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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Alpharetta, GA, Cumming, GA, Decatur, GA and Duluth, GA.

Job Locations and Reviews

For this job I installed a 75 gallon electric water heater as well as a 80 gallon gas water heater and a new halo H2 zero filtration system. The water heaters will come with a two-year labor warranty as well as a six year parts warranty.
For this job I installed a 75 gallon electric water heater as well as a 80 gallon gas water heater and a new halo H2 zero filtration system. The water heaters will come with a two-year labor warranty as well as a six year parts warranty.
Henry H.
Henry H. Checked in
For this job I installed a 75 gallon electric water heater as well as a 80 gallon gas water heater and a new halo H2 zero filtration system. The water heaters will come with a two-year labor warranty as well as a six year parts warranty.
Atlanta, GA 30327
Review
Daryl was prompt, courteous, knowledgeable, and clearly explained all of our options.
Bob - Atlanta, GA 30345
Review
First time working with them. They came recommended by a friend. Very pleased and would work with them again.
natalie williams - Cumming, GA 30041
Response from Chen Plumbing:

We appreciate the review Natalie! We're here anytime you need us

Review
Living Grace - Lawrenceville, GA 30044
Response from Chen Plumbing:

Thank you for the 5 star review! We're glad you had a great experience

Review
Foster Dawson did an excellent job repairing a sink plumbing line. His communication was great. The pricing is a little bit On the expensive side, but it is worth it to get the job done quickly and correctly with great communication.
Muffy Blue - Decatur, GA 30033
Response from Chen Plumbing:

Glad to hear Dawson took good care of you. He always makes sure the job’s done right and keeps customers informed. We appreciate you recognizing the quality in his work!

Review
Nukak Nkereuwem - Norcross, GA 30071
Response from Chen Plumbing:

Thank you for the 5 star review Nukak! Great to hear you enjoyed our service!

Review
Dawson is very professional. Explained everything well and worked efficiently and effectively! He tuned up our plumbing system, repaired a host of plumbing problems, and he left our home and the job sites spotless clean!!! Very friendly and highly recommend!
Lourens Willekes - Duluth, GA 30096
Response from Chen Plumbing:

Glad Dawson could get your garbage disposal and plumbing issues all sorted and leave everything working properly. Thanks for the 5 stars and recommendation!

Review
We've used Chen Plumbing twice now! Awesome service both times. Friendly, informative, and very professional. Braulio and Brylen both did a great job. We had a new water put in, our main supply valve replaced, and a rough in shower/tub valve replaced. I've already recommended them to our downstairs neighbors.
Chris - Dunwoody, GA 30338
Response from Chen Plumbing:

Really glad Braulio and Brylen got everything working just the way you wanted, Chris. Thanks for the 5 stars and for spreading the word!

Review
Fast and efficient repair on a toilet and a quick cost estimate for replacing a water supply line.
Beverly Marshall-Goodell - Smyrna, GA 30082
Response from Chen Plumbing:

Beverly, glad we got your bath and kitchen lines fixed and everything tested. Thanks for the 5 stars!

Review
Andrew King - Atlanta, GA 30340
Response from Chen Plumbing:

Thanks for the 5 stars, Andrew. It’s great to hear everything turned out the way you needed!

Review
Lisa Anderson - Atlanta, GA 30340
Response from Chen Plumbing:

We really appreciate the 5 stars, Lisa. Glad everything went well and you had a good experience with the team!

Review
Eric provided professional service and completed the task at hand. I would recommend plumbing service when needed in the future.
Jack Round - Alpharetta, GA 30022
Response from Chen Plumbing:

We’re glad Eric took good care of you and got the job done right. We appreciate the recommendation and will be here whenever you need us at Chen Plumbing!

Review
Kevin quickly got our leaking bathtub drain replaced. Appreciate the prompt and quality service!
Jim Tebbel - Atlanta, GA 30341
Response from Chen Plumbing:

Glad to hear Kevin got your bathtub drain taken care of so quickly. We appreciate you calling on Chen Plumbing and are always here if you need us again!

Review
Professional and took the time to answer any and all questions.
Ivan Santillan - Atlanta, GA 30308
Response from Chen Plumbing:

Simeon was happy to help, Ivan. We’re glad the water heater replacement went smoothly and that all your questions were answered. We're here anytime you need us

Review
Brylen was great! So quick but also attentive and thorough while needing to remove our toilet to retrieve an object our toddler flushed. he came the same day I called, within a couple of hours! hopefully we wont need to call again but if we need to we will be calling these guys.
Krishna - Atlanta, GA 30319
Response from Chen Plumbing:

Krishna, we’re glad Brylen was able to take care of that for you the same day. Toddlers sure keep life interesting. If anything else ever comes up, you can always count on us at Chen Plumbing!

Review
Studie Young - Atlanta, GA 30305
Response from Chen Plumbing:

Thank you for the 5 star review Studie! It was a pleasure to replace your water heater, Thank you for your support!

Review
Christian was pleasant and knowledgeable.
Chianna Chuck - Flowery Branch, GA 30542
Response from Chen Plumbing:

Glad to hear that, we’ll make sure Christian sees your words. He’ll be happy to know his work made such a strong impression. We appreciate you choosing Chen Plumbing!

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