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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 3, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Tucker, GA, Dunwoody, GA, Marietta, GA and Peachtree Corners, GA.

Job Locations and Reviews

Pull And Reset Toilet: Drain toilet and remove toilet from flange. Inspect toilet and clean wax. Put new wax seal, as well as closet bolts if necessary, and reset toilet. New metal braided flexible supply line for toilet will be installed as well. Will inspect toilet for leaks from supply line, tank, and base of toilet. Warranty: This installation is backed by a 1-year labor warranty, covering our workmanship. Win with Chen members receive an extended labor warranty for a total of 2 years. Minor Toilet Tank Rebuild: Replace key components inside the toilet tank, including the fill valve, flapper, and supply line. The tank lever will also be replaced if necessary. After installation, the technician will test for leaks at the supply connection, tank, and toilet base. Diagnostics will be performed to ensure proper tank fill levels, flush performance, and overall function of the toilet. Lavatory Pop-Up Drain Install: Installs a new lavatory pop-up drain assembly to restore proper sink d
Pull And Reset Toilet: Drain toilet and remove toilet from flange. Inspect toilet and clean wax. Put new wax seal, as well as closet bolts if necessary, and reset toilet. New metal braided flexible supply line for toilet will be installed as well. Will inspect toilet for leaks from supply line, tank, and base of toilet. Warranty: This installation is backed by a 1-year labor warranty, covering our workmanship. Win with Chen members receive an extended labor warranty for a total of 2 years. Minor Toilet Tank Rebuild: Replace key components inside the toilet tank, including the fill valve, flapper, and supply line. The tank lever will also be replaced if necessary. After installation, the technician will test for leaks at the supply connection, tank, and toilet base. Diagnostics will be performed to ensure proper tank fill levels, flush performance, and overall function of the toilet. Lavatory Pop-Up Drain Install: Installs a new lavatory pop-up drain assembly to restore proper sink d
Braulio B.
Braulio B. Checked in
Pull And Reset Toilet: Drain toilet and remove toilet from flange. Inspect toilet and clean wax. Put new wax seal, as well as closet bolts if necessary, and reset toilet. New metal braided flexible supply line for toilet will be installed as well. Will inspect toilet for leaks from supply line, tank, and base of toilet. Warranty: This installation is backed by a 1-year labor warranty, covering our workmanship. Win with Chen members receive an extended labor warranty for a total of 2 years. Minor Toilet Tank Rebuild: Replace key components inside the toilet tank, including the fill valve, flapper, and supply line. The tank lever will also be replaced if necessary. After installation, the technician will test for leaks at the supply connection, tank, and toilet base. Diagnostics will be performed to ensure proper tank fill levels, flush performance, and overall function of the toilet. Lavatory Pop-Up Drain Install: Installs a new lavatory pop-up drain assembly to restore proper sink d
Atlanta, GA 30319
Review
Seth (and the folks I spoke with on the phone to make everything happen) were great! Was able to get my garbage disposal replaced next day.
Joe - Atlanta, GA 30317
Review
If there were 10 stars available Id give them 10. Amazing work and an exceptional professionalism. Not only will I be recommending Chen plumbing but Ill be calling them for any future work.
Scott Clark - Atlanta, GA 30306
Response from Chen Plumbing:

Thank you so much for your kind words and support! We truly appreciate your recommendation and look forward to assisting you with any future plumbing needs.

Review
Cody is awesome! Was able to quickly figure out the source of our leak a d was good about not having to open up the ceiling any more than necessary to find the issue.
S MW - Marietta, GA 30068
Response from Chen Plumbing:

Thank you for your kind words! We're glad Cody could efficiently locate and resolve the leak while minimizing any unnecessary damage.

Review
Tim Chen is our hero every time we need him for jobs big or small
Saleena Phillips - Atlanta, GA 30306
Response from Chen Plumbing:

We appreciate your kind words, Saleena Phillips! Thank you for trusting us with your projects.

Review
We've called this company twice now and both services were great. This last time we had Max come by to fix our clogged kitchen sink. He was on time, communicative, and worked quickly.
Mimi Le - Smyrna, GA 30080
Response from Chen Plumbing:

We're so glad to hear that you had a great experience with Max fixing your clogged kitchen sink! Thank you for choosing our company again.

Review
Great service. I would definitely use them again.
Joe Young - Peachtree Corners, GA 30092
Response from Chen Plumbing:

Thank you for your kind words! We look forward to assisting you again in the future.

Review
The kind of people who have your back.
Sylvia Johnson - Atlanta, GA 30318
Response from Chen Plumbing:

We're so grateful to hear that we could be there for you!

Review
Cody did the job well! I though it was my garbage disposal that was broken, but it was actually because of the pipe. He explained everything to me and was able to get the job done.
Alice Chen - Atlanta, GA 30326
Response from Chen Plumbing:

Thank you for sharing your experience, Alice! We're glad Cody could help diagnose and fix the issue with your pipe.

Review
Timely, informative, job well done. Cody was respectful and approachable. Pre-planned the fittings prior to cutting in, limiting my downtime.
David Ahearn - Dunwoody, GA 30338
Response from Chen Plumbing:

We're so glad to hear that, David! Thank you for sharing your experience with us.

Review
Mathew did an excellent job of tracking down where the laundry drain clog was, and clearing it. And he poured 2 washing machine loads of water down to make sure the clog was cleared. He was very knowledgeable.
Mark Pozner - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for sharing your experience, we're glad to hear that Mathew was able to effectively resolve the issue and provide great service!

Review
Chen Plumbing redid all our water and plumbing lines for our renovation and I couldn't be happier with the quality of their work. I reached back out to replace our 10 year old sump pump and Eric came by and talked me through all options and patiently answered all my questions. He recommended I buy the pump myself (to save $) and then he came back to install it professionally and timely. I would recommend he and Chen Plumbing to anyone and if I have any other plumbing work they'll be the only ones I call.
Chad Borer - Atlanta, GA 30316
Response from Chen Plumbing:

Thank you for trusting us with your plumbing needs, Chad! We appreciate your kind words and are glad you are happy with our services. We look forward to helping you with any future plumbing work.

Review
I am very happy with work of Eric at Chen Plumbing in quoting and installing a new water heater at my place. I would certainly recommend to friends and clients and use again. He is a smart and nice person and I was confident from first meeting that it would be done right.
Al Floda (Modern Atlanta Homes) - Atlanta, GA 30324
Response from Chen Plumbing:

Thank you for recommending Eric at Chen Plumbing! We appreciate your kind words and are glad to hear about your positive experience.

Review
Cody was fantastic. Arrived on time. Super polite. Efficient with his time and effective on the job. Couldnt ask for more!
Liza Jaine - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for your kind words, Liza! It was a pleasure serving you.

Review
Real professional. Juan Diaz is a gentleman. The repair exceeded our expectations
Jeffrey Snow - Atlanta, GA 30329
Response from Chen Plumbing:

Thank you for your kind words, Jeffrey! We're delighted to hear that Juan provided you with exceptional service that exceeded your expectations.

Review
Fast service, friendly and professional
Sam Green - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for your kind words, Sam! We appreciate your feedback.

Review
Billy Carlson - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the 5-star rating, Billy!

Areas We Serve