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Plumbers in Woodstock, GA

Check Out Our Work in Woodstock GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Woodstock, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Woodstock, GA.

Recent Jobs and Reviews in Woodstock, GA

Rated 5.0 out of 5 stars based on 2 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Chen Plumbing, with many customers expressing satisfaction with the company's services. The positive reviews highlight the efficiency, professionalism, and expertise of the plumbers, with specific praise for their timely response, courteous behavior, and effective problem-solving. Customers also appreciate the company's transparency, honesty, and willingness to provide options and recommendations without pushing unnecessary services. Additionally, the positive reviews mention the company's commitment to customer satisfaction, with many customers stating that they would recommend Chen Plumbing to others. However, there are a few negative reviews, primarily related to pricing and communication issues. Some customers felt that the pricing was higher than expected or that they were not provided with clear information about the costs involved. There were also a few complaints about poor communication, with customers stating that they were not kept informed about the progress of their plumbing issues or that they had difficulty reaching someone at the company. Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The company's commitment to customer service, expertise, and transparency appears to be a significant factor in its positive reputation. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to strive to address any issues that may arise to maintain its high level of customer satisfaction.

Job Locations and Reviews

Dawson F.
Dawson F. Checked in
Left quote for water service. Very small leak. No sign of water showing up anywhere. Very steep hill with multiple trees and roots everywhere. Customer already attempted leak detection with no success. Recommended replacing the line and installing it in a sleeve. Customer has gotten lots of quotes for this and is going to review them all and decide what he wants to do.
Woodstock, GA 30188
Dawson F.
Dawson F. Checked in
Was a septic issue. Opened cleanout and it erupted into yard. Recommended a camera inspection to locate the tank and confirm it was a blockage between the tank and the house, homeowner declined and said she’d just call a company.
Woodstock, GA 30189
Tim C.
Tim C. Checked in
We cleared main line blockage for upstairs two bathrooms with toilet pull and reset
Woodstock, GA 30188
Review
Matthew from Chen Plumbing was knowledgeable, efficient and did a great job!
Patty Pergl - Woodstock, GA 30188
Response from Chen Plumbing:

Thank you Patty!

Matthew C.
Matthew C. Checked in
Leak in yard
Woodstock, GA 30188
Review
Came on time and performed the repairs quickly!
Linda - Woodstock, GA 30188
Response from Chen Plumbing:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Matthew A.
Matthew A. Checked in
Rebuilt a malfunctioning toilet at the residence, addressing issues with constant running water and inconsistent flushing. Replaced the fill valve, flapper, and flush lever, ensuring all components were in optimal condition. Conducted extensive tests to guarantee the toilet's proper functioning.
Woodstock, GA 30188
Review
Outstanding in all categories
58 Foundations - Woodstock, GA 30188
Matthew A.
Matthew A. Checked in
Toilet rebuild cut and cap lines
Woodstock, GA 30188
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