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Service Areas

Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2010 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 6, 2026.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Atlanta, GA and Norcross, GA.

Job Locations and Reviews

Diagnosed issue with shower cartridge. Found cartridge has wear and tear from being old and other shower upstairs was already running. Also found pressure in home to be very high at 130 psi. Pressure regulator has failed. Shut off water to home in closet. Cut out and removed old pressure regulator. Installed new pressure regulator and set pressure to 65psi. Also at same time replaced both upstairs shower cartridges with new oem moen 1225 cartridges. Tested all work for proper operation. Cleaned workspace 

Left estimate for water heater replacement
Diagnosed issue with shower cartridge. Found cartridge has wear and tear from being old and other shower upstairs was already running. Also found pressure in home to be very high at 130 psi. Pressure regulator has failed. Shut off water to home in closet. Cut out and removed old pressure regulator. Installed new pressure regulator and set pressure to 65psi. Also at same time replaced both upstairs shower cartridges with new oem moen 1225 cartridges. Tested all work for proper operation. Cleaned workspace 

Left estimate for water heater replacement
Alex A.
Alex A. Checked in
Diagnosed issue with shower cartridge. Found cartridge has wear and tear from being old and other shower upstairs was already running. Also found pressure in home to be very high at 130 psi. Pressure regulator has failed. Shut off water to home in closet. Cut out and removed old pressure regulator. Installed new pressure regulator and set pressure to 65psi. Also at same time replaced both upstairs shower cartridges with new oem moen 1225 cartridges. Tested all work for proper operation. Cleaned workspace Left estimate for water heater replacement
Norcross, GA 30092
Review
Simeon at Chen Plumbing responded quickly to my call. Answered all my questions and explained everything very thoroughly.
David - Atlanta, GA 30350