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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Tucker, GA, Atlanta, GA, Decatur, GA, Norcross, GA and Peachtree City, GA.

Job Locations and Reviews

Plumbing Service Invoice – Work Description Upon arrival, the customer reported a running toilet and a rocking toilet. An inspection was performed on both bathroom toilets, revealing the following issues: Master Bathroom: * Discovered a broken left-side toilet mounting bolt, causing the toilet to rock. * Identified a continuously running toilet. * Removed and replaced the existing toilet with a new Chen Supply toilet. Guest Bathroom: * Inspection revealed that the toilet tank required a major rebuild due to worn or faulty internal components. * Replaced the flush valve, flapper, fill valve, and tank-to-bowl bolts. Work Completed: All approved repairs and installations were completed as outlined in the estimate. Both bathroom toilets were serviced, and the necessary components were replaced. Warranty Disclaimer: No warranty is provided on the completed work or installed components due to excessive water pressure at the property. High water pressure can cause premature wear, dam
Plumbing Service Invoice – Work Description Upon arrival, the customer reported a running toilet and a rocking toilet. An inspection was performed on both bathroom toilets, revealing the following issues: Master Bathroom: * Discovered a broken left-side toilet mounting bolt, causing the toilet to rock. * Identified a continuously running toilet. * Removed and replaced the existing toilet with a new Chen Supply toilet. Guest Bathroom: * Inspection revealed that the toilet tank required a major rebuild due to worn or faulty internal components. * Replaced the flush valve, flapper, fill valve, and tank-to-bowl bolts. Work Completed: All approved repairs and installations were completed as outlined in the estimate. Both bathroom toilets were serviced, and the necessary components were replaced. Warranty Disclaimer: No warranty is provided on the completed work or installed components due to excessive water pressure at the property. High water pressure can cause premature wear, dam
Seth S.
Seth S. Checked in
Plumbing Service Invoice – Work Description Upon arrival, the customer reported a running toilet and a rocking toilet. An inspection was performed on both bathroom toilets, revealing the following issues: Master Bathroom: * Discovered a broken left-side toilet mounting bolt, causing the toilet to rock. * Identified a continuously running toilet. * Removed and replaced the existing toilet with a new Chen Supply toilet. Guest Bathroom: * Inspection revealed that the toilet tank required a major rebuild due to worn or faulty internal components. * Replaced the flush valve, flapper, fill valve, and tank-to-bowl bolts. Work Completed: All approved repairs and installations were completed as outlined in the estimate. Both bathroom toilets were serviced, and the necessary components were replaced. Warranty Disclaimer: No warranty is provided on the completed work or installed components due to excessive water pressure at the property. High water pressure can cause premature wear, dam
Atlanta, GA 30309
Review
Excellent service and feedback
Mulu - Tucker, GA 30084
Review
Chris Bupp - Atlanta, GA 30360
Response from Chen Plumbing:

We really appreciate you taking the time to leave a review! Thank you for choosing us, Chris, and we are always here if you need anything.

Review
No work done today, estimates for various issues. Cody was terrific, has worked on my house before. Cody is great at explaining the scope of work and how it will benefit your houses functions and how to prioritize what needs to be worked on first. Takes time and shows pictures of your plumbing. Thanks!
Karen Grill - Tucker, GA 30084
Response from Chen Plumbing:

We are glad Cody was able to walk you through everything clearly and help you prioritize what makes the most sense for your home! It is great to hear he took the time to explain and show you what was going on. We appreciate your continued trust, Karen.

Review
Water Heater Replacement
Wp Mountain - Decatur, GA 30033
Response from Chen Plumbing:

We are glad we could help with the water heater! Thank you for choosing us and taking the time to leave a review, Wp Mountain. If you need anything else down the road, we are here for you.

Review
Shane Silva and Chen Plumbing far exceeded my expectations. I could not be more pleased with the level of service, quality of work and care and concern for their customers. They gained another lifetime customer. Many thanks and Bravo!!!
Michele Franklin - Norcross, GA 30092
Response from Chen Plumbing:

Thank you so much for the kind words, Michele. We are glad Shane took great care of you and delivered a level of service you felt good about. Earning your trust means a lot to us!

Review
Toi James - Powder Springs, GA 30127
Response from Chen Plumbing:

Toi, thank you so much for the five star review. We truly appreciate your support and are always here if you need anything.

Review
Great people, great service.
Susan Cote - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the kind words, Susan. We are so glad you had a great experience with our team. We truly appreciate your support.

Review
Alex with Chen Plumbing was great! I highly apprechaite the honsesty, efficency, reliability and effectiveness of Alex and his whole team. Scheduling went like a breeze and I can feel confident, that the issue is taken care of. Highly recommend.
Christine Keppler - Tucker, GA 30084
Response from Chen Plumbing:

Christine, thank you so much for the five star review. We really appreciate your support and are always here if you need anything.

Review
Amazing service and resolve the mysterious water leak in my home
Steve Zhou - Roswell, GA 30076
Response from Chen Plumbing:

Thank you for the great review, Steve. We are thrilled our team was able to track down the leak and get it resolved for you. We truly appreciate your trust.

Review
Totally professional I would rate them A1 for their knowledge in their communication on what was about to happen and what would be created at the end of their project
Dave Trahan - Decatur, GA 30035
Response from Chen Plumbing:

Thank you for the great review, Dave. We are really glad our team kept you informed and delivered results you could feel confident about. We truly appreciate your feedback and support.

Review
Catherine Duran - Norcross, GA 30071
Response from Chen Plumbing:

Thank you, Catherine, for taking the time to leave a review. Your feedback is appreciated!

Review
Prompt service, great communication. quality workmanship.
Steven Braxton - Decatur, GA 30030
Response from Chen Plumbing:

Thank you, Steven! We appreciate your kind words about our prompt service and quality workmanship. Your feedback means a lot to us!

Review
Cody visited our house to conduct a thorough inspection of our property. One standout quality of his is his meticulousness and his ability to explain everything clearly, which helps us make informed decisions. Thank you, Cody, for providing excellent customer service! Thank you, Chen plumbing for hiring top-notch plumbers! Definitely recommend them to friends and family!
Jolan Washington - Peachtree City, GA 30269
Response from Chen Plumbing:

Thank you for the kind review, Jolan. We are glad Cody took the time to explain everything clearly and help you feel confident in your decisions. We truly appreciate the recommendation and your trust in our team.

Review
Was able to schedule an appointment quickly. Willing to investigate and determine problem when other plumbers werent. Kept me updated throughout the process, including about cost. Completed process in a timely matter and cleaned up completely before leaving. Was professional throughout entire process. Will definitely use again!
Karin Magill - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you for the thoughtful review, Karin. We are glad our team was able to take the time to find the issue, keep you informed, and leave everything clean and in order. We truly appreciate your trust and look forward to helping again.

Review
Brandi Moore - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the five star review, Brandi. We really appreciate you taking the time to support our team. Please reach out anytime you need us.

Review
Professional and straightforward. Completed ice machine installation and pipe fix as needed. Bryan was great. Would recommend.
Amy Buice - Atlanta, GA 30317
Response from Chen Plumbing:

Thank you for the review, Amy. We are glad Brylen took good care of the installation and repairs and kept everything clear and efficient. We truly appreciate the recommendation.

Areas We Serve