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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2010 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 6, 2026.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Atlanta, GA and Norcross, GA.

Job Locations and Reviews

Customer called us out for a yearly tankless water heater flush. Informed customer of Win with Chen Membership and customer decided to sign up with us to take advantage of all benefits including a water heater flush. Customer decided to hold off on the camera scope and whole house inspection for a later date. Flushed tankless water heater, condition of water was from flush was a bit dirty but informed customer if he is up-to-date with tankless flushes water heater will last longer. After flush, I flushed the heater with water from supply to flush out remaining solution from system. Tested water heater and checked for leaks. Purge all air from system informed customer of any air remains in system to just run fixtures for a couple minutes. Everything is working as intended upon departure. Thank you for joining the win with Chen family.
Customer called us out for a yearly tankless water heater flush. Informed customer of Win with Chen Membership and customer decided to sign up with us to take advantage of all benefits including a water heater flush. Customer decided to hold off on the camera scope and whole house inspection for a later date. Flushed tankless water heater, condition of water was from flush was a bit dirty but informed customer if he is up-to-date with tankless flushes water heater will last longer. After flush, I flushed the heater with water from supply to flush out remaining solution from system. Tested water heater and checked for leaks. Purge all air from system informed customer of any air remains in system to just run fixtures for a couple minutes. Everything is working as intended upon departure. Thank you for joining the win with Chen family.
David D.
David D. Checked in
Customer called us out for a yearly tankless water heater flush. Informed customer of Win with Chen Membership and customer decided to sign up with us to take advantage of all benefits including a water heater flush. Customer decided to hold off on the camera scope and whole house inspection for a later date. Flushed tankless water heater, condition of water was from flush was a bit dirty but informed customer if he is up-to-date with tankless flushes water heater will last longer. After flush, I flushed the heater with water from supply to flush out remaining solution from system. Tested water heater and checked for leaks. Purge all air from system informed customer of any air remains in system to just run fixtures for a couple minutes. Everything is working as intended upon departure. Thank you for joining the win with Chen family.
Norcross, GA 30071
Review
He was wonderful and very honest . Did a great job! Would use him Again and reccomend them!
Anthony - Atlanta, GA 30306