Service Areas

I was referred to Tim Chen Plumbing early this year by neighbors and received great service, so when I had a minor basement flood this month, I called them again. This time Tim himself and another fellow came out on the same day. Tim quickly diagnosed the problem and the repair was completed in less than an hour. I felt the cost was fair, the staff was friendly and helpful, and I was very happy with the whole experience. Would highly recommend Tim Chen Plumbing.

Great job by Chen Plumbing.

They are very efficient and professional. We will use them again when needed!!

Cody Butts and his assistant did an amazing job repairing our shower handle. Everything went smoothly and quickly, he knew exactly what to do. Thank you!!

I cannot say enough about Braulio Cobarruvias and his partner!! My disabled elderly mother had significant plumbing work done on the outside of her home 3 years ago and Braulio performed a camera service and found a tear or belly in the pvc pipes. I was devastated because my mother is also on a fixed income and I was laid off recently. The professional service and the empathy was unmatched!!! We were treated kindly and they took time to explain everything they were doing, what they found, a quick Look at the inside of the house to measure the overall psi. They have 5 stars for a reason!!! Again, I cannot say enough about Braulio's customer service. I rarely write reviews but they more than deserve 5+++ stars for their expertise and more importantly to me & my mother... their heart. We have all gone through different things lately and it feels awesome to not feel taken advantage of. It feels great to know that if the original plumber doesn't make the necessary repairs I have 2 great professional licensed plumbers that won't disappoint.

Cody did an excellent job of installing our new hot water heater. He knew what he was doing, explained everything well and was good to work with.

Dawson and his assistant did an excellent job managing my kitchen sink issue. I have an old home with numerous issues and they navigated each new pitfall and busted fitting as they went. They were thorough running the water for a long time and rechecking the crawlspace over and over to make sure there were no more leaks or issues. I'm extremely happy with their service, they didn't rush and truly made it feel like they cared to fix ALL the issues and not "bandaid" anything to rush to the next job. THANK YOU!

These guys are so much better than the thieves at Keep Smiling / Gwinnett plumbing. They quoted me $3000 to replace existing home depot everbilt sewage ejector pump while these guys did the same thing same product and everything for $1500. Dawson really helped and took time and effort to make me understand why the everbilt with tethered float switch was a bad design and even after offsetting the plumbing to give it more room the float switch would probably still fail or get stuck against the basin wall. Dawson installed a Zoeller M264 sewage pump which has a vertical float switch and doesnt need enough room to lift up as tank fills in. Overall, I recommend these guys for any plumbing needs.

Top notch customer experience.

Polite, easy to deal with, extremely responsive, didnt charge me for anything I didnt need. I would recommend to anyone

Had an emergency and Tim Chen got it addressed right away. Turned into a much bigger job and they got it done. Pricing was very reasonable too.