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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Alpharetta, GA, Snellville, GA, College Park, GA and Decatur, GA.

Job Locations and Reviews

Took a look at all plumbing work customer would like done. Home is currently going under renovations. Left estimates for all work needed to be completed. Also heater is 16 yrs old left estimate
Took a look at all plumbing work customer would like done. Home is currently going under renovations. Left estimates for all work needed to be completed. Also heater is 16 yrs old left estimate
Alex A.
Alex A. Checked in
Took a look at all plumbing work customer would like done. Home is currently going under renovations. Left estimates for all work needed to be completed. Also heater is 16 yrs old left estimate
Alpharetta, GA 30004
Review
Seth explained everything thoroughly
Valarie - Atlanta, GA 30345
Review
It was an 4-hour job, fixed multiple plumbing issue at the residence. Really good experience. The technician Braulio did an excellent job, from explaining the issue to carrying out repair/replacement, while kept the site clean. The result is is what we are looking for.
Chen Yao - Atlanta, GA 30341
Response from Chen Plumbing:

Thank you, Chen! We're glad to hear you had a great experience and that Braulio provided excellent service while keeping everything tidy. Your satisfaction means a lot to us!

Review
Chen Plumbing has worked on both my prior home and the new one I just purchased not too long ago. Cody did an amazing job and also made sure to educate me about plumbing maintenance. He was very detailed and also explained everything to me in a way for me to understand. Definitely will recommend moving forwarde.
Ervin Hall - Atlanta, GA 30331
Response from Chen Plumbing:

Thank you for the thoughtful review, Ervin. We are glad Cody was able to take great care of you and explain everything in a clear and helpful way at both homes. We really appreciate the recommendation and are always here when you need us.

Review
always quick to respond and great service
Joshua Winer - Atlanta, GA 30329
Response from Chen Plumbing:

Thank you for the great feedback, Joshua. We are glad our team has been responsive and able to provide consistent service. We appreciate you choosing us and are always here when you need us.

Review
Everything was handled in a professional manner and to our complete satisfaction.
Doug Horn - Atlanta, GA 30350
Response from Chen Plumbing:

Thank you for the kind review, Doug. We are glad everything was handled professionally and that you were fully satisfied with the service

Review
Very thorough and explained issues in laymen's terms.
Vicki - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you Vicki. We appreciate your review and a here when you need us again!

Review
Fast service. Great communication.
Troy - Snellville, GA 30078
Response from Chen Plumbing:

Thank you Troy. That means a lot and we appreciate your review.

Review
Arrived before the schedule time! ( A plus) inspected water flow inside and outside the home, water heater replacement needed soon!
willie carrington - College Park, GA 30349
Response from Chen Plumbing:

Thank you for sharing your feedback, Willie. I am glad our team was able to arrive early and walk you through the condition of the water flow and the water heater. Please reach out whenever you are ready for the next step.

Review
Shawn Bush did an excellent job rebuilding the interior of an old Kohler toilet in our powder room. He is articulate and very knowledgeable, and a great representative of Chen Plumbing.
Robert Woodward - Atlanta, GA 30319
Response from Chen Plumbing:

Thank you Robert. We are glad Shawn did a great job, and we appreciate your feedback.

Review
Tim Lott - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you Tim. We appreciate it and are here we you need us again!

Review
yvette williams - Snellville, GA 30039
Response from Chen Plumbing:

Thank you Yvette! We appreciate your review and are here when you need us again.

Review
A very wonderful experience with the team! Professional and efficient- so happy with my new hot water heater. Thank you!
Kimberley Cunningham - Lilburn, GA 30047
Response from Chen Plumbing:

Kimberley, thank you for taking the time to share this. We’re glad to hear everything went smoothly and that you’re happy with your new water heater. We appreciate you choosing Chen Plumbing and are here anytime you need us.

Review
Very communicative and quick turnaround too
katie bell - Decatur, GA 30033
Response from Chen Plumbing:

Thank you for the great review, Katie. We are glad our team was able to keep things clear and get the job done quickly. We are always here whenever you need us.

Review
Mr Shawn Bush initially presented initially to our home and diagnosed the issue timely and provided solutions (without any pressure). We agreed to the recommendations since we had ongoing issues with shower and heating etc. for a while. He explained everything in detail and was extremely professional and courteous and kind through every step of the way. He even brought us a case of water bottles since water had to be stopped for a few hours. Installed a new tankless water heater and filter system along with leakage monitoring for added peace of mind. Everything done very professionally and we couldnt be happier. Upon completion asked me if I was satisfied and resolved any remaining concerns. Ask for Shawn if you call this company, Awesome guy!
Ashim Mehta - Alpharetta, GA 30004
Response from Chen Plumbing:

Thank you for sharing your experience! We are so glad to hear how well Shawn took care of you and that everything from the tankless water heater to the leak monitoring went smoothly. It means a lot to know you are happy with the work and the service. Shawn will be thrilled to hear your kind words.

Review
Great, fast and efficient!
Ferrol Blackmon - Atlanta, GA 30345
Response from Chen Plumbing:

Ferrol, thank you for taking a moment to leave that kind review. I am happy to hear everything was quick and worked out well for you. Please reach out anytime you need us.

Review
I have used them for over 15 years and am always satisfied with their service.
Joseph Hsu - Alpharetta, GA 30005
Response from Chen Plumbing:

Joseph, thank you for trusting us for so many years. It really means a lot to know you continue to be happy with our service. We are always here whenever you need us.

Areas We Serve