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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 3, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Sandy Springs, GA, Avondale Estates, GA, Doraville, GA and Lawrenceville, GA.

Job Locations and Reviews

Replaced total 6 stop valves , supply lines , escutcheon under the upstairs bathroom sinks , replace a hose bib with new 1/2 uponor pex a line in the garage , insulate the pipe , discussed and signed up membership with customer, left booklet information with customer .
Replaced total 6 stop valves , supply lines , escutcheon under the upstairs bathroom sinks , replace a hose bib with new 1/2 uponor pex a line in the garage , insulate the pipe , discussed and signed up membership with customer, left booklet information with customer .
Tim T.
Tim T. Checked in
Replaced total 6 stop valves , supply lines , escutcheon under the upstairs bathroom sinks , replace a hose bib with new 1/2 uponor pex a line in the garage , insulate the pipe , discussed and signed up membership with customer, left booklet information with customer .
Marietta, GA 30062
Review
We look forward to having Logan or another comparable technician on our future service.
Walter - Doraville, GA 30360
Review
I had a plumbing emergency and Juan, with Chen Plumbing, made the repairs quickly and capably.
Vicki Black - Sandy Springs, GA 30328
Response from Chen Plumbing:

Thank you for sharing your experience with Juan from Chen Plumbing!

Review
I had a really great experience with Chen Plumbing! We did not have hot water- Eric came by same day and fixed our hot water heater in an hour. He even stayed extra to fix our hissing toilets and didnt leave until I checked to make sure everything was working well. Very satisfied, thank you!
Peyton Brito - Atlanta, GA 30308
Response from Chen Plumbing:

Thank you for sharing your experience, Peyton! We're glad Eric could resolve the issues promptly and thoroughly. Appreciate your kind words!

Review
Will Smith - Lawrenceville, GA 30043
Response from Chen Plumbing:

Thank you so much for the 5-star rating!

Review
We are so grateful to have Tim Chen plumbing as a local option for repairs. While our need was not an emergency, Tim Chen Plumbing was able to see us the same day we called, identified the problem and proposed a solution. They returned a few days later and made the repairs. Both Eric and Andrew were courteous and professional, leaving the site as clean as they found it. We highly recommend the Tim Chen Plumbing team.
Cathy Smith - Stone Mountain, GA 30087
Response from Chen Plumbing:

We are so grateful to have been able to assist you promptly and effectively, Cathy! Thank you for recommending our team.

Review
Very professional and friendly. Could have charged more for a bigger repair we had asked for, but did a much simpler fix and saved us time and money. Planning to use Chen for any and all plumbing needs.
doug ingram - Norcross, GA 30092
Response from Chen Plumbing:

Thank you for choosing us for your plumbing needs and for your kind words! We're glad we could help save you time and money. Looking forward to assisting you with any future plumbing needs.

Review
My house is 5 years old however water heater pump making humming noise that concerns me and called Chen Plumbing for help. Technician Hunter came for service and he was excellent! Within a min he diagnosed the problem and gave me the estimates. Once he got parts to fix it, he was already fixing it. It was very fast! He told me the great advise to keep up the maintenance. I truly appreciate the Technician like him. (Previous) This is my first time using Chen Plumbing. I knew exactly what I needed for plumbing job which was to fix ghosting flush toilet. Technician MAX came by on time appointment, he was good listener, no time wasting he checked water pressure, brought correct flapper size to replace all 3 toilet. He gave me the free estimate with options, it was very simple, fast, pleasant. He finished the job in 40min. Chen Plumbing guarantee the work for 90days too. Thank you!
Coco Matt - Atlanta, GA 30336
Response from Chen Plumbing:

Thank you for choosing Chen Plumbing, Coco! We're glad to hear that Max provided you with a simple, fast, and pleasant experience. We appreciate your feedback and look forward to serving you again!

Review
Jonathan Forrester - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you for the 5-star rating, Jonathan!

Review
I appreciate Chen Plumbing for really wanting my business. I put in a call to have two companies come out and Chen called me back immediately to say they had a opening for me same day. Juan was awesome! From start to finish he explained everything and was thorough with the work even finding a additional issue that could have cost us alot of $$$ down the line. Highly recommend Chen Plumbing and their technician Juan for any plumbing needs!
Ultraviolettea Ness - Lilburn, GA 30047
Response from Chen Plumbing:

Thank you for choosing Chen Plumbing! We're glad we could assist you promptly and effectively. Appreciate your recommendation and kind words about Juan's service.

Review
Max did a great job. He was knowledgeable and efficient.
Eugene Hirsh - Sandy Springs, GA 30327
Response from Chen Plumbing:

Thank you for recognizing Max's knowledge and efficiency!

Review
ERIC WAS very professional did a good job on my plumbing problem, I was very impressed with ERIC also great conversation, will definitely use Chen Plumbing for all my Plumbing needs.
Jeff Grasty - Mableton, GA 30126
Response from Chen Plumbing:

Thank you for recognizing Eric's professionalism and the great job he did on addressing your plumbing issue. We appreciate your support and look forward to assisting you with any future plumbing needs.

Review
Max was absolutely wonderful. He cam out immediately, diagnosed the problem and helped me understand the fix and ramifications if we didnt fix it. He worked quickly and was able to resolve everything right there on the spot. Thank you Max!
Rachael Western - Atlanta, GA 30319
Response from Chen Plumbing:

Max truly appreciates your kind words, Rachael. Thank you for sharing your experience!

Review
Great service, very quick
Sam Mattingly - Atlanta, GA 30309
Response from Chen Plumbing:

We're delighted to hear that you had a great experience with our service and that it was quick. Thank you for choosing us!

Review
Cody was prompt, courteous and knowledgeable! As Property Managers we have now used use Chen Plumbing on about 5 calls and have received top notch service at a fair price every time. Highly recommend Cody, Tim and the office staff at Chen Plumbing!
Steve Layne - Avondale Estates, GA 30002
Response from Chen Plumbing:

Thank you for your continued support and kind words, Steve! We truly appreciate your recommendation and look forward to serving you again in the future.

Review
Max was awesome! He did a great job!
Leigh Eastland - Atlanta, GA 30324
Response from Chen Plumbing:

Thank you for the kind words, Leigh! Glad to hear that you were happy with Max's service!

Review
Cody was fantastic! Found the issues quickly and was able to take care of things quickly. Ver personable and friendly. Great customer service!
Carol Webb - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for your kind words, Carol! We're glad Cody was able to assist you efficiently and provide great customer service!

Areas We Serve