About Us Get a quote Request Service Call Now

Service Areas

Book Now

Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Decatur, GA, Clarkston, GA, Doraville, GA and Duluth, GA.

Job Locations and Reviews

Main line leak upon arrival. Customer stated over a year ago we repaired this same section. After digging found 1 inch pvc male cracked at the threads and leaking. Informed customer we could cut out this section and replace it. Gave customer estimate, customer approved estimate. Cut out cracked section of pvc and replaced with copper. Allowed glue to sit up for an hour before testing. Turned water on to check for leaks and found no leaks. No leaks at departure. Gave customer $100 off the total of the job for att to fix the internet, customer is okay with that and understands she is responsible for the rest of the cost should there be one.
Main line leak upon arrival. Customer stated over a year ago we repaired this same section. After digging found 1 inch pvc male cracked at the threads and leaking. Informed customer we could cut out this section and replace it. Gave customer estimate, customer approved estimate. Cut out cracked section of pvc and replaced with copper. Allowed glue to sit up for an hour before testing. Turned water on to check for leaks and found no leaks. No leaks at departure. Gave customer $100 off the total of the job for att to fix the internet, customer is okay with that and understands she is responsible for the rest of the cost should there be one.
Chase C.
Chase C. Checked in
Main line leak upon arrival. Customer stated over a year ago we repaired this same section. After digging found 1 inch pvc male cracked at the threads and leaking. Informed customer we could cut out this section and replace it. Gave customer estimate, customer approved estimate. Cut out cracked section of pvc and replaced with copper. Allowed glue to sit up for an hour before testing. Turned water on to check for leaks and found no leaks. No leaks at departure. Gave customer $100 off the total of the job for att to fix the internet, customer is okay with that and understands she is responsible for the rest of the cost should there be one.
Atlanta, GA 30309
Review
Christian to the fantastic job of flushing my tankless hot water heater. He was very thorough and even reminded me to turn on the hot water and stayed to make sure my hot water would turn back on. Everything is working great and he did a great job. I highly recommend these guys to do any plumbing work for you.
Randolph - Decatur, GA 30030
Review
Chen came recommended & we see why. Alex went above & beyond with our project. We appreciate his effort, knowledge, skill & honest communication required to accomplish our goals. Thank you
Nate Benzin - Atlanta, GA 30341
Response from Chen Plumbing:

Thank you, Nate, we truly appreciate your kind words and are glad Eric could exceed your expectations with his expertise and communication.

Review
Kyle McDonald - Doraville, GA 30340
Response from Chen Plumbing:

Thank you Kyle! We’re glad everything went well.

Review
Great and reliable. Best out there
Armando Herrera - Atlanta, GA 30316
Response from Chen Plumbing:

Hey Armando, we really appreciate that—it truly means a lot. We look forward to helping you again in the future.

Review
This has been one of my best experiences working with any kind of home repair services. Simeon was extremely thorough, knowledgeable, skilled, and efficient. Their pricing is extremely competitive. If I need any more plumbing work done, I will definitely call them back.
Elyse Jupiter - Clarkston, GA 30021
Response from Chen Plumbing:

Hey Elyse, that means a great deal—thank you for taking the time to share this. We're so glad Simeon made the experience stand out, and we'd be happy to help anytime you need us again.

Review
Best plumber I ever had
Stuart Copeland - Decatur, GA 30033
Response from Chen Plumbing:

Hey Stuart, that’s such a huge compliment, thank you! We're glad we could deliver.

Review
Jill Edwards - Atlanta, GA 30340
Response from Chen Plumbing:

Hey Jill, really appreciate you taking a moment to leave a review.

Review
David Hamilton Wilson - Atlanta, GA 30308
Response from Chen Plumbing:

Hey David, thanks for the positive feedback!

Review
Alicia H - Lithonia, GA 30058
Response from Chen Plumbing:

Hey Alicia, appreciate it! Always here when you need us.

Review
Professional, fast and reliable
Ralph Armour - Suwanee, GA 30024
Response from Chen Plumbing:

Hey Ralph, thanks so much! Glad we could deliver on all fronts. We’re always here when you need us!

Review
Juan was efficient but thorough and responded in a very timely manner to our call on the weekend. Good work! I will use them in the future for sure.
Vince Pisani - Atlanta, GA 30329
Response from Chen Plumbing:

Hey Vince, thanks so much. We’re glad Juan could be there when it mattered. We’ll be here anytime you need us again!

Review
Cody was very knowledgeable and helpful. He took the time to explain to me a multitude of options on how to fix my problem. He was clean, organized, patient, and respectful. I highly recommend Cody to anyone with a plumbing issue.
Remzije - Snellville, GA 30039
Response from Chen Plumbing:

Hey Remzije, thank you for sharing this—we’re really glad Cody took the time to walk you through your options and make the process as smooth as possible. It’s great to hear his care and professionalism came through. We’re always here if you need us again.

Review
Ishwar Naidu - Marietta, GA 30068
Response from Chen Plumbing:

Hey Ishwar, we’re grateful you gave us the opportunity to help. Always here if you ever need anything.

Review
Nick Munaweera - Duluth, GA 30096
Response from Chen Plumbing:

Hey Nick, thanks for the 5 stars—we appreciate you choosing us!

Review
Victor was incredible! He was very knowledgeable, quick and efficient!
William Boone - Atlanta, GA 30306
Response from Chen Plumbing:

Hey William, thank you—we’re really glad Dawson could help!

Review
Juan was excellent, will definitely be recommending Juan as well as Chen Plumbing.
Jakelin Rivera - Lilburn, GA 30047
Response from Chen Plumbing:

Hey Jakelin, thank you so much—we’re really glad Juan left such a great impression. We’re always here if you need anything down the road.

Areas We Serve