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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2010 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 6, 2026.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Atlanta, GA and Chamblee, GA.

Job Locations and Reviews

Upon arrival, the customer stated that they were experiencing an unusual noise coming from one of the bathroom faucets when operating the fixture. After evaluating the faucet and plumbing system, reviewed the previous cartridge replacements and verified that the home's water pressure was within the recommended residential operating range.

Based on the evaluation, noted that the cartridges had recently been replaced and that the unusual noise was isolated to this particular bathroom, with no similar issues reported at other fixtures throughout the home. Explained to the customer that, since the cartridges had already been replaced and the water pressure was within normal operating limits, the recommended next step would be to replace the affected bathroom faucets rather than continue replacing internal components without addressing the underlying issue.

Provided the customer with an estimate to replace the affected bathroom faucets and discussed the recommended solution. The customer
Upon arrival, the customer stated that they were experiencing an unusual noise coming from one of the bathroom faucets when operating the fixture. After evaluating the faucet and plumbing system, reviewed the previous cartridge replacements and verified that the home's water pressure was within the recommended residential operating range.

Based on the evaluation, noted that the cartridges had recently been replaced and that the unusual noise was isolated to this particular bathroom, with no similar issues reported at other fixtures throughout the home. Explained to the customer that, since the cartridges had already been replaced and the water pressure was within normal operating limits, the recommended next step would be to replace the affected bathroom faucets rather than continue replacing internal components without addressing the underlying issue.

Provided the customer with an estimate to replace the affected bathroom faucets and discussed the recommended solution. The customer
Logan L.
Logan L. Checked in
Upon arrival, the customer stated that they were experiencing an unusual noise coming from one of the bathroom faucets when operating the fixture. After evaluating the faucet and plumbing system, reviewed the previous cartridge replacements and verified that the home's water pressure was within the recommended residential operating range. Based on the evaluation, noted that the cartridges had recently been replaced and that the unusual noise was isolated to this particular bathroom, with no similar issues reported at other fixtures throughout the home. Explained to the customer that, since the cartridges had already been replaced and the water pressure was within normal operating limits, the recommended next step would be to replace the affected bathroom faucets rather than continue replacing internal components without addressing the underlying issue. Provided the customer with an estimate to replace the affected bathroom faucets and discussed the recommended solution. The customer
Atlanta, GA 30342
Review
Fridge water line
Eric - Chamblee, GA 30341