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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2005 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Atlanta, GA and Decatur, GA.

Job Locations and Reviews

Upon arrival, the initial concern was a constantly dripping shower valve. Before proceeding with a full replacement of the stems on the three-handle shower valve, I wanted to inspect the existing stems to determine whether the issue could be resolved by replacing the washers. During inspection, I discovered that the cold-water stem was missing a washer, which was likely contributing to the constant dripping. Rather than immediately replacing both stems, I replaced the washers on the back of the hot and cold stems to see if this would resolve the issue. After completing the repair, the dripping stopped, and the valve is currently functioning properly. I allowed approximately 5–10 minutes for the area to dry and monitored the repair. At this time, there are no active leaks. The tub spout is functioning properly, with only a small amount of residual water remaining. Both stems are in good working condition and do not currently require replacement. Recommendation: I recommend monitorin
Upon arrival, the initial concern was a constantly dripping shower valve. Before proceeding with a full replacement of the stems on the three-handle shower valve, I wanted to inspect the existing stems to determine whether the issue could be resolved by replacing the washers. During inspection, I discovered that the cold-water stem was missing a washer, which was likely contributing to the constant dripping. Rather than immediately replacing both stems, I replaced the washers on the back of the hot and cold stems to see if this would resolve the issue. After completing the repair, the dripping stopped, and the valve is currently functioning properly. I allowed approximately 5–10 minutes for the area to dry and monitored the repair. At this time, there are no active leaks. The tub spout is functioning properly, with only a small amount of residual water remaining. Both stems are in good working condition and do not currently require replacement. Recommendation: I recommend monitorin
Shane S.
Shane S. Checked in
Upon arrival, the initial concern was a constantly dripping shower valve. Before proceeding with a full replacement of the stems on the three-handle shower valve, I wanted to inspect the existing stems to determine whether the issue could be resolved by replacing the washers. During inspection, I discovered that the cold-water stem was missing a washer, which was likely contributing to the constant dripping. Rather than immediately replacing both stems, I replaced the washers on the back of the hot and cold stems to see if this would resolve the issue. After completing the repair, the dripping stopped, and the valve is currently functioning properly. I allowed approximately 5–10 minutes for the area to dry and monitored the repair. At this time, there are no active leaks. The tub spout is functioning properly, with only a small amount of residual water remaining. Both stems are in good working condition and do not currently require replacement. Recommendation: I recommend monitorin
Decatur, GA 30033
Review
Cody is a hard working young man, very thorough and neat.
Pat - Atlanta, GA 30345
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