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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 1999 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Doraville, GA, Decatur, GA, Tucker, GA and Dallas, GA.

Job Locations and Reviews

Completed win with Chen annual plumbing inspection. Did not find any plumbing issues at this time and everything is working properly. Left estimate for future toilet rebuild
Completed win with Chen annual plumbing inspection. Did not find any plumbing issues at this time and everything is working properly. Left estimate for future toilet rebuild
Alex A.
Alex A. Checked in
Completed win with Chen annual plumbing inspection. Did not find any plumbing issues at this time and everything is working properly. Left estimate for future toilet rebuild
Tucker, GA 30084
Review
Pleasant experience, smooth process and great communication from all involved.
Hugh - Decatur, GA 30033
Review
Key house Investment - Atlanta, GA 30340
Response from Chen Plumbing:

Thank you, Key, for taking the time to leave a review. Your feedback is appreciated!

Review
Elvys Martinez - Decatur, GA 30033
Response from Chen Plumbing:

Thank you, Elvys, for taking the time to leave a review! Your feedback is appreciated.

Review
As always, Chen Plumbing sent two experienced plumbers out on time when scheduled. They assessed the problem, went over repair options and completed the work to my satisfaction. They are so reliable and competent.
Courtney Schneider - Atlanta, GA 30312
Response from Chen Plumbing:

Thank you, Courtney! We appreciate your kind words about our team and are glad to hear that you had a positive experience with our plumbers. Your satisfaction means a lot to us!

Review
Simeon was so great at handling the multiple repairs I needed and very professional. He got everything done in one day.
Rebekah Burch - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Rebekah! We're glad to hear that Simeon provided you with such great service and was able to complete all your repairs in one day. Your satisfaction means a lot to us!

Review
Techs arrived on time and went right to work. Found the hidden leak.
Judy Griner - Dallas, GA 30157
Response from Chen Plumbing:

Thank you, Judy! We're glad to hear that our team arrived on time and efficiently found the hidden leak. Your feedback is appreciated!

Review
The technician explained everything to me patiently. Very good experience!
Bin Bin Ou - Norcross, GA 30071
Response from Chen Plumbing:

Thank you, Bin, for taking the time to leave a review! We appreciate your support.

Review
Suruchi Singh - Suwanee, GA 30024
Response from Chen Plumbing:

Thank you for your review, Suruchi! We appreciate your support and look forward to serving you again.

Review
Chen plumbing was great. Dawson and team cam by and replaced my old cast iron pipes for pvc and relocated a toilet. They completed the job in about 6hrs. The two young man were very polite and thorough. Very good experience. From a cost standpoint they were not the cheapest nor the most expensive. Thank you!
Mark Aragon - Decatur, GA 30030
Response from Chen Plumbing:

Thank you, Mark! We're glad to hear you had a great experience with Dawson and the team. Their professionalism and thoroughness are truly appreciated. We value your feedback on the pricing as well.

Review
Two times had emergencies. Response was swift. Not the cheapest but Ive tried cheap and Chen quality wins hands down. Thanks!
Helen Sempira - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Helen! We appreciate your recognition of our swift response and quality service. We invest a lot in our training, development, and equipment and we are glad to hear that quality is felt! Your support means a lot to us!

Review
Much love and thanks to Chen Plumping for quick, efficient and precise work. Emergency backup on Friday night (4.17.26). Otto, Tim (the man himself!) & Team worked tirelessly all day Saturday until it was fixed. It was a much bigger fix than initially thought, they were short-handed, and there were several other emergencies nearby, but they worked us in and took care of everything with a smile - as though it were no biggie. THANK YOU MR. CHEN! Atlanta area: please consider Chen Plumbing for your plumbing needs big and small. All their great reviews are well deserved. This review is only for the most recent and largest job, but we have relied on Chen Plumbing for years, for all expected repairs. Never have let us down.
Heather Almond - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Heather, for your kind words! We truly appreciate your trust in us over the years and are glad to hear that the team here at Chen could assist you efficiently, even under pressure. Your support means a lot!

Review
Simeon came out to my home to assist me with two leaks coming from two bathrooms. He was honest and knowledgeable and told me what he would do before he went to work on it. Pricing was fair as well! I would definitely recommend this company for your plumbing needs!
Niteecha Gill - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Niteecha! We're glad to hear that Simeon provided you with honest and knowledgeable service. We appreciate your recommendation and look forward to helping you with any future plumbing needs!

Review
Shelley Kreimer - Atlanta, GA 30315
Response from Chen Plumbing:

Thank you, Shelley, for your review! We appreciate your support and look forward to serving you again.

Review
Excellent service from start to finish. They were on time, professional, and did high quality work. Everything was fixed quickly and left clean. Highly recommend!
Buddy Bone - Duluth, GA 30097
Response from Chen Plumbing:

Thank you, Buddy! We're glad to hear you had an excellent experience with our team. Your recommendation means a lot to us!

Review
Leaking toilet or pipe flange that caused floor/tile damage in bathroom
David Lansdell - Doraville, GA 30340
Response from Chen Plumbing:

Thank you for your feedback, David. We're sorry to hear about the issue with the leaking toilet or pipe flange. Your experience is important to us, and we appreciate you bringing this to our attention.

Review
Becky McKnight - Atlanta, GA 30305
Response from Chen Plumbing:

Thank you, Becky, for taking the time to leave a review! Your feedback is appreciated.

Areas We Serve