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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Decatur, GA, Norcross, GA, Alpharetta, GA and Doraville, GA.

Job Locations and Reviews

Install new 50 gallon powervent heater inside pan with new shut off and thermal expansion tank
Install new 50 gallon powervent heater inside pan with new shut off and thermal expansion tank
Alex A.
Alex A. Checked in
Install new 50 gallon powervent heater inside pan with new shut off and thermal expansion tank
Decatur, GA 30033
Review
Super easy to set up appointment online. Then an email and a follow up text the next day. They worked with my not so flexible schedule and had a solution right away!
Shannon - Alpharetta, GA 30022
Review
Third time with Chen, this time for a new water service line but they did an amazing job and figured out a way to shave some cost. Will use again! Highly recommended. There's a reason they are 5 star.
Robbie Blanton - Norcross, GA 30071
Response from Chen Plumbing:

Hey Robbie, we really appreciate you taking the time to leave this. Thanks for trusting us with your plumbing needs, and we’ll be ready whenever you need us next!

Review
Joe Woo - Duluth, GA 30096
Response from Chen Plumbing:

Hey Joe, we’re glad we could meet your expectations and appreciate you taking the time to leave a good review. thank you!

Review
Russ Vick - Decatur, GA 30033
Response from Chen Plumbing:

Thank you, Russ, for the 5-star rating! We appreciate your support and look forward to serving you again.

Review
Great job!
Jeremy Nye - Sandy Springs, GA 30327
Response from Chen Plumbing:

Thank you, Jeremy! We appreciate it!

Review
I had three visits from Chen Plumbing. Cody was the first plumber to come over, and Dawson and an assistant came back for the second and third visits. We had to diagnose and fix an underground leak before our insurance would approve the work. Once the repair was approved, Dawson and the assistant returned to complete the job. Both of them were incredibly professional and left our home in better condition than when they arrived. I was pleasantly surprised by how they managed to keep our place clean during their visit, considering the repair was done under our kitchen floor. I am truly grateful to both of them, and they definitely deserve a raise!
L M - Norcross, GA 30092
Response from Chen Plumbing:

Thank you so much for your recommendation! That really means a lot. Glad to hear Cody took great care of you and that the team kept you in the loop—always here when you need us again.

Review
The guys who came out to the house provided great service. They explained everything and answered all of my questions. The price was $1100 less than the HVAC company I have a service plan with. I will definitely use Chen in the future for any plumbing issues.
Zach Levine - Atlanta, GA 30316
Response from Chen Plumbing:

Hey Zach, thanks for the great review! We're glad our team took the time to explain everything and could offer you solid value. We’ll be here whenever you need us!

Review
Brian Morrissey - Atlanta, GA 30342
Response from Chen Plumbing:

Hey Brian, great to hear things went smoothly. We’re always happy to help when you need us.

Review
Hunter was a professional, arrived on time, respected the property, and cleaned-up the work area. The rooftop vent pipe repair was done in a timely manner.
Felecia Miller - Atlanta, GA 30331
Response from Chen Plumbing:

Hey Felecia, thanks for taking the time to leave this thoughtful review. We're glad to hear Hunter took great care of both the repair and your property—that’s the level of professionalism we aim for on every job. Don’t hesitate to reach out if we can help again in the future.

Review
Simeon did a great job! Excellent work and a great experience working with the entire Chen Plumbing team! I highly recommend them.
D. Wayne Lee - Atlanta, GA 30329
Response from Chen Plumbing:

Thanks so much for the recommendation! We're really glad to hear Simeon—and the whole team—made the experience a great one. We appreciate your support and are always here whenever you need us again.

Review
Great experience and expert service. Recommend 100%
Debra Tala - Doraville, GA 30340
Response from Chen Plumbing:

Hey Debra, we really appreciate that—thank you for the kind words and the 100% recommendation! It means a lot, and we're always here if you need anything down the road.

Review
Cody was super nice and informative.
ConRonda Pearl - Lithonia, GA 30058
Response from Chen Plumbing:

Thanks for the note—glad to hear Cody made a great impression. We’re always here if you have questions or need anything in the future.

Review
Very professional, on time, friendly, knowledgeable.
Sue Schroeder - Atlanta, GA 30345
Response from Chen Plumbing:

Hey Sue, thank you for trusting us. We’re glad we could deliver professional, timely, and friendly service for you.

Review
Can't say enough great things about my experience with Chen Plumbing ! Eric was professional and efficient! Took care of my Plumbing issues and explained everything. I highly recommend Eric and will definitely use them again should the need arise. Thank you so much !
R PH - Lawrenceville, GA 30043
Response from Chen Plumbing:

Thank you for taking the time to share your experience. We're glad Eric was able to take care of everything efficiently and clearly. We look forward to being here whenever you need us!

Review
Excellent Service, clean work. Best price I was quoted of three major providers in my area.
nicholas aiello - Atlanta, GA 30317
Response from Chen Plumbing:

Hey Nicholas, thank you for choosing us. We're glad we could deliver quality work at a great value for you!

Review
JANICE DOTSON - Decatur, GA 30033
Response from Chen Plumbing:

Hey Janice, thank you for taking a moment to leave us a rating. We’re always here if you need anything!

Areas We Serve