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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2003 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Stone Mountain, GA, Tucker, GA, Chamblee, GA and Clarkston, GA.

Job Locations and Reviews

Upon arrival, the customer stated that they were experiencing an unpleasant odor coming from the backyard area near the existing gray water tanks. After discussing the customer's concerns and evaluating the existing drainage setup, discussed a potential solution to eliminate the use of the existing gray water tanks and redirect the wastewater into the home's main sewer system. Recommended rerouting the existing drain lines currently discharging into the gray water tanks and tying them directly into the main sewer line. The proposed work would also include properly capping off the existing gray water tanks once the drain lines have been disconnected and rerouted. Explained that this would eliminate the existing discharge into the gray water tanks and allow the wastewater to drain through the home's main sewer system instead. Provided the customer with an estimate outlining the proposed drain line modifications, connection to the main sewer line, and capping of the existing gray water
Upon arrival, the customer stated that they were experiencing an unpleasant odor coming from the backyard area near the existing gray water tanks. After discussing the customer's concerns and evaluating the existing drainage setup, discussed a potential solution to eliminate the use of the existing gray water tanks and redirect the wastewater into the home's main sewer system. Recommended rerouting the existing drain lines currently discharging into the gray water tanks and tying them directly into the main sewer line. The proposed work would also include properly capping off the existing gray water tanks once the drain lines have been disconnected and rerouted. Explained that this would eliminate the existing discharge into the gray water tanks and allow the wastewater to drain through the home's main sewer system instead. Provided the customer with an estimate outlining the proposed drain line modifications, connection to the main sewer line, and capping of the existing gray water
Logan L.
Logan L. Checked in
Upon arrival, the customer stated that they were experiencing an unpleasant odor coming from the backyard area near the existing gray water tanks. After discussing the customer's concerns and evaluating the existing drainage setup, discussed a potential solution to eliminate the use of the existing gray water tanks and redirect the wastewater into the home's main sewer system. Recommended rerouting the existing drain lines currently discharging into the gray water tanks and tying them directly into the main sewer line. The proposed work would also include properly capping off the existing gray water tanks once the drain lines have been disconnected and rerouted. Explained that this would eliminate the existing discharge into the gray water tanks and allow the wastewater to drain through the home's main sewer system instead. Provided the customer with an estimate outlining the proposed drain line modifications, connection to the main sewer line, and capping of the existing gray water
Decatur, GA 30033
Review
They were super responsive! Very detailed in scheduling and communication before the appointment. Technician was thoughtful, respectful, and knowledgeable.
Michael - Chamblee, GA 30341
Review
Cody is very knowledgeable and a pleasure to work with. He answered all my questions and provided outstanding customer service. Highly recommend.
Kat Garner - Atlanta, GA 30341
Response from Chen Plumbing:

Thank you!

Review
MICHAEL NUALLA - Atlanta, GA 30317
Response from Chen Plumbing:

Thank you Michael!

Review
Matthew went above and beyond to get our plumbing up to code and install a very difficult dishwasher. Highly recommend Matthew and Tim Chen plumbing! Great work, affordable, and professional.
Keryn Benasuly - Tucker, GA 30084
Response from Chen Plumbing:

Thank you Keryn!

Review
Wayne Holbrook - Tucker, GA 30084
Response from Chen Plumbing:

Thank you Wayne!

Review
Great service!
Laura Brannon - Atlanta, GA 30324
Response from Chen Plumbing:

Thanks Laura!

Review
Eric with Chen Plumbing was great. He arrived ON TIME, quickly accessed what needed to be done, retrieved the necessary parts, fixed our faucet and toilet and was on his way! Polite, knowledgeable and professional!
Janet B - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you for your review and feedback Janet! We appreciate it.

Review
Awesome experienced. Knew their business, quicker than I expected completion of tasks. Friendly and would hire them for another plumbing job anytime. I appreciate the effort and hard work they put into the job.
John Heart - Lawrenceville, GA 30046
Response from Chen Plumbing:

Thank you for your review and feedback John!

Review
Dawson was quick efficient and thorough!
Richmond Fourmy - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you for your review Richmond!

Review
Had a large HVAC company provide a quote to replace my water heater, it seemed high so I contacted Chen Plumbing. Eric came (on Memorial Day) and could not have been nicer, efficient(er!), was a great communicator, gave me a quote and got to it. Left everything tidy and made sure I was happy. By the way, they charged more than $700 less than the big company.
Marilyn C - Atlanta, GA 30341
Response from Chen Plumbing:

Thank you for your review Marilyn!

Review
Dawson from Chen Plumbing was terrific. Leaky old shower repair turned into a much more complex repair. Dawson was not deterred and came up with a solution that worked beautifully.
Corky Umstead - Stone Mountain, GA 30087
Response from Chen Plumbing:

That’s great! Thank you Corky 🙂

Review
B Watson - Clarkston, GA 30021
Response from Chen Plumbing:

Thank you!

Review
Joshua Hooper - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you Joshua!

Review
Wonderful experience with Chen Plumbing. Cody was very professional and knowledgeable.
Deanna Strickland - Atlanta, GA 30350
Response from Chen Plumbing:

Thank you Deanna!

Review
Christian from Chen Plumbing was awesome! Very informative and reasonable in price for the work done.
Thomas Bigelow - Atlanta, GA 30316
Response from Chen Plumbing:

Thank you Thomas!

Review
Lazette Lawton - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you Lazette!

Areas We Serve