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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 1999 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Alpharetta, GA, Stone Mountain, GA, Tucker, GA and Chamblee, GA.

Job Locations and Reviews

Return to perform drain clearing with Jetter machine for outdoor drainage system. Ran Jetter from back access up to outdoor trough drain. Located missing drain under landscape rock found large amount of roots pulled roots out of the way and informed Customer roots entered box in ground. ultimate fix would be to replace box to remove root infiltration. After completed work, ran water to ensure proper drainage function. informed customer about warranty.
Return to perform drain clearing with Jetter machine for outdoor drainage system. Ran Jetter from back access up to outdoor trough drain. Located missing drain under landscape rock found large amount of roots pulled roots out of the way and informed Customer roots entered box in ground. ultimate fix would be to replace box to remove root infiltration. After completed work, ran water to ensure proper drainage function. informed customer about warranty.
Cody C.
Cody C. Checked in
Return to perform drain clearing with Jetter machine for outdoor drainage system. Ran Jetter from back access up to outdoor trough drain. Located missing drain under landscape rock found large amount of roots pulled roots out of the way and informed Customer roots entered box in ground. ultimate fix would be to replace box to remove root infiltration. After completed work, ran water to ensure proper drainage function. informed customer about warranty.
Alpharetta, GA 30004
Review
He was right on time, very well spoken, explained everything in detail and offered suggestions on some upgrades.
Kevin - Suwanee, GA 30024
Review
Reliable , on time, quality work
Lamar Spence - Atlanta, GA 30342
Response from Chen Plumbing:

Thank you, Lamar! We appreciate your kind words about our reliability and quality work. Your support means a lot to us!

Review
Cody Butts
Dogtopia Decatur - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you, Dogtopia, for your positive review! We appreciate your support and are glad to hear about your experience with Cody Butts. Your satisfaction means a lot to us!

Review
Dean Poirier - Lilburn, GA 30047
Response from Chen Plumbing:

Thank you, Dean, for taking the time to leave a review. We appreciate your support!

Review
Robert Stahnke - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Robert, for taking the time to leave a review. We appreciate your support!

Review
It wasnt pretty but in the end you can rely on Chen Plumbing and its team members to get the job done and done right.
Tricia Marrero - Chamblee, GA 30341
Response from Chen Plumbing:

Thank you, Tricia! We appreciate your trust in Chen Plumbing and are glad to know our team delivered the results you needed.

Review
Very detailed and informative.
Liz Jordan - Stone Mountain, GA 30088
Response from Chen Plumbing:

Thank you, Liz, for your kind words! We're glad you found the information detailed and helpful.

Review
Kevin Shaw - Atlanta, GA 30319
Response from Chen Plumbing:

Thank you, Kevin, for taking the time to leave a review. Your feedback is appreciated!

Review
Great service, and honest pricing
Keith Baulsir - Alpharetta, GA 30005
Response from Chen Plumbing:

Thank you, Keith! We appreciate your kind words about our service and pricing. Your support means a lot to us!

Review
Been using this company since before they had big fancy vans. Still down to Earth and more efficient than ever. My tech Simeon and his assistant were friendly and helpful. Def recommend.
Evan Flory - Clarkston, GA 30021
Response from Chen Plumbing:

Thank you, Evan! We appreciate your loyalty and are glad to hear you had a great experience with Simeon and his assistant. Your recommendation means a lot to us!

Review
Sandra Fortenberry - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Sandra, for taking the time to leave a review! We appreciate your support and look forward to serving you again.

Review
Had to replace a garbage disposal for a rental home. Great communication despite living out of state. Would recommend!
Kathy Luu - Norcross, GA 30092
Response from Chen Plumbing:

Thank you, Kathy! We appreciate your kind words and are glad to hear that our communication made the process smoother for you. Your recommendation means a lot to us!

Review
Julius Smith - Atlanta, GA 30339
Response from Chen Plumbing:

Thank you, Julius, for taking the time to leave a review. We appreciate your support!

Review
Always happy using Chen
Tom Viilo - Atlanta, GA 30317
Response from Chen Plumbing:

Thank you, Tom! We appreciate your positive feedback and are glad to hear you're always happy with Chen's service.

Review
Very excellent customer support. Very patient and thorough handling of job. A lot of additional problems that needed to be fixed were brought up but due to cost I was unable to address so only a small valve replacement was done
Jan McPherson - Lawrenceville, GA 30045
Response from Chen Plumbing:

Thank you, Jan, for your kind words about our customer support. We're glad to hear that you found our team patient and thorough. Your feedback is truly appreciated!

Review
Shannan DeLima - Atlanta, GA 30328
Response from Chen Plumbing:

Thank you, Shannan, for taking the time to leave a review! Your support means a lot to us.

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