.
Dawson F. Checked in
Was a septic issue. Opened cleanout and it erupted into yard. Recommended a camera inspection to locate the tank and confirm it was a blockage between the tank and the house, homeowner declined and said she’d just call a company.
Woodstock, GA 30189
Tim C.
Tim C. Checked in
We cleared main line blockage for upstairs two bathrooms with toilet pull and reset
Woodstock, GA 30188
Review
Matthew from Chen Plumbing was knowledgeable, efficient and did a great job!
Patty Pergl - Woodstock, GA 30188
Response from Chen Plumbing:

Thank you Patty!

Matthew C.
Matthew C. Checked in
Leak in yard
Woodstock, GA 30188
Review
Came on time and performed the repairs quickly!
Linda - Woodstock, GA 30188
Response from Chen Plumbing:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Matthew A.
Matthew A. Checked in
Rebuilt a malfunctioning toilet at the residence, addressing issues with constant running water and inconsistent flushing. Replaced the fill valve, flapper, and flush lever, ensuring all components were in optimal condition. Conducted extensive tests to guarantee the toilet's proper functioning.
Woodstock, GA 30188
Review
Outstanding in all categories
58 Foundations - Woodstock, GA 30188
Matthew A.
Matthew A. Checked in
Toilet rebuild cut and cap lines
Woodstock, GA 30188