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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Decatur, GA, Norcross, GA, Tucker, GA and Chamblee, GA.

Job Locations and Reviews

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Shane S.
Shane S. Checked in
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Suwanee, GA 30024
Review
Excellent service
Rodrick - Atlanta, GA 30350
Review
Simeon was very courteous and efficient with solving our plumbing issues. He also wore shoe covers inside the home to be respectful of his customer's home. Chen Plumbing provides excellent communications to its customers to provide time of arrival as well as a photo of our plumber, Simeon, before his arrival. We truly appreciated a 30-minute window instead of the usual four-hour window. We will not hesitate to use Chen Plumbing if we have any future needs!
Dene Dixon - Lawrenceville, GA 30044
Response from Chen Plumbing:

Thank you for the thoughtful review, Dene. We are glad Simeon took good care of your home, communicated clearly, and made the whole process easier. We truly appreciate your trust and look forward to helping again whenever you need us.

Review
Very professional and quick in solving the issue, very happy!
wanda hodges - Norcross, GA 30071
Response from Chen Plumbing:

Thank you for the review, Wanda. I am glad we were able to get everything taken care of quickly and professionally. We are happy you are pleased with the result.

Review
Charlie Gibson - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the five star review, Charlie. We truly appreciate you taking a moment to support our team. We are always here if you need anything.

Review
Very responsive and great communication.
Andrea Bradley - Atlanta, GA 30309
Response from Chen Plumbing:

Thank you for the nice review, Andrea. We are glad our team was able to stay in touch and take care of things quickly. Please let us know if you ever need anything.

Review
Main water line break was repaired quickly. Shawn was prompt, professional, and personable. Assessed scope of work, performed repair, and completed the work with review of all outside and indoor fixtures. Excavation area required a shrub to be replanted and the site was left tidy. We will definitely use Chen Plumbing again for future improvements and home maintenance.
Karen Bialy - Decatur, GA 30033
Response from Chen Plumbing:

Thank you for sharing your experience, Karen. We are glad Shawn handled everything promptly and made sure the repair and cleanup were done the right way. We truly appreciate your trust and look forward to helping again whenever you need us.

Review
Scott Olsen - Chamblee, GA 30341
Response from Chen Plumbing:

Thank you for the five star review, Scott. We really appreciate you taking the time to support our team. Please let us know if you ever need anything.

Review
Awesome service, Thank you Shane
Eddie Stephens - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Eddie! We appreciate it and are glad you had a great experience with us.

Review
I've used Chen plumbing for years at home and at my place of business, so yesterday when we had a carbon monoxide issue I didn't hesitate for a second - I knew who to call. Due to the nature of our business, they understood what an emergency this was and were here within an hour and stayed until 2am until the jobs were complete (yes, multiple issues). They were knowledgeable, patient and thorough. Chase personally called me this morning on his day off to be sure everything was satisfactory and to go over a few more things with me. I am very impressed with his attentiveness and follow through! Huge kudos for Chase and Chen plumbing! Thank you!!
mary ann miller - Atlanta, GA 30324
Response from Chen Plumbing:

Thank you for sharing this, Mary Ann. We are truly grateful for the trust you have placed in us over the years, and we are glad our team could respond quickly and stay with you until everything was safe. It means a great deal to hear how much you appreciated Chase and the follow up, and we are always here if you need anything.

Review
Kimberly Raley-Kimes - Decatur, GA 30030
Response from Chen Plumbing:

Thank you, Kimberly, for taking the time to leave a review. We appreciate your support!

Review
Shane S was very inquisitive and passionate about his job. Very personable and helped quickly diagnose and treat the problem.
Luke Laurich - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you, Luke! We're glad to hear that Shane's passion and personable approach made a positive impact during your visit. Your feedback is greatly appreciated!

Review
Our plumber Simeon was very thorough, professional and clearly experienced. He was great at explaining the plumbing issue and what needed to be done to resolve it. Im glad we called Chen Plumbing.
Elizabeth Kemph - Atlanta, GA 30350
Response from Chen Plumbing:

Thank you, Elizabeth! We appreciate your kind words about Simeon and are glad to hear you had a positive experience with Chen Plumbing.

Review
Great experience with Chen Plumbing with a leak issue associated with our dishwasher. The technician was superb. Patient and precise. Highly recommended.
Patrick Buchanan - Dunwoody, GA 30338
Response from Chen Plumbing:

Thank you, Patrick, for your wonderful feedback! We're glad to hear you had a great experience with our technician and appreciate your recommendation.

Review
Shane did a great job and I would recommend him to anyone that needed work done. Very nice guy.
Garett Bethenod - Duluth, GA 30097
Response from Chen Plumbing:

Thank you for the kind review, Garett. We are glad Shane made a great impression and took good care of you. We truly appreciate the recommendation.

Review
Christopher M.F. - Norcross, GA 30071
Response from Chen Plumbing:

Thank you for the five star review, Christopher. We really appreciate you taking the time to share your support. Please reach out anytime you need us.

Review
Cody Butts was an excellent technician , he answered all my questions and provided details on any tasks he was going to perform to diagnose the problem of a hidden ceiling leak in our home. I was very satisfied with his service today
Gerald Tyrus - Snellville, GA 30039
Response from Chen Plumbing:

Thank you for sharing your experience, Gerald. We are glad Cody took the time to explain the process and keep you informed while tracking down the issue. We truly appreciate your trust in our team.

Areas We Serve