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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 4.9 out of 5.

Recent work covers Atlanta, GA, Tucker, GA, Decatur, GA, Avondale Estates, GA and Chamblee, GA.

Job Locations and Reviews

Today we replaced two chrome divider tub spout , fixed a none working divider for basement bathroom tub , replace disposal with 3/4 hp insinkerator disposal, replaced kitchen and small sink faucets with customer supplied, we also installed new hot and cold hot water dispenser in chrome .
Discussed and signed membership with customer, left booklet with customer.
Today we replaced two chrome divider tub spout , fixed a none working divider for basement bathroom tub , replace disposal with 3/4 hp insinkerator disposal, replaced kitchen and small sink faucets with customer supplied, we also installed new hot and cold hot water dispenser in chrome .
Discussed and signed membership with customer, left booklet with customer.
Tim T.
Tim T. Checked in
Today we replaced two chrome divider tub spout , fixed a none working divider for basement bathroom tub , replace disposal with 3/4 hp insinkerator disposal, replaced kitchen and small sink faucets with customer supplied, we also installed new hot and cold hot water dispenser in chrome . Discussed and signed membership with customer, left booklet with customer.
Atlanta, GA 30306
Review
Logan was quick to respond, solved what he could and then gave knowledgeable advice on my options as I might be dealing with a slab leak.
Rory - Cumming, GA 30028
Review
Quick and through service. They came out on Christmas Eve!!
John Gillett - Chamblee, GA 30341
Response from Chen Plumbing:

Thank you for your feedback! We’re always happy to help!

Review
Anne McNair - Tucker, GA 30084
Response from Chen Plumbing:

Thank you Anne! We appreciate it.

Review
Lauren Dornfeld - Atlanta, GA 30318
Response from Chen Plumbing:

Thank you for your review Lauren! We appreciate it!

Review
Marcos was perfect. Best experience I've had with any repair person. Please send him back next time when I need a plumber. Super nice guy.
Ron Higgins - Lawrenceville, GA 30043
Response from Chen Plumbing:

Thank you for your wonderful review! We’re thrilled to hear Marcos provided such an exceptional experience. He truly is a great asset to our team. Feel free to request Marcos next time you need us—we’ll make sure he’s there to help!

Review
Hunter and the Chen Plumbing team was quick and efficient. Easy scheduling and great communication from start to finish. No more leaks! Thanks Chen Plumbing for quickly sorting out my leak before the holidays.
Kieulai Tran - Stone Mountain, GA 30083
Response from Chen Plumbing:

Thank you for your review! We're glad Hunter and the team could resolve the issue so quickly and efficiently, especially before the holidays. It’s great to know the scheduling and communication worked smoothly for you. No more leaks—mission accomplished!

Review
Simeon was clear and thoughtful in providing next steps for us to consider. The issue isn't resolved yet but I appreciate him taking the time to explain the complexity.
Adrienne Baker - Atlanta, GA 30324
Response from Chen Plumbing:

Thank you for sharing your feedback! We’re glad Eric and Kenneth were clear and helpful. We’ll let them know how much you appreciated their work, and we’re here whenever you need us again.

Review
shonda french - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you for the review Shonda!

Review
Matthew was diligent in resolving my plumbing issue. I appreciate his excellent service.
Peggy Dagley - Avondale Estates, GA 30002
Response from Chen Plumbing:

Thank you for your review Peggy. We appreciate it! 😀

Review
Dawson Foster and Josh (last name unknown, a second plumber) were wonderful! Very friendly, polite, hung plastic to keep any debris contained in the work area and worked diligently to get the job done in a timely manner. The work requested was extensive as our kitchen was being relocated in a different room. Additionally, our plumbing was cast iron piping in good condition in the vertical runs, but showing age in the horizontal runs. Dawson replaced the horizontal cast iron with PVC, including P-traps, branching, as well as stubbing pipes through the ceiling into 2nd floor bathrooms. He cut and connected the previous copper piping for the sink and dishwasher in the "old" kitchen, moving them to their new location using brand new copper piping and stainless valves. The dishwasher pipe was moved to the same cabinet location & stubbed out of the floor next to the new sink pipes so both can be connected inside the cabinetry. Additionally, Josh removed the cast iron in the upstairs bathrooms and connected the new PVC piping, which required removing both toilets and reseating them upon completion, as well as replacing the pipes to both sinks. A small replacement was required in the tub. Josh also reworked the pipes in the basement with new copper and PVC as needed. The work we needed was extensive and required 1 1/2 days. We were impressed by how clean Josh and Dawson kept the work sites throughout their time here and by how professional/knowledgable they were about what was needed to get the job completed. Additionally, they left all work areas neat and orderly with all tools placed out of the way over night. Except for the new pipes left, we'd never have known they were here. Extremely satisfied and would 100% recommend Chen Plumbing, Dawson & Josh, for having everything that we value when hiring out a service: excellent work completed in a professional manner by truly good people.
Rachel Norton - Tucker, GA 30084
Response from Chen Plumbing:

Hey Rachel, thank you so much for sharing your experience with Chen Plumbing and for taking the time to recognize Dawson Foster and Josh’s hard work and professionalism. It’s wonderful to hear how thorough and meticulous they were, from keeping the workspace clean and organized to delivering exceptional results on such an extensive project. Relocating a kitchen and replacing aged cast iron piping is no small task, but it sounds like Dawson and Josh handled it with great care and expertise. We’re glad to know that their polite demeanor, attention to detail, and technical knowledge made the process smooth and left you completely satisfied. Your glowing review reflects their dedication to quality workmanship and customer satisfaction, and it means a lot to us to have earned your trust. Thank you again for recommending Chen Plumbing—we truly value your feedback and look forward to serving you again if the need arises!

Review
Brian Weis - Norcross, GA 30071
Response from Chen Plumbing:

Thank you for your review Brian. We appreciate it!

Review
Lindsey Parker Winslett - Decatur, GA 30032
Response from Chen Plumbing:

Thank you so much for your review Lindsey!

Review
Matt just might be the nicest plumber I've ever dealt with. Very pleased with his job. thanks
Al Birdsall - Atlanta, GA 30328
Response from Chen Plumbing:

That's great to hear! We appreciate the opportunity to work with you!

Review
All around great service! Simply put, the Chen team did a great job helping me with a water heater issue. Definitely recommend.
Marco Rufolo-Roger - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for sharing your experience! It’s fantastic to know the team delivered great service and resolved your water heater issue. Your recommendation is truly appreciated!

Review
We've used Chen Plumbing before in our previous home with great experiences, so they were the first we called when we decided to upgrade our water heater. They were honest, hardworking, and really easy to work with. I was especially impressed with the ways they're training up younger "talent" to learn the trade!
Kara Crawford - Decatur, GA 30033
Response from Chen Plumbing:

Thanks so much for sticking with us over the years—we really appreciate it! Upgrading a water heater is a big decision, and we’re glad you trusted us to help.

Review
Todd Glaysher - Clarkston, GA 30021
Response from Chen Plumbing:

Thank you Todd!