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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Decatur, GA, College Park, GA, Doraville, GA and Dunwoody, GA.

Job Locations and Reviews

Today we found and fixed a irrigation pvc pipe that is cracked outside the home with new copper pipe and fittings
Today we found and fixed a irrigation pvc pipe that is cracked outside the home with new copper pipe and fittings
Tim T.
Tim T. Checked in
Today we found and fixed a irrigation pvc pipe that is cracked outside the home with new copper pipe and fittings
Atlanta, GA 30306
Review
Cody is engaging and an asset to the company. Quick, efficient and comfortably competent, good with customer interaction and company service options.
Denis - Atlanta, GA 30350
Review
Dawson did an excellent job troubleshooting and correcting a variety of issues related to our old cast iron pipes. He was also very professional and tidy!
Feagan Hoffer - Atlanta, GA 30329
Response from Chen Plumbing:

Thank you, Feagan, for your kind words about Dawson's excellent work and professionalism; we truly appreciate your feedback!

Review
Eric Turner from Chen plumbing is amazing. Problem solver, detail oriented, kind, and communicative. My highest recommendation.
Ryan Rowberry - Decatur, GA 30030
Response from Chen Plumbing:

Thank you, Ryan, for your wonderful feedback about Eric; we’re grateful for your highest recommendation and glad to hear about your positive experience!

Review
Exceptionally fast, friendly and efficient 🙂
Sunshine Fitts - Atlanta, GA 30307
Response from Chen Plumbing:

Thank you, Sunshine! We're so glad you had a fast and friendly experience, and we appreciate your kind words!

Review
Jennifer Copland - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Jennifer, for your wonderful 5-star rating; we truly appreciate your support!

Review
Accurate and timely work!
Esther Yang - Decatur, GA 30033
Response from Chen Plumbing:

Thank you, Esther, for your wonderful feedback; we're glad you found our work accurate and timely!

Review
Felicia Feaster - College Park, GA 30337
Response from Chen Plumbing:

Thank you, Felicia, for your 5-star rating; your support means a lot to us!

Review
Lori Rigg - Dunwoody, GA 30338
Response from Chen Plumbing:

Thank you, Lori, for your wonderful 5-star rating; we truly appreciate your support!

Review
Barry Berlin - Atlanta, GA 30306
Response from Chen Plumbing:

Thank you, Barry, for the 5-star rating; we appreciate your support and are glad to have you as a customer!

Review
I highly recommend Chen Plumbing! Hunter arrived quickly, and resolved the problem with my dishwasher quickly. Everyone I spoke to at Chen (from making the appointment, to scheduling the arrival and ultimately the tech visit) was super friendly and professional!
Deanna Halcrow - Atlanta, GA 30312
Response from Chen Plumbing:

Thank you, Deanna, for your fantastic review! We're glad to hear that Hunter was able to resolve your dishwasher issue promptly and that our team provided you with friendly and professional service. Your recommendation means a lot to us!

Review
Prompt, efficient, & very knowledgeable!
lorri honea - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, lorri! We're glad to hear you found our service prompt and knowledgeable, and we appreciate your kind words.

Review
Very professional and knowledgeable
Woody Scholz - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you, Woody, for your kind words about our professionalism and knowledge; we appreciate your support!

Review
Hunter did a wonderful job, replacing our old gas line. He was very informative of the process and what needed to be done. I highly recommend chen plumbing.
Hadley Van Buren - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Hadley! We appreciate your kind words about Hunter's work and your recommendation of Chen Plumbing.

Review
Juan was sent to our house to look at a leaking pipe. He returned the next day to repair it (not an emergency). He did a fantastic job explaining everything and the price was fair.
Tanya Mercurio - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Tanya, for your kind words about Juan's work; we're glad he could help you with the leaking pipe and provide clear explanations along with fair pricing.

Review
I went with Chen Plumbing after doing some online research for some major plumbing updates needed at my house. Their total estimates were competitive but Dawson explained everything coherently and with enough detail that I knew exactly what I was getting. They completed the work efficiently, cleanly, and with the utmost profession. Highly recommended - I will definitely use them in the future if I ever need to again.
G - Atlanta, GA 30307
Response from Chen Plumbing:

Thank you so much, G! We're glad to hear that Dawson provided clear explanations and that you were satisfied with the efficiency and professionalism of our work. We look forward to serving you again in the future!

Review
Juan from Chen Plumbing did a great job on replacing our main line. He was very knowledgeable, professional and easy to work with. He showed up on time and cleaned up his mess, including repairing the yard when he was done. He also thoroughly investigated and explained the issues and fixes to us ahead of time. Afterwards he again walked us through what was done, explaining and showing us the changes. He also noticed some issues with our irrigation system and was able to make some small fixes free of charge. This is the 2nd time weve called Chen Plumbing for a big issue on our house. Both times weve been very pleased with the professionalism, responsiveness and knowledge of the plumbers who worked with us. Would definitely recommend them and will call them again if needed in the future.
Katy Gadsby - Marietta, GA 30068
Response from Chen Plumbing:

Thank you, Katy! We truly appreciate your kind words about Juan and are glad to hear about your positive experiences with our team. Your recommendation means a lot to us, and we're here whenever you need assistance in the future.