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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Decatur, GA, Tucker, GA, Alpharetta, GA and Cumming, GA.

Job Locations and Reviews

Replaced a bad disposal today , supply and installed a new 1/2 hp insinkerator bager 5 disposal today .
Replaced a bad disposal today , supply and installed a new 1/2 hp insinkerator bager 5 disposal today .
Tim T.
Tim T. Checked in
Replaced a bad disposal today , supply and installed a new 1/2 hp insinkerator bager 5 disposal today .
Alpharetta, GA 30022
Review
Excellent service!
Betsy - Atlanta, GA 30306
Review
Matthew did a wonderful job repairing the toliet...
Carol Horne - Tucker, GA 30084
Response from Chen Plumbing:

Matthew will be glad to hear that. We’re happy he got your toilet back in working order. Thanks for calling on Chen Plumbing!

Review
Highly recommend Chen Plumbing and the Plumber Cody Butts!!! He was friendly, offered explanations, fast and efficient, and overall the the price was reasonable!! Will definitely use Chen Plumbing again!
Katie - Tucker, GA 30084
Response from Chen Plumbing:

Hey Katie, we’re so glad to hear Cody provided friendly, clear, and efficient service for you. We’ll be here whenever you need us again!

Review
Mike B. - Duluth, GA 30096
Response from Chen Plumbing:

Thanks for taking the time to share your experience Mike. It means a lot to our team.

Review
Alexander Baxter - Atlanta, GA 30316
Response from Chen Plumbing:

Thank you so much for your 5-star review! We truly appreciate your support and are glad you had a great experience.

Review
Dawson was excellent, respectful, clean, on time and a complete gentleman!!!!
Sonia Fitzgerald - Decatur, GA 30034
Response from Chen Plumbing:

Thank you for taking the time to leave this review Sonia. We’re so glad Dawson took good care of you and made the experience a pleasant one.

Review
Cody was so wonderful with replacing our faucet and helped guide us while figuring which new one to buy. He was very knowledgeable and quick.
Lauren Jilk - Atlanta, GA 30319
Response from Chen Plumbing:

Lauren, we’re glad Cody was able to make the faucet replacement easy and help you choose the right one. We appreciate your review and will be sure to share this with him.

Review
i was informed given several things i could do to fix my problem the chose was mind.
arline durmer - Doraville, GA 30340
Response from Chen Plumbing:

Arline, thank you for your review. We’re glad our team could give you options and let you choose what worked best for you.

Review
Charles Walker - Decatur, GA 30033
Response from Chen Plumbing:

Thank you for the review Charles. We’re glad you had a good experience with our team.

Review
Lee Barrineau - Atlanta, GA 30306
Response from Chen Plumbing:

Your support means a lot, Lee. We’re grateful for the opportunity to serve you and are here whenever you call on us.

Review
Mary Weeks - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Mary. We’re glad our team provided you with a positive experience.

Review
Skilled plumber and provided outstanding service. I had multiple tasks done in one day. Eric and team did a great job.
Justina Richards - Kennesaw, GA 30144
Response from Chen Plumbing:

Justina, thank you for the great review. We’re glad Eric and the team could take care of everything in one visit for you.

Review
Replaced Cleanout
Katherine Dillard - Decatur, GA 30032
Response from Chen Plumbing:

We appreciate your review, Katherine, and are pleased we could assist.

Review
Very satisfied with the installation of the new water heater .Chris was very polite. He went over what would needed to be done and then provided an estimate. Once approved he went to work quickly and in a short time the new water heater was up and runnig. Very neat installation.
Rich C - Cumming, GA 30040
Response from Chen Plumbing:

Rich, we’re glad to hear you’re satisfied with the new water heater installation. We appreciate it.

Review
Kevin Jordan - Roswell, GA 30075
Response from Chen Plumbing:

We appreciate your comments, Kevin, and are pleased you had a positive experience with us.

Review
Eric was great! He was super quick to assess what needed to be done and was able to do everything the same day!
Joshua Baldwin - Mableton, GA 30126
Response from Chen Plumbing:

Joshua, thank you for sharing this. We’re glad Eric was able to take care of everything quickly for you.

Areas We Serve