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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Tucker, GA, Mableton, GA, Alpharetta, GA and Clarkston, GA.

Job Locations and Reviews

Sewage ejection pump having to be manually turned on upon arrival. Customer stated he has been having to manually turn the pump on to get it to work properly. After looking at pump noticed the basin lid busted and it not having a vent at all. Informed customer of my concerns and gave customer multiple options to fix everything or just do the pump.
Sewage ejection pump having to be manually turned on upon arrival. Customer stated he has been having to manually turn the pump on to get it to work properly. After looking at pump noticed the basin lid busted and it not having a vent at all. Informed customer of my concerns and gave customer multiple options to fix everything or just do the pump.
Chase C.
Chase C. Checked in
Sewage ejection pump having to be manually turned on upon arrival. Customer stated he has been having to manually turn the pump on to get it to work properly. After looking at pump noticed the basin lid busted and it not having a vent at all. Informed customer of my concerns and gave customer multiple options to fix everything or just do the pump.
Mableton, GA 30126
Review
Christian is amazing. I have them coming back here to do some follow up work. He is very service oriented and always looks out for the customer.
Ravi - Decatur, GA 30033
Review
Shawn, like every Chen Plumbing technician we've ever had, was incredibly thorough in evaluating the situation, explaining the issues, and outlining service options. Shawn was also very friendly and respectful, a delight to have work at our home.
Adelle Frank - Clarkston, GA 30021
Response from Chen Plumbing:

Thank you for the kind review, Adelle. We are glad Shawn took the time to walk you through everything and made the visit comfortable and easy. We truly appreciate your continued trust in our team.

Review
We had a great experience with Cody Ard from Chen Plumbing. He was knowledgeable, courteous, and clearly cared about getting the job done right. Cody took the time to explain what was going on, worked efficiently, and made sure everything was properly handled before he left. It was truly a pleasure to have him in our home, and we felt confident the plumbing issue was fixed well. I would gladly recommend Cody and Chen Plumbing and would absolutely call them again.
April Ledbetter - Atlanta, GA 30316
Response from Chen Plumbing:

Thank you for the thoughtful review, April. We are glad Cody took the time to explain everything and made sure the job was done properly before leaving. It means a lot to know you felt confident and well taken care of.

Review
Chase and Christian were very experienced and professional. They went above and beyond to find and fix the leak in our exterior water supply line. The price was below other quotes. I highly recommend Chen Plumbing.
Steve Caldwell - Mableton, GA 30126
Response from Chen Plumbing:

Thank you for the great review, Steve. We are glad Chase and Christian were able to track down the issue and get it resolved for you. We truly appreciate the recommendation and your trust in our team.

Review
Shawn was an absolute pleasure to work with. We had a major leak around Christmastime and needed repairs ASAP before having company for the holidays. He turned a seemingly super stressful problem into an even better solution that we didnt even think was possible. Shawn arrived the same day I called even though they were really busy due to the holidays. He explained the issue but reassured us that insurance would cover the repairs which was such a relief because we all know money gets tight around the holidays. Overall, 11/10 experience and I will be using this company in the future for any and all my plumbing needs!
Camryn Sammond - Cumming, GA 30041
Response from Chen Plumbing:

Thank you so much for sharing this, Camryn. We are really glad Shawn was able to step in quickly, ease the stress, and find a solution that worked for you during such a busy time. It means a lot to know you felt supported, and we truly appreciate your trust moving forward.

Review
Very professional, friendly, pleasant service! Ask for Shane, he's a sweetheart!
Michele Monti - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the kind review, Michele. We are glad to hear you had a pleasant experience and that Shane took great care of you. We truly appreciate the recommendation.

Review
Stan Lane - Atlanta, GA 30314
Response from Chen Plumbing:

Thank you for the five star review, Stan. We really appreciate you taking the time to support our team. Please reach out anytime you need us.

Review
Shane was so knowledgeable. He was so good at educating me on what was going on. He did not over charge and he gave me great ideas for the futur. He was a joy to have in my home !
Jennifer Seitz - Atlanta, GA 30309
Response from Chen Plumbing:

Thank you for the kind review, Jennifer. We are glad Shane took the time to walk you through everything and offer helpful guidance without any pressure. We truly appreciate you welcoming us into your home.

Review
We loved our experience with Chen plumbing and Cody B. Communication was great our technician arrived at the expected time. I really appreciate how thorough and informative Cody was in ensuring that our problem was fixed!
Katie Patterson - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for sharing your experience, Katie. We are glad Cody kept you informed, arrived as planned, and made sure everything was handled properly. We really appreciate you choosing Chen Plumbing.

Review
Cody from Chen plumbing was amazing. He had a great attitude and was a pleasure to deal with. Calling in for my issue was easy and Cody's arrival was prompt. He was able to finish the job same day as promised. Will definitely use again in the future.
Marcus Cox - Stonecrest, GA 30038
Response from Chen Plumbing:

Thank you for the great review, Marcus. We are glad Cody made the process easy from the first call through getting everything wrapped up the same day. We truly appreciate your trust and look forward to helping you again in the future.

Review
Alicia Wood - College Park, GA 30337
Response from Chen Plumbing:

Thank you for the five star review, Alicia. We really appreciate you taking the time to support our team. Please reach out anytime you need us.

Review
Fantastic service definitely recommend.
Jordan Glover - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you for the kind words, Jordan. We are glad you had a great experience with our team. We truly appreciate the recommendation.

Review
They are very fast! Chase and Christian came out the same day I called. They are very thorough and truly care about their work. Im very happy with them. Highly recommended!
Cindy Le - Lilburn, GA 30047
Response from Chen Plumbing:

Thank you for the kind review, Cindy. We are glad Chase and Christian were able to come out quickly and take great care of everything. It means a lot to know you were happy with the service.

Review
Very professional and courteous
Bryan Glover - Dacula, GA 30019
Response from Chen Plumbing:

Thank you for the review, Bryan. We appreciate you taking the time to share your experience. Please let us know if you ever need anything.

Review
We had two ADA height toilets put in by Cody with Chen Plumbing. He was very kind in explaining how the work was being done. Cody was careful in cleaning up afterwards and hauled the two toilets away also. We would have him come back if ever we had another plumbing need.
Susan Burch - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for sharing your experience, Susan. We are happy to hear Cody took the time to explain the work, treated your home with care, and handled the cleanup for you. We truly appreciate your trust and would be glad to help again anytime.

Review
Great customer service. Asked all the right questions before the installation and made a midcourse correction when needed.
Lawrence Gardner - Atlanta, GA 30329
Response from Chen Plumbing:

Thank you, Lawrence! We appreciate your feedback on our customer service and are glad to hear that our team was able to assist you effectively during the installation process. Your satisfaction is important to us!

Areas We Serve