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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2003 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Decatur, GA, Alpharetta, GA, Duluth, GA and Norcross, GA.

Job Locations and Reviews

Replaced a bad disposal today , supply and installed a new 1/2 hp insinkerator bager 5 disposal today .
Replaced a bad disposal today , supply and installed a new 1/2 hp insinkerator bager 5 disposal today .
Tim T.
Tim T. Checked in
Replaced a bad disposal today , supply and installed a new 1/2 hp insinkerator bager 5 disposal today .
Alpharetta, GA 30022
Review
Great Job
Susan - Decatur, GA 30033
Review
Rhonda Hawkins - Norcross, GA 30071
Response from Chen Plumbing:

Thank you Rhonda!

Review
Eric did a fantastic job today! Highly recommended!!!
Lisa Holland - Doraville, GA 30340
Response from Chen Plumbing:

Thank you Lisa!

Review
Max was amazing he was very quick and kind
jonathan chavarria - Duluth, GA 30096
Response from Chen Plumbing:

Thank you Jonathan!

Review
Dawson fixed the plumbing issue and explained everything very well.
Wendie Britt - Atlanta, GA 30305
Response from Chen Plumbing:

Thank you Wendie!

Review
Responsive reliable honest. Thanks Tim Chen plumbing and our advisor Eric
Matthew Halkos - Atlanta, GA 30309
Response from Chen Plumbing:

Thanks Matthew!

Review
Alan Collins - Decatur, GA 30033
Response from Chen Plumbing:

Thanks Alan!

Review
Matthew was fantastic! Our house is old and presented a somewhat unique plumbing issue, but Matthew handled it skillfully. He was friendly, efficient and did an excellent job!
Marisa Fernandez - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you Marisa!

Review
Eric was on time and very knowledgeable. He identified and provided a path forward to solve our issue and checked ancillary items that may cause issues down the road and provided a reasonable fee quote. Thanks!
Sallie Wilbanks - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you Sallie!

Review
Dawson provided exemplary service AND customer support; he explained everything to me so I knew exactly what happened in each scenario, how he was going to fix it, and how much it would cost. I appreciate the up-front communication and quick, efficient service.
Ellen Clay - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for your review Ellen! We appreciate it 😊

Review
Kay Weber - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you for your review Kay!

Review
Great service!
Lori Hart - Norcross, GA 30093
Response from Chen Plumbing:

Thank you Lori!

Review
Had an issue for a minute but Tim came out directly and got it resolved right away so Im very pleased with the responsiveness of their customer service!
Wes Wilson - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you Wes!

Review
I contacted Chen plumbing after business hours when I saw water stains on my bathroom ceiling. Mr. Chen responded immediately and scheduled me the next day. Eric & Josh were the plumbers dispatched to my home. Both were attentive, thorough and professional from initial contact to job completion. Eric diagnosed the issue (valve leaking) and provided a quote. Eric replaced valves, fixtures and updated plumbing in my guest bathroom that fixed the leak. Josh repaired master bathroom leak by replacing showerhead cartridge. Plumbers were skilled and considerate (wore shoe covers and swept and cleaned up afterwards). Highly recommended!
Natalie H - Atlanta, GA 30340
Response from Chen Plumbing:

Thank you Natalie! That’s great to hear. We really appreciate your review 😊

Review
Very knowledgeable, friendly, fairly priced and took the time to answer my questions and set me at ease.
Travis Copeland - Decatur, GA 30030
Response from Chen Plumbing:

Thank you Travis!

Review
All is well that ends well (with our septic system). Max from Chen Plumbing figured out how to resolve the issue; he was professional and learned a lot. Carolyn
Carolyn Becker - Duluth, GA 30096
Response from Chen Plumbing:

Thank you Carolyn!

Areas We Serve