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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Decatur, GA, Norcross, GA, Duluth, GA and Marietta, GA.

Job Locations and Reviews

Diagnosed sewer odor from upstairs bathroom. Customer has narrowed smell down to toilet. Pulled toilet and cleaned flange. Inspected flange and found no issues and flange is in good shape and flush on top of tile. Reset toilet with new toilets bolts. Wax ring, supply, and caps. Tested for proper operation. No leaks. Sealed base with caulking. Left estimate for tankless water heater unit
Diagnosed sewer odor from upstairs bathroom. Customer has narrowed smell down to toilet. Pulled toilet and cleaned flange. Inspected flange and found no issues and flange is in good shape and flush on top of tile. Reset toilet with new toilets bolts. Wax ring, supply, and caps. Tested for proper operation. No leaks. Sealed base with caulking. Left estimate for tankless water heater unit
Alex A.
Alex A. Checked in
Diagnosed sewer odor from upstairs bathroom. Customer has narrowed smell down to toilet. Pulled toilet and cleaned flange. Inspected flange and found no issues and flange is in good shape and flush on top of tile. Reset toilet with new toilets bolts. Wax ring, supply, and caps. Tested for proper operation. No leaks. Sealed base with caulking. Left estimate for tankless water heater unit
Atlanta, GA 30305
Review
We had two shut off valve’s replaced in the basement. The work completed was clean and tight working great.
Ronald - Norcross, GA 30092
Review
Had a pipe burst..Great price very knowledgeable..fixed in timely manner
Brandon Mark - Norcross, GA 30093
Response from Chen Plumbing:

Thank you, Brandon! We're glad to hear you found our service knowledgeable and timely. We appreciate your feedback and look forward to assisting you again!

Review
Fast response, great communication and excellent work
Sandee Jarnac - Decatur, GA 30033
Response from Chen Plumbing:

Thank you, Sandee! We appreciate your kind words about our fast response and communication. We're glad you were satisfied with our work!

Review
Cody A. is excellent and Chen consistently puts the customer first, with extremely reasonable pricing and flexibility that is unmatched. Would recommend Chen and either Cody (A or B) to anyone for plumbing needs.
Zachary Zahedi - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Zachary, for taking the time to leave a review! We appreciate your feedback and support.

Review
Cody A replace a couple toilets and garbage disposal. He was great about explaining the work that would be done, what I should do to keep my plumbing in good condition, and answered all my random questions about work I might want done in the future.
Becky StClair - Atlanta, GA 30317
Response from Chen Plumbing:

Thank you, Becky! We're glad to hear that Cody provided excellent service and took the time to explain everything to you. Your satisfaction is important to us, and we appreciate your kind words!

Review
Greg F Bucci - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Greg, for taking the time to leave a review. Your feedback is appreciated!

Review
Shane was professional & thorough, and I was very pleased with the service we received.
Tammy Trepte - Marietta, GA 30062
Response from Chen Plumbing:

Thank you, Tammy! We're glad to hear that you were pleased with the service and that Shane made a positive impression. Your satisfaction means a lot to us!

Review
Judy Martinez - Decatur, GA 30033
Response from Chen Plumbing:

Thank you, Judy, for taking the time to leave a review. We appreciate your support!

Review
Really pleased with the experience working with Chen Plumbing. Great communication regarding scheduling. Cody our tech was courteous, knowledgable and just a pleasure to work with. Very pleased and highly recommend.
Bob Carroll - Atlanta, GA 30307
Response from Chen Plumbing:

Thank you, Bob! We really appreciate the kind words and recommendation. Great to hear Cody took such good care of you. Thanks for choosing Chen Plumbing!

Review
Meredith Dixon - Atlanta, GA 30309
Response from Chen Plumbing:

Thank you for the great review Meredith! We really appreciate your trust in Chen Plumbing!

Review
james thomson - Atlanta, GA 30327
Response from Chen Plumbing:

We really appreciate you taking the time to leave a review! Thank you for choosing us, James, and we are always here if you need anything.

Review
Cody from Jen Plumbing was very professional very knowledgeable. He said we do not know what to do but our eyes are the kind of trust that release and quick to correct my issues.
Rod Tyler - Duluth, GA 30097
Response from Chen Plumbing:

We are glad Cody took great care of you and helped get everything corrected quickly! It means a lot to hear you felt confident and well supported. Thank you for sharing your experience, Rod.

Review
Gabriel Solomon - Atlanta, GA 30312
Response from Chen Plumbing:

We really appreciate you taking a moment to leave a review! Thank you for choosing us, Gabriel, and we are always here if you need anything.

Review
Weve been using Tim Chen Plumbing at home and at my business for 20+ years. Always satisfied with the experience. I cannot recommend them more highly.
Carlos Garcia - Atlanta, GA 30340
Response from Chen Plumbing:

It means so much to hear you have trusted us for over 20 years! We truly appreciate your loyalty and kind words, Carlos. Thank you for continuing to choose us for your home needs!

Review
Dawson and the young man with him were very informative about what needed to be done. They explained what the issue was and what the remedy would be as well as the price and timetable. I appreciate it the information and gave me good insight in terms of the direction I need to go. They were very knowledgeable and explained in detail.
Debbie Morse - Atlanta, GA 30314
Response from Chen Plumbing:

We are so glad Dawson and his teammate took the time to explain everything clearly and help you understand your options! It means a lot to hear you felt informed and confident about the next steps. Thank you for sharing your experience, Debbie!

Review
Jacob Proebstel - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thanks so much for taking a moment to leave a review! We truly appreciate your support and are here whenever you need us, Jacob.

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