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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Norcross, GA, Tucker, GA, Alpharetta, GA and Avondale Estates, GA.

Job Locations and Reviews

Replaced section of gas line for a wood burning fireplace and added a shut off valve
Replaced section of gas line for a wood burning fireplace and added a shut off valve
Daryl S.
Daryl S. Checked in
Replaced section of gas line for a wood burning fireplace and added a shut off valve
Atlanta, GA 30345
Review
I really appreciated Alex answering all of my questions and explaining how certain components operate.
Jim - Atlanta, GA 30327
Review
So informative. Makes observation then gives assessment before doing work. And then makes sure you understand to the fullest before starting work.
Audrey Rutherford - Avondale Estates, GA 30002
Response from Chen Plumbing:

Hey Audrey, thank you for your kind feedback! It’s always our goal to approach work thoughtfully and ensure clarity every step of the way. We are so glad to had a positive experience with us and look forward to working with you again!

Review
Thorough, polite, friendly, and very professional!
Mark Nuhfer - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Mark, for your kind words; we appreciate your feedback and are glad you had a positive experience!

Review
I had a minor drip at least I thought it was minor.. Chen Plumbing explained to me exactly what I was going to face if I didnt act fast. My hot water heater wasnt going bad it was BAD.. It had build up a lot of corrosion and it had other issues.. My pipes were also questionable. If I waited a couple of weeks longer. I would be facing a huge problem.. My pipes were in jeopardy of bursting.. We all know the problems of pipes bursting. Should I say more..Chen Plumbing is a professional and outstanding company.. I would recommend this company and his staff highly..You want be disappointed.. I wasnt..
Lyla Dixon - Stonecrest, GA 30038
Response from Chen Plumbing:

Thank you, Lyla, for the 5-star rating; we appreciate your feedback and support!

Review
Excellent work. He found many issues i didn't know i had that he and partner Jason are working through with me. Highly reccomend
Heidi Pollyea - Clarkston, GA 30021
Response from Chen Plumbing:

Thank you, Heidi! We're glad to hear you found value in the work and that our team is supporting you through the process. Your recommendation means a lot to us!

Review
Marcos was amazing. I have dealt with dozens of plumbers and he was a true professional. He figured out a problem that had stymied other plumbers quickly and efficiently. Highly recommended.
Ben Roerig - Snellville, GA 30078
Response from Chen Plumbing:

Thank you, Ben! We're glad to hear Marcos made such a positive impression and resolved your plumbing issue efficiently. We are here if you need us again!

Review
Cody with Chen Plumbing replaced our aging hot water heater. Work was done in a timely and efficient manner. The whole process went really well.
Ronald Berg - Norcross, GA 30092
Response from Chen Plumbing:

Thank you, Ronald, for your kind words about Cody's communication and the professionalism of our work. We are here if you need us!

Review
Dawson was great. He thoroughly explained what the problem was and how he planned to fix it. Our house is older so repairs arent always easy or straightforward but Dawson was able to make the needed repairs with minimal impact. Another great experience with Chen Plumbing. We hope we wont need a plumber again anytime soon but, if we do, we will call Chen Plumbing.
Barbara - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Barbara, for your wonderful feedback about Juan and your experience with Chen Plumbing; we're glad to hear that he provided excellent service and handled the challenges effectively. We appreciate your recommendation and look forward to assisting you with any future plumbing needs!

Review
We had water leaking from our front yard after a freeze. We expected a big price tag and lot of digging in the yard (maybe after it thawed a few days later). We were very pleased that Juan opted to do a full investigation of our pipes as they entered and exited the house and meter. He found an old unused irrigation line and checked that without any digging! The problem was solved in an hour, he capped it to prevent further issues, and the cost was a fifth of what we feared. We were very grateful and impressed by his professionalism. The company themselves were responsive, understood the urgency, and were easy to schedule with. They even sent a picture of the technician coming out so we felt secure when he arrived.
Tambryn Freund - Dunwoody, GA 30338
Response from Chen Plumbing:

Hey Tambryn, thank you so much for sharing your experience! We’re thrilled to hear that Juan’s thorough approach and professionalism made such a positive impression. It’s always our goal to find the best and most efficient solution for our customers, and it’s great to know he was able to resolve the issue so quickly and cost-effectively for you. We’re also glad you found the scheduling process smooth and felt secure with the technician notification—we know how important peace of mind is during situations like this. Your kind words mean the world to us, and we’re grateful to have been able to assist you. If you ever need anything in the future, don’t hesitate to reach out. Stay warm and take care!

Review
Chen Plumbing offers excellent service. They came out in the middle of a storm to fix a broken pipe and they were on scene within an hour which makes them a 5 star company in my opinion.
Lionel Fonville - Grayson, GA 30017
Response from Chen Plumbing:

Thank you so much for your thoughtful review! We’re truly glad we could help you out, especially during such challenging weather. Stay safe and take care! 🌟

Review
Shawn Ye - Norcross, GA 30093
Response from Chen Plumbing:

Thank you so much for your review Shawn! We are so glad you were happy with our services.

Review
I have been a customer for decades! Tim Chen never disappoints and Cody is the best!
Carol Ramirez - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Carol! We appreciate your feedback!

Review
Outstanding service, professional, and friendly
John - Alpharetta, GA 30009
Response from Chen Plumbing:

Thank you, John, for your kind words about our service; we appreciate your recognition of our team's professionalism and friendliness.

Review
bonnie - Decatur, GA 30033
Response from Chen Plumbing:

Thank you so much, Bonnie, for your 5-star rating! We appreciate your feedback!

Review
David Chu - Marietta, GA 30068
Response from Chen Plumbing:

Thank you for leaving us a 5-star review David! We appreciate the opportunity to work with you!

Review
Professional and knowledgeable! Diagnosed and replaced a failing PRV in less than an hour. I will call Hunter and Chen Plumbing for future Plumbing needs.
Mary Howell - Atlanta, GA 30306
Response from Chen Plumbing:

Thank you for sharing your experience! We're glad we could get the job done efficiently for you. We appreciate your trust in Hunter and Chen Plumbing and look forward to helping you with any future plumbing needs.