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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2003 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Johns Creek, GA, Tucker, GA, Acworth, GA and Alpharetta, GA.

Job Locations and Reviews

Took a look at all plumbing work customer would like done. Home is currently going under renovations. Left estimates for all work needed to be completed. Also heater is 16 yrs old left estimate
Took a look at all plumbing work customer would like done. Home is currently going under renovations. Left estimates for all work needed to be completed. Also heater is 16 yrs old left estimate
Alex A.
Alex A. Checked in
Took a look at all plumbing work customer would like done. Home is currently going under renovations. Left estimates for all work needed to be completed. Also heater is 16 yrs old left estimate
Alpharetta, GA 30004
Review
It’s obvious he’s been doing this for as long as he has. From start to finish he communicated, educated and reasoned with me related to my plumbing issues. He’s going to tell you the quick fix and the final fix both with pricing that makes sense. Ask for Cody, he’s worth it.
Cedrick - Atlanta, GA 30311
Review
Max seemed very knowledgeable and patient. He answered all of our questions and explained the probable issue which did not require any repair or replacement action. Very helpful and professional. His honesty was greatly appreciated.
C Dong - Duluth, GA 30096
Response from Chen Plumbing:

Thank you for your kind words, we truly appreciate your feedback!

Review
Chen Plumbing provides exceptional service. Theyre very quick to respond, and most importantly, they do what they have to do to fix the problem. Dawson has been great, and Blanca in the back office is always prompt to respond. From the front line to the back office, they empower their team to be problem solvers and decision makers and that was palpable at every step of the way. From assessing our situation, to dealing with our HOA. They were exactly on time, every time. They were accurate in the amount of time they were going to take to perform their work. Theyre not the cheapest, but theyre not the most expensivefor the service and quality of work we received from them, Id call their price fair and square. They didnt try to upsell us. There was no: Ill call my manager to negotiate the price. Or I need to consult with my supervisor to figure out how to solve this. They were professionals through and through. While other plumbers were talking about cutting walls, moving HVAC pipes, etc. Chen did an excellent and clean job without having to do any of that. They worked efficiently, and their excitement for what they do as a profession was evident. Will definitely recommend them.
Bernardo - Decatur, GA 30033
Response from Chen Plumbing:

Thank you for recognizing our team's dedication and professionalism, Bernardo! We appreciate your detailed feedback and are glad we could efficiently solve your plumbing issue without unnecessary steps. We look forward to any future recommendations you might have.

Review
Eric did a great job installing our new water heater and also replaced our old pressure regulator.
S Johnson - Johns Creek, GA 30022
Response from Chen Plumbing:

Thank you for sharing your feedback, S Johnson! We're glad to hear that Eric provided excellent service with installing your new water heater and replacing the pressure regulator.

Review
Matthew from Chen Plumbing was knowledgeable, efficient and did a great job!
Patty Pergl - Woodstock, GA 30188
Response from Chen Plumbing:

Thank you Patty!

Review
Max was excellent and showed up promptly. We really appreciated the quality of the repair that was done and the urgency.
Sarah Neuburger - Atlanta, GA 30340
Response from Chen Plumbing:

Thank you Sarah!

Review
Eric was great: informative and efficient!
Antonio Salazar Cardozo - Atlanta, GA 30312
Response from Chen Plumbing:

Thank you Antonio!

Review
Friendly, professional and did an excellent job!
M C - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you!

Review
Lynne Work - Lilburn, GA 30047
Response from Chen Plumbing:

Thank you Lynne!

Review
We have used Chen Plumbing twice now and both times they exceeded their reputation. We were told by an engineer that they were the best and I would have to agree. Max was our plumber and was great.
Noah Cothern - Acworth, GA 30102
Response from Chen Plumbing:

Thank you Noah!

Review
I highly recommend Chen Plumbing. Excellent company, amazing employees and great service!!!
Tim Cauthen - Tucker, GA 30084
Response from Chen Plumbing:

Thank you so much Tim!

Review
Eric was very professional and informative. Great service!
dan park - Johns Creek, GA 30022
Response from Chen Plumbing:

Thank you Dan!

Review
Had a pleasant experience. Eric was thorough, professional, and kind. He went out of his way to answer all my questions, carefully check everything, and make sure everything was up and running before leaving. I would use Chen Plumbing's services again in the future.
Ahreum Park - Johns Creek, GA 30022
Response from Chen Plumbing:

Thank you Ahreum!

Review
Cody was very professional and did an amazing job. The pricing was very fair and the job was done quickly. 10/10 would recommend to anyone
Ezekiel Mekonnen - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you Ezekiel!

Review
Max and his service was excellent! On time and finished ahead of schedule!
Dan Glaze - Norcross, GA 30071
Response from Chen Plumbing:

Thank you Dan!

Review
He went above and beyond , thank you
Andrea W - Tucker, GA 30084
Response from Chen Plumbing:

Thank you Andrea!

Areas We Serve