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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 1999 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Tucker, GA, Doraville, GA, Marietta, GA and Norcross, GA.

Job Locations and Reviews

Furnish and installed new shut off new gas flex Line thoroughly test our connections to ensure there are no leaks Replace shut off for gas log for customer that replacing insert will probably be a good idea. Based on the age of the old ones customer agreed. girly tested all connections. Final no leaks whatsoever. All work has been tested and complete.
Furnish and installed new shut off new gas flex Line thoroughly test our connections to ensure there are no leaks Replace shut off for gas log for customer that replacing insert will probably be a good idea. Based on the age of the old ones customer agreed. girly tested all connections. Final no leaks whatsoever. All work has been tested and complete.
Braulio B.
Braulio B. Checked in
Furnish and installed new shut off new gas flex Line thoroughly test our connections to ensure there are no leaks Replace shut off for gas log for customer that replacing insert will probably be a good idea. Based on the age of the old ones customer agreed. girly tested all connections. Final no leaks whatsoever. All work has been tested and complete.
Atlanta, GA 30316
Review
He was right on time, very well spoken, explained everything in detail and offered suggestions on some upgrades.
Kevin - Suwanee, GA 30024
Review
He explained everything thoroughly and helped us understand exactly what was going on and how he would repair it. Polite, friendly. Update: I wanted to make sure I mentioned our plumber by name: Braulio and his apprentice (sorry, I forgot his name). They finished quickly and spent time afterwards basically helping me understand the bigger picture of how our plumbing worked. No man-spraining, just real talk. I will NEVER use anyone else.
Dorothy Sheffield - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Dorothy! We're glad to hear that you had a positive experience and found everything well explained. Your feedback about our team's politeness and friendliness is truly appreciated.

Review
Very professional and customer focused.
Gerry Polk - Atlanta, GA 30319
Response from Chen Plumbing:

Thank you, Gerry! We appreciate your kind words and are glad to hear you found our service professional and customer-focused. Your feedback means a lot to us!

Review
Simeon was terrific!
Ann Starr - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you, Ann! We're glad to hear you had a great experience with Simeon. Your feedback is greatly appreciated!

Review
Reg Taylor - Marietta, GA 30008
Response from Chen Plumbing:

Thank you for taking the time to leave a review, Reg! We appreciate your feedback and look forward to hearing from you again.

Review
Cody came out to repair a broken drain. He was able to discuss with me my options and get the repair done fairly quickly. Amazing!
Luke Panasyuk - Smyrna, GA 30082
Response from Chen Plumbing:

Thank you, Luke! We're glad to hear that Cody was able to provide you with options and complete the repair quickly. Your satisfaction is important to us!

Review
Great service by Cody at Chen Plumbing. Stayed late and got the job done.
David Ginsburg - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, David! We appreciate your kind words about Cody and are glad you had a positive experience with our service.

Review
Randall Jordan - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Randall, for taking the time to leave a review. We appreciate your support!

Review
I would like to take a moment to thank Dawson and Austin for their total professional attitude from inspection to giving a quote to clean up. They showed great stamina and were polite and smiling throughout the project. And it was a huge project with busted and rusted main wrought iron sewer pipes going all the way out and halfway into the back yard. We wish them the very best.
Alka Kale - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Alka! We appreciate your kind words and are glad to hear that Dawson and Austin provided such professional service throughout your project. Wishing you all the best as well!

Review
The team is professional and pleasant!
Betsy Buckley - Atlanta, GA 30306
Response from Chen Plumbing:

Thank you, Betsy! We appreciate your kind words about our team. Your positive feedback means a lot to us!

Review
Arrived on time, was able to quickly diagnosis issue and explain in detail the possible resolutions. Left quote for job. Calling back to schedule work.
Melissa Addington - Norcross, GA 30093
Response from Chen Plumbing:

Thank you, Melissa! We're glad to hear that you had a positive experience with the diagnosis and the explanation of resolutions. Looking forward to assisting you with the scheduled work!

Review
Cody was great! Arrived right on time and quickly diagnosed the issue. In and out in 5 mins! Highly recommend!
Christina Homer Evra - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Christina! We're glad to hear that Leo was communicative and that Shawn provided efficient service. We appreciate your recommendation and are here for you whenever you need us!

Review
Tim Chen is the best. Have done work for us in the past. Keep us informed of what was going on. Love them!!!!
Helen Thomason - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Helen! We're glad to hear that Tim provided excellent service and kept you informed. Your support means a lot to us!

Review
Cody was both extremely helpful and knowledgeable! Quick and easy service and very polite and professional! 10/10 would recommend!!
Garren B - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you, Garren! We're glad to hear that Cody provided you with helpful and professional service. Your recommendation means a lot to us!

Review
Chase did great work and was quick and efficient.
Byron Price - Atlanta, GA 30342
Response from Chen Plumbing:

Thank you, Byron! We're glad to hear Chase provided quick and efficient service. We appreciate your feedback!

Review
Chen plumbing has been nothing but perfect for me. I had a plumbing emergency and they responded immediately. When I needed more work done they continued to be responsive and provided quality service. Shane did an incredible job replacing my toilets and problematic pipes. He made sure I was happy with the finished product. He is meticulous, courteous, and very knowledgeable. I will be using Chen plumbing in the future.
Aaron Jones - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Aaron! We're glad to hear that you had a great experience with Chen Plumbing. Shane truly is dedicated to providing quality service, and it’s wonderful to know he made a positive impact. We look forward to assisting you again in the future!

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