About Us Get a quote Request Service Call Now

Service Areas

Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2010 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 6, 2026.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Atlanta, GA and Doraville, GA.

Job Locations and Reviews

Christian C.
Christian C. Checked in
Returned to the property to investigate the customers continued concern regarding a running toilet located in the jack in jail bathroom. Upon arrival, performed a thorough operational inspection of the toilet. Flushed the toilet approximately 25 times to monitor its performance and verify proper operation. The inspection was also video documented on four separate occasions for record keeping. After completing the testing, confirm that the toilet was operating properly. The flapper was sealed as intended, and the fill valve was functioning correctly. No continuous water flow, unintended refilling, or signs of the toilet running were observed during the inspection. At the time of service, the toilet was functioning as designed, with all inspected components operating properly. No active issues were identified during testing. Customer is also a member so no dispatch fee was collected.
Atlanta, GA 30327
Review
Excellent service, knowledgeable, efficient, personable, and professional
Virginia - Doraville, GA 30340