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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Tucker, GA, Decatur, GA, Alpharetta, GA and Clarkston, GA.

Job Locations and Reviews

Return due to tub drain still leaking. Found coming from tub overflow. Pulled drain, reinstalled with washers and silicone. Informed customer to allow 24 hours for a full dry before use.
Return due to tub drain still leaking. Found coming from tub overflow. Pulled drain, reinstalled with washers and silicone. Informed customer to allow 24 hours for a full dry before use.
Seth S.
Seth S. Checked in
Return due to tub drain still leaking. Found coming from tub overflow. Pulled drain, reinstalled with washers and silicone. Informed customer to allow 24 hours for a full dry before use.
Atlanta, GA 30306
Review
Logan is knowledge, professional, thorough and fast. Also Suzanne is professional, responsive and kind. I appreciate the care shown for meeting my request. If I can get approved for financing, I will use Chen.
Christa - Riverdale, GA 30274
Review
Highly recommend the gentlemen that came out to replace the hot water heater were courteous, on time, Professional, answered all our questions, cleaned up after themselves and just did such a great job for a very fair price.
Cindy Vet - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Cindy, for your wonderful feedback; it's great to hear that our team provided courteous and professional service. We look forward to helping you again, when the need arises!

Review
Braulio and David were fantastic! Fixed my shower clog extremely quickly and very efficiently. Thank you!!
Phillip Phan - Lawrenceville, GA 30044
Response from Chen Plumbing:

Thank you, Phillip! We're glad Braulio and David could help resolve your shower clog quickly and efficiently. Thank you for choosing Chen!

Review
Can always depend on Chen Plumbing!
Jamie Owen - Tucker, GA 30084
Response from Chen Plumbing:

Thank you so much for your review Jamie! We appreciate it.

Review
Quick and efficient service.
Anirudh Bishnoi - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Anirudh, for your kind words about our quick and efficient service; we appreciate your feedback!

Review
Communicative, professional, helped us understand the issue and resolutions.
Angelo Monzon - Atlanta, GA 30316
Response from Chen Plumbing:

Thank you, Angelo, for your kind words; we're glad our team was able to communicate effectively and assist you in understanding the issue and resolutions.

Review
Hunter & his partner were there within the estimated arrival time. I showed them the problem & they answered my questions. I went for not only fixing the problem but solving the problem. There was no pressure or up-sale. They were personable & professional. It was expensive but after dealing w/plumbing issues several times in the recent past, I don't think I could have gotten a better deal. Thank you Chen Plumbing.
M. Martin - Clarkston, GA 30021
Response from Chen Plumbing:

Thank you, for your wonderful feedback! We're glad to hear that Hunter and his partner provided you with professional and personable service while addressing your plumbing issues. Your satisfaction means a lot to us!

Review
Very pleasant experience. In addition to my plumbing repairs, they got a contracting company out right away to assess the water damage. Five stars in my mind!
Jessica - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Jessica, for your wonderful feedback! We're glad we could assist with your plumbing repairs and are here to help if you need us again!

Review
Dawson and his assistant were excellent. They were professional and were able to diagnose and correct the problem I had. Highly recommend them!
Bernadette Fegely - Norcross, GA 30092
Response from Chen Plumbing:

Thank you, Bernadette, for your kind words about Dawson and his assistant; we're glad they could help you and appreciate your recommendation!

Review
Scott Marsho - Alpharetta, GA 30005
Response from Chen Plumbing:

Thank you, Scott, for your 5-star rating; your support means a lot to us!

Review
My water heater started leaking and Chen Plumbing was at my house within 24 hours to replace it! Braulio was super helpful and I was kept in the loop every step of the way.
Sylvia Chen - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you, Sylvia, for your kind words! We're glad Braulio could assist you and that we were able to resolve your water heater issue promptly.

Review
Very friendly and helpful! Cannot complain about a thing
Colin Hayward - Marietta, GA 30068
Response from Chen Plumbing:

Thank you, Colin! We're so glad you found our team friendly and helpful; your feedback means a lot to us.

Review
Dawson and Chen Plumbing were awesome!! They responded very quickly, provided me options and associated recommendations and were very thorough in their services. Highly recommended!!
Stephanie Young - Peachtree Corners, GA 30092
Response from Chen Plumbing:

Thank you, Stephanie! We're glad to hear that you found our team responsive and thorough; your recommendation means a lot to us!

Review
The team from Chen Plumbing did an excellent job of diagnosing and repairing a leaking toilet.
Rhonda Mullen - Atlanta, GA 30305
Response from Chen Plumbing:

Thank you, Rhonda, for your kind words; we're so glad our team could help resolve such a long-standing issue and that you'll be choosing us as your go-to plumber!

Review
Alex provided exceptional service and communication throughout the whole process was excellent. Fixed our issues efficiently and effectively. Will use again in the future.
Hugh Suhr - Decatur, GA 30033
Response from Chen Plumbing:

Thank you, Hugh, for your kind words about our customer service and tech team; we're glad we could resolve your issue efficiently and look forward to serving you again in the future.

Review
Chen Plumbing is THE BEST. They are responsive, knowledgeable, and professional. We have been exceedingly happy with all of our services.
eric toole - Decatur, GA 30030
Response from Chen Plumbing:

Thank you, Eric! We're grateful for your kind words and are glad to hear you’re happy with our services. We look forward to serving you again whenever you need us!

Areas We Serve