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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2000 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 3, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Duluth, GA, Tucker, GA, Decatur, GA and Lawrenceville, GA.

Job Locations and Reviews

Upon arrival, customer states they are experiencing no hot water. After inspection, notice water heater is over 10 years old. Informed customer our only option is to replace water heater. Customer approved estimate. Installed new 40 gallon lowboy in crawlspace. Installed a new pan, with new expansion tank and shut off. Also installed new copper piping. Water heater is lit and worked properly at departure. No leaks at departure.
Upon arrival, customer states they are experiencing no hot water. After inspection, notice water heater is over 10 years old. Informed customer our only option is to replace water heater. Customer approved estimate. Installed new 40 gallon lowboy in crawlspace. Installed a new pan, with new expansion tank and shut off. Also installed new copper piping. Water heater is lit and worked properly at departure. No leaks at departure.
Seth S.
Seth S. Checked in
Upon arrival, customer states they are experiencing no hot water. After inspection, notice water heater is over 10 years old. Informed customer our only option is to replace water heater. Customer approved estimate. Installed new 40 gallon lowboy in crawlspace. Installed a new pan, with new expansion tank and shut off. Also installed new copper piping. Water heater is lit and worked properly at departure. No leaks at departure.
Duluth, GA 30096
Review
Alex did an excellent job troubleshooting and offering 2 solutions. Both were well explained
David - Norcross, GA 30092
Review
Eric went above and beyond to fix our plumbing issues!!
Sharoda Dasgupta - Atlanta, GA 30329
Response from Chen Plumbing:

Thank you for sharing your positive experience with Eric!

Review
linda beckerman - Marietta, GA 30068
Response from Chen Plumbing:

Thank you for the 5-star rating, Linda!

Review
Sandra Lamar - Duluth, GA 30096
Response from Chen Plumbing:

Thank you for the 5-star rating, Sandra Lamar!

Review
They actually called to see if they could come early. That never happens! Work done quickly, professionally. Replaced water pressure valve, repair to shower and toilet.
Kathi Wirth - Lawrenceville, GA 30043
Response from Chen Plumbing:

Thank you for sharing your experience with us! We're glad to hear that we could accommodate your schedule and provide prompt, professional service. We appreciate your feedback!

Review
Max was fast and efficient. Took the time to explain what he was doing and what the end result would be. I am very pleased with his service. Great job!!!
Trisha Murphy - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for your kind words, Trisha! We're glad to hear that you had a positive experience with Max.

Review
Very professional work and very thorough!
Scott Byrne - Atlanta, GA 30316
Response from Chen Plumbing:

Thank you for recognizing our professionalism and attention to detail!

Review
I have used this company a few times now and will continue to do so as needed. Scheduling is very easy & convenient. The plumber, Eric was informative, friendly and efficient. Highly recommend.
Mindy Boswell - Atlanta, GA 30318
Response from Chen Plumbing:

We're delighted to hear that you've had a positive experience with us! Thank you for your kind words and recommendation.

Review
Prompt service, explained everything along the way and, gave me confidence that I wasnt being over sold! Great job, Great results!!
Bill Bolton - Roswell, GA 30075
Response from Chen Plumbing:

Thank you for your kind words, Bill! We're glad you had a positive experience and are happy with the results!

Review
Juan figured out my issue and fixed it. Great service. I would use them again in the future.
Seth Thompson - Decatur, GA 30033
Response from Chen Plumbing:

Thank you for your kind words, Seth! We look forward to assisting you again in the future.

Review
Chen Plumbing is very well organized. Matt was prompt, professional, and provided good advice in deciding on a solution.
Ravi Gupta - Atlanta, GA 30341
Response from Chen Plumbing:

Thank you for recognizing our organization and Matt's professionalism and advice!

Review
Cody was excellent!! He fit me in for a last minute visit just a few hours after I called. He was so polite, knowledgeable, and trustworthy. Excellent service with Cody at Chen Plumbing!
Nikki Greenway - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for your kind words, Nikki! We're glad to hear that Cody provided you with excellent service. We appreciate your feedback!

Review
Juan was courteous, professional and efficient.
CY S - Atlanta, GA 30331
Response from Chen Plumbing:

Thank you for recognizing Juan's courteous, professional, and efficient service!

Review
Matthew did a great job on a non-plumbing issue. He raised and secured our dishwasher after we had new flooring installed. Also educated us on water heaters which was very helpful. Will use Chen Plumbing again in the future.
Leslie Stigaard - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you for your feedback. Our team is very thankful.

Review
Cody was terrific!! Fixed our toilet very quickly and efficiently. Great service.
Michelle Winer - Atlanta, GA 30329
Response from Chen Plumbing:

Thank you for your kind words, Michelle! It was a pleasure assisting you with your toilet. We appreciate your feedback.

Review
Kim Robinson - Lilburn, GA 30047
Response from Chen Plumbing:

Thank you for the 5-star rating, Kim Robinson! Your support means a lot to us!

Areas We Serve