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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2003 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Tucker, GA, Austell, GA, Chamblee, GA and Decatur, GA.

Job Locations and Reviews

Upon arrival, the initial concern was a constantly dripping shower valve. Before proceeding with a full replacement of the stems on the three-handle shower valve, I wanted to inspect the existing stems to determine whether the issue could be resolved by replacing the washers. During inspection, I discovered that the cold-water stem was missing a washer, which was likely contributing to the constant dripping. Rather than immediately replacing both stems, I replaced the washers on the back of the hot and cold stems to see if this would resolve the issue. After completing the repair, the dripping stopped, and the valve is currently functioning properly. I allowed approximately 5–10 minutes for the area to dry and monitored the repair. At this time, there are no active leaks. The tub spout is functioning properly, with only a small amount of residual water remaining. Both stems are in good working condition and do not currently require replacement. Recommendation: I recommend monitorin
Upon arrival, the initial concern was a constantly dripping shower valve. Before proceeding with a full replacement of the stems on the three-handle shower valve, I wanted to inspect the existing stems to determine whether the issue could be resolved by replacing the washers. During inspection, I discovered that the cold-water stem was missing a washer, which was likely contributing to the constant dripping. Rather than immediately replacing both stems, I replaced the washers on the back of the hot and cold stems to see if this would resolve the issue. After completing the repair, the dripping stopped, and the valve is currently functioning properly. I allowed approximately 5–10 minutes for the area to dry and monitored the repair. At this time, there are no active leaks. The tub spout is functioning properly, with only a small amount of residual water remaining. Both stems are in good working condition and do not currently require replacement. Recommendation: I recommend monitorin
Shane S.
Shane S. Checked in
Upon arrival, the initial concern was a constantly dripping shower valve. Before proceeding with a full replacement of the stems on the three-handle shower valve, I wanted to inspect the existing stems to determine whether the issue could be resolved by replacing the washers. During inspection, I discovered that the cold-water stem was missing a washer, which was likely contributing to the constant dripping. Rather than immediately replacing both stems, I replaced the washers on the back of the hot and cold stems to see if this would resolve the issue. After completing the repair, the dripping stopped, and the valve is currently functioning properly. I allowed approximately 5–10 minutes for the area to dry and monitored the repair. At this time, there are no active leaks. The tub spout is functioning properly, with only a small amount of residual water remaining. Both stems are in good working condition and do not currently require replacement. Recommendation: I recommend monitorin
Decatur, GA 30033
Review
Seth was very professional and knowledgeable
Rodney - Atlanta, GA 30349
Review
Cody was great. Knowledgeable and explained things so I could understand. Great service !
J M - Atlanta, GA 30309
Response from Chen Plumbing:

Thank you!

Review
Eric is the best, great communicator, very professional. Awesome plumber. Chen plumbing will be be go to from now on. I will not use anyone else.
Brenda Gustafson - Norcross, GA 30071
Response from Chen Plumbing:

Thank you Brenda! We are happy to hear that. 😊

Review
Brylan went above and beyond to make sure my concerns were met. He was knowledgeable, personable and very professional. I had many questions but he took the time to answer them all.
K Robinson - Austell, GA 30168
Response from Chen Plumbing:

Thank you!

Review
William Lyday - Atlanta, GA 30319
Response from Chen Plumbing:

Thank you for your review!

Review
Emily Troxel Burge - Chamblee, GA 30341
Response from Chen Plumbing:

Thank you Emily!

Review
A huge thank you to Eric and Louis who worked on our plumbing today! They were polite, professional, knowledgeable, and timely. Also, the appliance repair man came by to fix our washing machine. He said - "Is that Chen Plumbing? They are the only plumbers I will recommend to people. They do a great job." Thank you, Chen Plumbing - especially Eric and Louis!!
Laura Deadwyler - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you! We appreciate it 😊

Review
Hunter did a great job. I will definitely use Chen Plumbing in the future.
Mike Stevens - Atlanta, GA 30305
Response from Chen Plumbing:

Thank you Mike!

Review
Matthew was awesome! Correctly guessed the issue and fixed it, all within a couple of hours. Definitely recommend.
Sara Loft - Atlanta, GA 30309
Response from Chen Plumbing:

Thank you for your review!

Review
Eric did a reat job. Dealt with all problems quickly and efficiently. Everything is now located the way they should have been when the original install was done by another company. Thanks Eric.
David Bauman - Dunwoody, GA 30338
Response from Chen Plumbing:

Thank you David!

Review
Matthew C. from Chen Plumbing came out today to access my broken bathroom sink (and was extremely kind when explaining that I broke it). He gave us options and recommendations for what to replace it with and what the repair process looks like. He also took extra time to walk around our house looking at other potential future plumbing issues and even climbed into our attic to access a leak issue weve been dealing with. Chen Plumbing responded to my request for Plumbing help the same day to my phone call - So incredibly pleased with the company and the services offered!
Jade Summers Green - Sandy Springs, GA 30342
Response from Chen Plumbing:

Thank you for your review Jade!

Review
Eric from Tim Chen Plumbing is the man! Not only knowledgeable but personable, and unafraid to go the extra mile.
Ken Jelks - Atlanta, GA 30311
Response from Chen Plumbing:

Thank you Ken!

Review
nicholas gary - Atlanta, GA 30306
Response from Chen Plumbing:

Thank you Nicholas!

Review
Eric was at all times professional, personable, and clear in everything that was going on with our issue. He handled everything quickly and cleanly.
Michael Diffenderfer - Tucker, GA 30084
Response from Chen Plumbing:

Thank you! We appreciate it.

Review
Caheen Coleman - Atlanta, GA 30331
Response from Chen Plumbing:

Thanks for your review!

Review
Shaun McCarthy - Tucker, GA 30084
Response from Chen Plumbing:

Thank you!

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