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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Tucker, GA, Atlanta, GA, Decatur, GA, Duluth, GA and Norcross, GA.

Job Locations and Reviews

Logan L.
Logan L. Checked in
Return to jet line. Line is flowing properly upon departure.
Atlanta, GA 30360
Review
Our technician, Shane, did a superior job installing our new hot water heater. We appreciated his attention to detail and professionalism. He even identified and repaired a leaky fitting on the gas line to our furnace we weren’t aware of. It was refreshing to deal with someone who took so much pride in his work.
John - Norcross, GA 30071
Review
Dawson (and Kenneth) did a great job. We had a lot of different plumbing jobs from disposers to toilets to faucets, and all were completed expertly and efficiently. We appreciated the quality work.
Beth Burgess - Decatur, GA 30033
Response from Chen Plumbing:

Thank you, Beth, for your kind words; we're glad Dawson and Kenneth provided expert service on your plumbing jobs and that you appreciated the quality of their work.

Review
Cody was incredible. He came out and gave an honest assessment of my issue and intentionally and thoroughly explained the best solutions. Couldnt recommend Cody and Chen Plumbing enough!
Derek Paganini - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Derek, for your kind words about Cody and for recommending Chen Plumbing; we truly appreciate your feedback and are glad you had a positive experience!

Review
chris edenfield - Lawrenceville, GA 30045
Response from Chen Plumbing:

Thank you so much, chris, for the 5-star rating; your support means a lot to us, and we appreciate everyone who helps make our service great!

Review
Cody did an outstanding job prepping my shower for renovation and capping my tub water line beneath the floor. He explained what he was going to do and showed me the completed work at the end of the day. I am pleased with the quality of his work and that everything was done exactly as he said it would be done.
Jeff Chesen - Cumming, GA 30041
Response from Chen Plumbing:

Thank you, Jeff, for your kind words about Cody's work; we appreciate your feedback and are glad you are pleased with the quality and communication throughout the process.

Review
Cody was great and things are working again!
Joe Winterscheidt - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Joe! We're glad to hear Cody made a positive impact and everything is back on track.

Review
Easy to arrange for service appointment. Good communication and coordination between my tenants and this plumbing contractor. Plumbing repairs completed as per repair estimate.
Anna Chien - Duluth, GA 30096
Response from Chen Plumbing:

Thank you, Anna! We appreciate your feedback on the smooth coordination and communication with your tenants and are glad to hear the plumbing repairs met your expectations.

Review
WC - Decatur, GA 30032
Response from Chen Plumbing:

Thank you, WC, for the fantastic 5-star rating! We truly appreciate your support.

Review
Marcos was excellent
Brady Catron - Stone Mountain, GA 30088
Response from Chen Plumbing:

Thank you, Brady! We're glad to hear that Marcos provided excellent service. Your feedback means a lot to us!

Review
Amazing! They are the best and will recommend them to everyone I know. They are so professional, kind, and well priced!
Monique Wischusen - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Monique! We truly appreciate your kind words and recommendation. We're glad you had a positive experience with our team.

Review
Danielle Lawson - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you, Danielle, for the fantastic 5-star rating! We truly appreciate your support.

Review
Dawson was very thorough, efficient, and skilled . Ive used Tim Chen for years . Every time Ive been completely pleased with their workmanship and value. % recommend!
Meredith S - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you, Meredith! We're grateful for your kind words about Dawson and Tim Chen. Your recommendation means a lot to us!

Review
Professional, reasonable price, and good service. Juan and his partner came to do a sewer scope to diagnose an odor issue and checked my air vents in the attic and street side manholes. We found a potential issue in my garage attic connected to the water boiler that could have been causing a major problem. Nice guys, helpful and clean/courteous.
Shlok Shah - Smyrna, GA 30082
Response from Chen Plumbing:

Thank you, Shlok, for your kind words! We're glad Juan and his partner were able to help identify the issue and provide you with great service. Your feedback means a lot to us!

Review
They are very professional and honest and respond immediately
Heather Julien - Norcross, GA 30071
Response from Chen Plumbing:

Thank you, Heather, for your kind words about our professionalism and prompt responses! We appreciate your feedback and are glad to hear about your positive experience.

Review
Tim Chen and company (Cody) solved 2 plumbing problems for me today. prompt and professional. 5 stars.
cindy beckler - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, cindy, for your kind words! Glad to hear Cody was able to help you promptly and professionally.

Review
Alison Lukacsko - Duluth, GA 30097
Response from Chen Plumbing:

Alison, we appreciate your 5-star rating! Thank you for your feedback.

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