Serving Atlanta homeowners since 1998.
Not a franchise or private equity. We are a local family serving Atlanta since 1998.
Every tech is thoroughly screened before entering your home. We send you their name and photo before they arrive.
A team of licensed plumbers backed by full general liability insurance. We invest in weekly training to keep current on code, industry updates, and certifications.
You get a written estimate before any work begins. We walk you through it, answer your questions, and get your approval before we start.
1,500+ parts on every truck so we can complete most repairs the same day.
Have us out to your home today for plumbing emergencies.
The son of a master plumber opened Chen Plumbing in 1998 with a single truck and one rule: never sell a family something they don't need. Today his own son runs those trucks. Same rule, same name on the door, three generations in.
"We answer the phone, we show up on time, and we treat your home like it's ours. That is the whole business."Tim Chen, FounderAbout Chen
"My first experience with Chen plumbing was excellent. Super responsive. I did not feel ripped off like I do with so many big name plumbing companies. Chase was great. My confidence level was such that I am planning to schedule more work and feel I may have finally found a plumbing company I can refer to others. Speaking with the on-site technician Chase instilled further confidence due to his straight forward approach, honesty, and lack of trying to over sell me. So many of the Large well-known companies push their employees to hunt for other ways to make the company money whether it's needed or not in the home. I was relieved that this was not a tactic employed by this locally own family run business, which is the type I cater to for that reason."
Most expedient service ever!
"Called in the early afternoon with a plumbing issue which ended up being more involved than we thought. Our technician came a few hours later, found the issue in our crawl space, recommended and contacted a mitigation company for us (who came that night!) and fixed the problem! All within 12 hours!!! Now that is expedient and exceptional service in our opinion! We appreciate Baurelio and David's excellent customer service. Hard to make a plumbing emergency palatable but it actually was."
"This has literally been the best experience with a contractor ever; Chen Plumbing responded quickly and efficiently to my request for a service appointment; Shawn Bush and Christian Perez showed up on time, met with me for an extended period to diagnose the issues I raised and proposed very direct, clear and effective solutions. I ended purchasing a home filtration system, a new pressure valve (which they tested to detect an imminent failure), rebuilt five new toilets, and installed a new water spigot for an internal hose. Super courteous, most professional and very patient with us. They were with us for a day and a half to do all the installation, but it was well worth it. I am confident for the first time in 36 years as an Atlanta homeowner that I'm finally in good hands with a reputable plumber who not only knows what they're doing, they are professional and stand behind their work. Recommend them to everyone."
We cover all over Metro Atlanta, up north to Kennesaw, Canton, and Cumming, and down south to Riverdale and beyond. We have technicians available in all areas.
Don't see your area? Give us a call.
Membership
Join the Win With Chen Membership and get more out of every visit. Priority scheduling, annual safety inspections, water heater flush, exclusive discounts, and peace of mind all year long.
