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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Norcross, GA, Tucker, GA, Alpharetta, GA and Duluth, GA.

Job Locations and Reviews

Customer would like to go pick out kitchen faucet will return tomorrow to install
Customer would like to go pick out kitchen faucet will return tomorrow to install
Braulio B.
Braulio B. Checked in
Customer would like to go pick out kitchen faucet will return tomorrow to install
Tucker, GA 30084
Review
Would call agian for other stuff
Blake - Atlanta, GA 30350
Review
Rick May - Roswell, GA 30076
Response from Chen Plumbing:

Thank you, Rick, we really appreciate your review!

Review
impeccable service
kay white - Atlanta, GA 30305
Response from Chen Plumbing:

Thank you, Kay, for your kind words about our impeccable service; it means a lot to us!

Review
Good service; and Cody is fun to work with.
Donatien Cicura - Atlanta, GA 30354
Response from Chen Plumbing:

Thank you, Donatien, for the fantastic 5-star rating! We truly appreciate your support.

Review
Saif Al Majidi - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for your review Saif. We appreciate it!

Review
Chen Plumbing and Travis, the technician who worked with me, were both incredibly professional and efficient. Scheduling was simple, and they arrived right on schedule. I'll definitely be calling them again with any future plumbing issues!
Jodi Henley - Atlanta, GA 30350
Response from Chen Plumbing:

Thank you so much Jodi! We're glad to hear everything went smoothly—from scheduling to the service itself. Travis will be happy to know his work left a great impression. Don’t hesitate to reach out next time you need us—we’ll be ready to help!

Review
I called three plumbers and the young lady who answered the phone for Chen plumbing was the only one that was not rude. She was pleasant and professional. It is the reason why I chose Chen plumbing.Travis was great. Very friendly and Professional. Answered all my questions. Got the job done quickly and cleaned up after himself. Obviously, the employees enjoy working for the company. Chen plumbing is my new plumber. AJ
Qmen1570 - Norcross, GA 30092
Response from Chen Plumbing:

AJ, thank you for such a thoughtful review. We’re really glad our team made a strong first impression—from the first phone call to the completed job. We'll be sure to pass your kind words along to both Travis and our office staff. It means a lot to hear that you’ve chosen Chen Plumbing as your go-to—we look forward to taking care of you anytime you need us!

Review
Professional and got the job done and a reasonable price.
Patrick - Stone Mountain, GA 30087
Response from Chen Plumbing:

Hey Patrick, thanks for the great feedback! We’re glad you felt the job was handled professionally and priced fairly. Don’t hesitate to reach out if you need anything in the future!

Review
Travis was great. Gave great guidance, walked me through the process, talked about pros and cons of the installation, then completed everything in short order. Added bonushe installed a new shower head that I was going to take care of. Well done, and well use Chen again in the future.
Paul Strouts - Alpharetta, GA 30022
Response from Chen Plumbing:

Hey Paul, really appreciate you taking the time to share this. Travis always aims to make things clear and straightforward, and we're glad he was able to knock it all out—including the shower head. We'll be here whenever you need us next.

Review
Christian did a great job at my 75 year old home. Great communication and very thorough. Chen does a fantastic job at organization and communication. Key to being a successful organization and maintaining great employees. CHEN plumbing has been to my house 3 times in the last two weeks for some major projects. All of the projects were completed and I am very happy with the workmanship, communication and care that was delivered. I wouldnt go anywhere else. Great team and great company!
Jeff Brabaw - Atlanta, GA 30324
Response from Chen Plumbing:

Thank you for sharing this! We’re happy to hear Christian took such great care of your home. We work hard to stay organized and keep communication clear, so it means a lot to know that stood out. We truly appreciate your trust in Chen Plumbing!

Review
My experience with Chen Plumbing was awesome. They are incredibly professional - from their communication to their quality of work. I would always recommend them, and wont hesitate to utilize their services again if needed.
Kevin Ksionzyk - Norcross, GA 30092
Response from Chen Plumbing:

Thank you for the kind words Kevin! We’re glad to hear your experience with our team was a great one. We appreciate your recommendation and are here whenever you need us again!

Review
This was the initial review of the plumbing issues I am having. Will be back out to complete them.
Jeffrey Brabaw - Atlanta, GA 30324
Response from Chen Plumbing:

Thank you Jeffrey, we are always here to help!

Review
As we told Braulio and David, the two skilled plumbers who rescued us from what could have been a very awful sewer pipe-backup situation, "You two have made us customers for life." Our entire experience with Chen Plumbing was beyond excellent from start to finish. From the moment we had our issue--they were at our house within an hour of our first call on the Thursday before the 4th of July weekend (!!!)--until they finished the spotless cleanup of our new sewer line (which they both installed, meaning we had the consistency and reassurance of working with the same people throughout the experience), Braulio and David worked tirelessly to fix our problem, answer our questions, and have us as good as new (and probably better off than the original setup) as quickly as possible. The whole team was great--communication via text and phone was quick, frequent, and very customer-focused--and the pricing was fair and never deviated form the initial quote, even though they had to deal with a few hiccups as they worked around our 1958 plumbing. I could go on and on, but suffice it to say that you will not go wrong if you call Chen Plumbing for anything related to your home system. We are very grateful for everyone on their team!
Max Jones - Atlanta, GA 30345
Response from Chen Plumbing:

Wow—thank you for such a heartfelt and detailed review Max. Braulio and David will be thrilled to hear your kind words; they truly care about doing right by every customer, and it shows. We’re so glad we could be there quickly, especially heading into a holiday weekend, and that you felt supported and informed every step of the way. Working on older plumbing always brings surprises, but we’re proud the team kept everything on track without compromising quality or transparency. We're honored to have earned your trust—and your future business. Thank you again for choosing Chen Plumbing!

Review
Matthew and Chen plumbing were great. Had quick availability, kept me informed along the way for my appointment progress and the work was done same day. Great service and transparency
Karen Walsh - Marietta, GA 30067
Response from Chen Plumbing:

Thank you for the great feedback! We're glad Matthew and the team could get you taken care of quickly and keep everything clear along the way.

Review
Jim Nicola - Duluth, GA 30096
Response from Chen Plumbing:

We appreciate your review Jim! We are here when you need us again.

Review
Philip DeRosa - Dunwoody, GA 30338
Response from Chen Plumbing:

Thank you so much for your review Philip!