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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Tucker, GA, Acworth, GA, Alpharetta, GA and Dacula, GA.

Job Locations and Reviews

Kitchen sink backed up upon arrival. Customer stated they noticed this morning the kitchen sink wasn’t draining properly. Informed customer we could attempt to clear the blockage using our cable. Gave customer estimate, customer approved estimate. Ran cable out 25 feet and cleared the blockage. Filled up both sides of the sink multiple times and it was no longer backing up. Informed customer the way the drain is currently done does not allow the sink to drain when both sides are filled up due to there being no vent. Left customer with estimate to rework the drain properly. Sink is draining properly and no leaks at departure
Kitchen sink backed up upon arrival. Customer stated they noticed this morning the kitchen sink wasn’t draining properly. Informed customer we could attempt to clear the blockage using our cable. Gave customer estimate, customer approved estimate. Ran cable out 25 feet and cleared the blockage. Filled up both sides of the sink multiple times and it was no longer backing up. Informed customer the way the drain is currently done does not allow the sink to drain when both sides are filled up due to there being no vent. Left customer with estimate to rework the drain properly. Sink is draining properly and no leaks at departure
Chase C.
Chase C. Checked in
Kitchen sink backed up upon arrival. Customer stated they noticed this morning the kitchen sink wasn’t draining properly. Informed customer we could attempt to clear the blockage using our cable. Gave customer estimate, customer approved estimate. Ran cable out 25 feet and cleared the blockage. Filled up both sides of the sink multiple times and it was no longer backing up. Informed customer the way the drain is currently done does not allow the sink to drain when both sides are filled up due to there being no vent. Left customer with estimate to rework the drain properly. Sink is draining properly and no leaks at departure
Atlanta, GA 30345
Review
Shane is super knowledgeable and transparent. Not pushing any additional services and explaining in detail the issues. Will hire them every time .
Jose - Atlanta, GA 30316
Review
Christian and Cody A did a great job.
Andy Kim - Kennesaw, GA 30144
Response from Chen Plumbing:

Andy, thank you for sharing this! We’re glad Christian and Cody A took good care of you and got the job done right.

Review
Highly recommend. The water line coming into my home was leaking. They came out the next day after my call and repaired. They quoted the cost after determining the issue and price was fair. Dawson was the lead guy and he was easy to deal with and professional.
Frank Graffagnino - Dacula, GA 30019
Response from Chen Plumbing:

Frank, thank you for taking the time to share this. We’re glad Dawson and the team were able to take care of your water line quickly and professionally. It means a lot knowing you found the process fair and straightforward. We appreciate your recommendation!

Review
Awesome!
Latasha Williams - Lawrenceville, GA 30044
Response from Chen Plumbing:

Thank you Latasha, we appreciate it!

Review
Great customer service
Brian Hair - Winder, GA 30680
Response from Chen Plumbing:

Brian, thank you! We’re glad the service met your expectations and appreciate you calling on Chen Plumbing.

Review
jagdish shetty - Alpharetta, GA 30005
Response from Chen Plumbing:

Thank you for your review Jagdish! We appreciate it.

Review
Matthew with Chen Plumbing is super detailed and does great work. He is considerate and generous with his knowledge and time.
Cristina Zakis - Lilburn, GA 30047
Response from Chen Plumbing:

Cristina, we really appreciate you taking the time to highlight Matthew’s work. He’s dedicated to providing detailed, quality service, and it’s great to know that came through during your visit.

Review
Called Chen plumbing to detect a leak in our home - they responded and were at my door within 15 minutes. Simon was great to work with, he was honest and made me relax about the visit. All repaired quick and was on his way. I will be calling again for future repairs.
iDavid Ybarra - Atlanta, GA 30342
Response from Chen Plumbing:

Thank you for sharing this! We’re glad Simon was able to ease your worries, take care of the leak quickly, and leave you feeling confident about the repair. We appreciate your trust and look forward to helping with any future plumbing needs.

Review
They were quick, polit , and professional. I needed a new toilet fast and they arrived 30 min.s after I had called . They really saved the day !
jeani barnes - Atlanta, GA 30340
Response from Chen Plumbing:

Jeani, we’re so glad we could be there when you needed us most! Getting your toilet replaced quickly was a priority, and it’s great to hear our team delivered. Thank you for trusting Chen Plumbing.

Review
Seth BRUCE did a great job
Reeder Glass - Atlanta, GA 30329
Response from Chen Plumbing:

Reeder, thank you for sharing this. We’re glad Eric could step in on short notice and handle everything professionally. It means a lot that you’re choosing Chen Plumbing moving forward.

Review
Very professional and courteous
john m jackson - Acworth, GA 30102
Response from Chen Plumbing:

John, thank you. We’re glad our team came across as professional and courteous, and we appreciate you calling on Chen Plumbing.

Review
Eric was my technician, and he was very efficient. He also did the work in the amount of time he said it would take. That was important to me because I had to be to work. Would definitely recommend and I don't normally do reviews
Sherry james - Norcross, GA 30093
Response from Chen Plumbing:

Sherry, thank you for taking the time to share this—especially since you don’t usually write reviews. We’re glad Eric kept things efficient and on schedule so you could get to work without stress. We truly appreciate your recommendation.

Review
Great people and work. Christian did a professional job
William Keppel - Tucker, GA 30084
Response from Chen Plumbing:

William, thank you. We’re glad to hear Christian took great care of you and that you were happy with the work. We appreciate you choosing Chen Plumbing.

Review
Sherry Adams - Tucker, GA 30084
Response from Chen Plumbing:

Sherry, thank you so much. We’re glad everything went smoothly and that you were happy with the service. It means a lot that you chose Chen Plumbing.

Review
Anthony listened to the situation and made recommendations to prevent us from repeating steps we had already taken. He was knowledgeable and concerned about transparency and understanding. Excellent service!
Jaime Robtison - Atlanta, GA 30312
Response from Chen Plumbing:

Jaime, thank you. We’re glad you had a good experience with our team and appreciate you calling on Chen Plumbing.

Review
lonnie wonnum - Decatur, GA 30034
Response from Chen Plumbing:

Thank you, Lonnie, we truly appreciate your support!

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