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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Norcross, GA, Decatur, GA, Duluth, GA and Lilburn, GA.

Job Locations and Reviews

Customer was looking for quotes on PRV and water heater after reviewing work gave customer several options. Customer agreed to price and we will return tomorrow to perform work.
Customer was looking for quotes on PRV and water heater after reviewing work gave customer several options. Customer agreed to price and we will return tomorrow to perform work.
Cody C.
Cody C. Checked in
Customer was looking for quotes on PRV and water heater after reviewing work gave customer several options. Customer agreed to price and we will return tomorrow to perform work.
Duluth, GA 30097
Review
Excellent and Timely Service
Nathan - Decatur, GA 30030
Review
Randy Lu - Atlanta, GA 30308
Response from Chen Plumbing:

Randy, thank you for the feedback. We’re grateful for the chance to help out and glad everything went well.

Review
John Kennedy - Norcross, GA 30092
Response from Chen Plumbing:

Thank you so much for your review John! We’re glad to know you had a good experience with us, and we look forward to being here whenever you need us again.

Review
Cody and the Chen team did excellent work. This was the second time he was here. He shows fantastic knowledge of his craft, great professionalism, and a can do work ethic. The Chen team as a whole was extremely responsive and got us service for our septic line repair quickly.
Ronny Eichler - Decatur, GA 30032
Response from Chen Plumbing:

Ronny, thank you for trusting us again. Cody will be proud to hear this—he takes a lot of pride in his craft, professionalism, and that can-do approach. I’m glad our team moved quickly on the septic line repair and got you taken care of.

Review
Simon and Chen plumbing always do a fantastic job. They have done multiple plumbing jobs for my business, personal home and even my mothers home and always provide fantastic service. You know if I let them go to my moms house then its a company you can trust. Thank you Chen Plumbing!!!
Lcuevas77 1xx - Norcross, GA 30093
Review
Really great experience start to finish. Great communication, answered questions and proactively solved issues. 100% recommended
Steve Novotny - Atlanta, GA 30328
Review
Cody was fantastic; he was knowledgeable, helpful, and thorough. He guided us through the entire process of getting our new water heater installed, answered all of our questions, and even walked us through the setup after installation. Truly 10/10 service!
Michaela Moore - Decatur, GA 30033
Response from Chen Plumbing:

Michaela, thank you for your thoughtful words. We’re so glad Cody made the installation process smooth and took the time to answer all your questions. It means a lot knowing you felt supported through the whole process. We’re always here if you need anything down the road.

Review
Brylen was efficient, communicative, patient, and willing to discuss the options.
Jihui Jin - Norcross, GA 30092
Response from Chen Plumbing:

Jihui, thank you for taking the time to share this. We’re glad Brylen was patient, communicative, and made the process clear. We’ll be ready to help whenever you need us again.

Review
Excellent service. Professional and neat.
elizabeth collins - Atlanta, GA 30317
Response from Chen Plumbing:

Elizabeth, thank you for your feedback. We’re glad you had a professional experience and that everything was left neat and in order. We appreciate you choosing us!

Review
Scott Atchison - Atlanta, GA 30317
Response from Chen Plumbing:

Scott, thank you for your review. We’re glad you had a good experience and appreciate you choosing Chen Plumbing.

Review
Eric Valdez was a very knowledgeable and good technician. I really appreciate his patience and explaining everything clearly to me. Didn't try to upsell, just told me the truth about the services described. His personality is great and he listens very well to understand what the issues are and how to fix the problem.
Jennifer Butz - Norcross, GA 30093
Response from Chen Plumbing:

Jennifer, thank you for taking the time to leave this review. We’re so glad Eric provided straightforward, patient, and knowledgeable service. It’s great to hear he explained everything clearly and made the process easy. We appreciate your trust and are always here if you need us again.

Review
Chen plumbing did a great job replacing an old outside pipe that was blocked by roots. I highly recommend them. Their service was quick and they left everything clean and in order.
Stephanie Bogle - Atlanta, GA 30340
Response from Chen Plumbing:

Stephanie, thank you for recommending us. We’re glad the team was able to get the job done quickly and leave everything tidy. We appreciate you choosing us!

Review
Jason Finney - Norcross, GA 30071
Response from Chen Plumbing:

Jason, thank you for taking the time to leave a review. Glad our team took good care of you—if anything else comes up, we’re here to help.

Review
Excellent work and professional employees every time.
Shaun St Onge - Atlanta, GA 30338
Response from Chen Plumbing:

Shaun, thank you for the vote of confidence. Consistent, professional work is what we aim for every visit, and I’m glad that’s been your experience.

Review
asif jiwani - Lilburn, GA 30047
Response from Chen Plumbing:

Asif, thank you for taking the time to leave a review. We’re glad you had a positive experience with our team and we appreciate your trust in Chen Plumbing.

Review
Lauren Jones - Atlanta, GA 30318
Response from Chen Plumbing:

Lauren, thank you for your review. We’re happy to hear you had a good experience with our team and we appreciate you choosing Chen Plumbing.

Areas We Serve