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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Tucker, GA, Norcross, GA, Decatur, GA and Alpharetta, GA.

Job Locations and Reviews

Left quote for gas work
Left quote for gas work
Braulio B.
Braulio B. Checked in
Left quote for gas work
Atlanta, GA 30316
Review
Cody and Hector were amazing - they were professional, friendly, left our space cleaned up and went over all the install steps and what to expect Made sure we knew how to operate our new tankless heater we call Chen plumbing for all our plumbing needs
Audrey Cohen - Norcross, GA 30092
Review
Chen Plumbing was great! The came to address my plumbing emergency very quickly. Hunter was very professional, thorough, and personable. I would 100% hire them again and feel Hunter is a real asset to the company.
Arvin Singh - Decatur, GA 30033
Response from Chen Plumbing:

Thank you, Arvin! We're glad to hear that our team, especially Hunter, could help you quickly and professionally during your plumbing emergency. Your support means a lot to us!

Review
I had been used this company for few years. They had great customer service from A to Z. Professional, price friendly and knowledgeable technician Juan Diaz. I highly recommended you.
Lifen Hallo - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you, Lifen, for your kind words and for being a loyal customer; we're glad to hear that you appreciate our service and Juan's expertise!

Review
Great crew, worked fast and did a great job. Will be using them again. Thanks Tommy
tommy turpin - Norcross, GA 30071
Response from Chen Plumbing:

Thank you, tommy! We're glad to hear you had a great experience with our crew and we appreciate your support.

Review
Really appreciated Codys assistance with my plumbing issue. He was professional, timely, courteous, and efficient. Im also thankful for his thorough explanation of the hot water issue and education on cross over valves. Hopefully, I wont run into any plumbing issues in the near future, but will be sure to contact Chen Plumbing if I do!
Amanda - Atlanta, GA 30312
Response from Chen Plumbing:

Thank you, Amanda, for your kind words about Cody's assistance; we're glad he could help with your plumbing issue and provide valuable information. We look forward to assisting you again if needed!

Review
Job well done. Hunter showed up on short notice, assessed the problem and made the necessary repairs quickly.
John Paul Monferdini - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, John, for your kind words; we're glad Hunter could assist you promptly and get everything sorted out!

Review
Fantastic job and quick. Very professional.
trav carter - Atlanta, GA 30329
Response from Chen Plumbing:

Thank you, trav, for your kind words! We're glad to hear you had such a positive experience and we appreciate your recognition of our professionalism.

Review
Hunter was great. Came right on time, communicated very well and fixed our problem!
David Preston - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you, David! We're glad to hear Hunter provided timely and effective service. Your feedback is appreciated!

Review
He was cards on the table, honest about what might happen detailing upfront, Best case and worst case scenario Responsive time-wise and very kind!!
Liz Weiler - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Liz, for your kind words about the honesty and responsiveness you experienced; we truly appreciate your feedback!

Review
Matthew Craven from Chen Pluming did an outstanding job troubleshooting and repairing our basement drain pump. Professional, knowledgeable and friendly, he and Chen Plumbing deserve a solid five star rating! He is the best of the best and my "go to" plumber from now on!
Alan Landry - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you, Alan, for your fantastic review! We're glad to hear Matthew impressed you with his professionalism and expertise. We appreciate your feedback.

Review
Matthew was great!
Susan Messner - Atlanta, GA 30341
Response from Chen Plumbing:

Thank you, Susan, for your kind words about Matthew; we appreciate your support!

Review
Very timely response. Friendly plumber. Fair pricing.
DANA & MATT WALSH - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, DANA, for your kind words about our friendly plumber and fair pricing; we appreciate your feedback and are glad we could assist you promptly!

Review
Cody was very personable and did a great job
Jim Franklin - Lilburn, GA 30047
Response from Chen Plumbing:

Thank you, Jim! We're glad to hear that Cody made such a positive impression and did a great job. Your feedback means a lot to us!

Review
Cody was so wonderful! He was professional, courteous, thorough and quite skilled! Thank you Chen Plumbing! Amy L.
Amy Ludlow - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Amy, for your kind words about Cody and your experience with Chen Plumbing; we truly appreciate your feedback!

Review
Always courteous and professional
Richard Swift - Norcross, GA 30092
Response from Chen Plumbing:

Thank you, Richard, for your fantastic 5-star rating; we appreciate your support and look forward to serving you again!

Review
This is Jeff Bashuk at 2497 Tanglewood Road Decatur. Im happy with Matt, but the water pressure downstairs is too low and the kitchen sink is leaking. He put in a new disposal. My fault, I didnt check everything before he left.
Steven - Decatur, GA 30033
Response from Chen Plumbing:

Hey Jeff, thank you for recommending us. We will contact you asap to schedule another visit to take a look at those other issues. Thank you.

Areas We Serve