About Us Get a quote Request Service Call Now

Service Areas

Book Now

Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Tucker, GA, Norcross, GA, Chamblee, GA and Doraville, GA.

Job Locations and Reviews

Customer wanted 4 piece faucet installed Tim recently looked at. After price approval began work by removing faucet. After installing new, checked for leaks and proper function.
Customer wanted 4 piece faucet installed Tim recently looked at. After price approval began work by removing faucet. After installing new, checked for leaks and proper function.
Tim T.
Tim T. Checked in
Customer wanted 4 piece faucet installed Tim recently looked at. After price approval began work by removing faucet. After installing new, checked for leaks and proper function.
Tucker, GA 30084
Review
Shane was great. Very professional and clearly explained everything.
Mike - Roswell, GA 30075
Review
Mr. Braulio was completely professional and transparent about fixing the outside water spigot. He also evaluated and tested the water heater and offered suggestions on improvements. We are very pleased with his work.
Dora Guadalupe Castillo - Atlanta, GA 30329
Response from Chen Plumbing:

Hey Dora, thank you for the feedback. Glad Braulio was able to help with both the spigot and the water heater. We’re pleased to hear you’re happy with the work, and we’re here if anything else comes up.

Review
Excellent service!! Can't recommend these guys highly enough!
Cyndi Carpentieri - Atlanta, GA 30316
Response from Chen Plumbing:

Hey Cyndi, thank you! We really appreciate the recommendation and are glad we could help. Always happy to be of service.

Review
Chen plumbing and Cody specifically did a great job trouble shooting and then fixing my issues. Any time they are needed they come through!
Chuck Schwartz - Stone Mountain, GA 30087
Response from Chen Plumbing:

Hey Chuck, thank you for the review! Glad Cody and the team were able to get everything sorted out for you. We appreciate your continued trust and are always here when you need us.

Review
Braulio and David are soooo conscientious, they are honest, explain things clearly.And Tim Chen is also sooo honest. He doesnt sell anything that the customer doesnt need. I highly recommend Chen plumbing
Cathy Chrismer - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you for the review Cathy. We’re glad Braulio, David, and Tim were able to help. We really appreciate the recommendation and your trust in us.

Review
Travis was excellent. Gave me all my options and did a great job.
Sue Lawrence - Tucker, GA 30084
Response from Chen Plumbing:

Hey Sue, thank you for the review. Glad to hear Travis took good care of you. We appreciate your business and are here if you need us again.

Review
Charmaine Moore - Atlanta, GA 30319
Response from Chen Plumbing:

We really appreciate your support. Always happy to be of service.

Review
Excellent Service.
Richard Marlar - Tucker, GA 30084
Response from Chen Plumbing:

Thanks so much Richard— we’re grateful for the opportunity to help and are here anytime.

Review
Great company! Came quickly and provided courteous and efficient service! Good people!
brian rosen - Doraville, GA 30340
Response from Chen Plumbing:

Thank you Brian! We’re glad we could get to you quickly and provide the service you needed. We are ready to help when you need us again. Thankyou.

Review
Mr. Butts is the best plumber I have ever rated.
Carol MacIntyre - Norcross, GA 30092
Response from Chen Plumbing:

Hey Carol, thank you for the high praise! We're proud to have Mr. Butts on the team and glad he left such a strong impression. We'll be sure to pass this along!

Review
Nadia Almeida - Norcross, GA 30071
Response from Chen Plumbing:

Thank you so much Nadia! We appreciate it.

Review
They were wonderful and was able to complete they job! On time and very polite.
Jeanna Bierenfeld - Atlanta, GA 30360
Response from Chen Plumbing:

Really appreciate you sharing this Jeanna! Let us know if you ever need us again. Thank you.

Review
Anthony was very thorough and explained everything. He even had to do a 'surprise" repair I have been very pleased with all the plumbers I have used from Chen
Nancy Courtney - Dunwoody, GA 30338
Response from Chen Plumbing:

Thank you Nancy! We're really glad it was a great experience. We look forward to helping you again anytime!

Review
Polite, friendly took care of my plumbing issue
Cliff Bennett III - Atlanta, GA 30312
Response from Chen Plumbing:

Hey Cliff, we are glad to hear everything was handled smoothly. We appreciate you choosing us!

Review
Techs were professional and did a great job.
Bruce Johnson - Atlanta, GA 30324
Response from Chen Plumbing:

Hey Bruce, we’re glad to hear our techs took good care of you and got the job done right. Let us know if you ever need anything else!

Review
Great experience having a whole-house water filter and water heater installed. I highly recommend.
Matthew Reeves - Chamblee, GA 30341
Response from Chen Plumbing:

Hey Matthew, we really appreciate you taking the time to leave this review! We’re glad we could help make it a smooth process and we appreciate your recommendation!

Areas We Serve