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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2003 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Tucker, GA, Alpharetta, GA, Norcross, GA and Conyers, GA.

Job Locations and Reviews

Took a look at all plumbing work customer would like done. Home is currently going under renovations. Left estimates for all work needed to be completed. Also heater is 16 yrs old left estimate
Took a look at all plumbing work customer would like done. Home is currently going under renovations. Left estimates for all work needed to be completed. Also heater is 16 yrs old left estimate
Alex A.
Alex A. Checked in
Took a look at all plumbing work customer would like done. Home is currently going under renovations. Left estimates for all work needed to be completed. Also heater is 16 yrs old left estimate
Alpharetta, GA 30004
Review
Alex did an excellent job troubleshooting and offering 2 solutions. Both were well explained
David - Norcross, GA 30092
Review
Great and thorough work! Appreciated how well the work was explainedand done in a sustainable way without any shortcuts
Owen Cantrell - Atlanta, GA 30310
Response from Chen Plumbing:

Thank you Owen!

Review
Cody from Chen Plumbing was very helpful explaining the 3 different types of the Rinnai system
Bill Whitaker - Tucker, GA 30084
Response from Chen Plumbing:

Thank you Bill!

Review
Tim Chen has worked on several plumbing projects on our house and I would rate them 5 stars on all of them. Max did a wonderful job today fixing our utility sink and toilet. Thank you, Douglas
douglasatlaldo - Doraville, GA 30340
Response from Chen Plumbing:

Thank you Douglas!

Review
Highly recommend this company! They were professional, fast, and so pleasant to work with.
Kassie Diehl - Norcross, GA 30071
Response from Chen Plumbing:

Thank you Kassie!

Review
Eric and his crew did a great job replacing my 26 years old water heater. The other team members are very good in quick replying my emails / questions in minutes. The pricing is reasonable too. I highly recommend Chen Pluming team.
Linda Tu - Kennesaw, GA 30152
Response from Chen Plumbing:

Thank you very much Linda!

Review
Kevin D - Alpharetta, GA 30005
Response from Chen Plumbing:

Thank you Kevin!

Review
1. Excellent work. Diagnosed the issue, let me know the pricing and completed the work, also bringing the water heater up to code. 2. Technician came back and we looked for a mystery leak that we could not find. He was very thorough and efficient and we will keep an eye on it just in case. He did absolutely everything he could to find it. 3. Next tech came out and identified the problem, which was not obvious. He gave me clear instructions on how to fix it myself and now its completely repaired and the issue is gone! I cant recommend this company enough.
Evan Bernstein - Atlanta, GA 30318
Response from Chen Plumbing:

Thank you Evan!

Review
Matthew was excellent today. He came in, accessed the problem, and quickly resolved our issue. He kept me informed on the progress and cleaned up nicely when finished.
April Lemons - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for your review!

Review
Eric did a great job for us. Very thorough and knowledgeable. I had a great experience with Chen Plumbing
Adam Langston - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you for your review!

Review
Betsy Penot - Atlanta, GA 30307
Response from Chen Plumbing:

Thank you!

Review
natalie castillejos - Atlanta, GA 30306
Response from Chen Plumbing:

Thank you!

Review
Matt was knowledgeable and fixed my problem
robin palmer - Tucker, GA 30084
Response from Chen Plumbing:

Thank you Robin!

Review
Cody was awesome!!!! He has the knowledge and hes super friendly!!
Mistymarie Knall - Decatur, GA 30033
Response from Chen Plumbing:

Thank you for your review! 😊

Review
Octavia Nichols-McIvor - Conyers, GA 30012
Response from Chen Plumbing:

Thank you for your review!

Review
Incredible workmanship and attention to detail! Piece of mind knowing that everything was done perfectly! We will refer your company often Scott and cyndy woodside! Give him a good meal!!
Scott Woodside Productions - Roswell, GA 30076
Response from Chen Plumbing:

Thank you! 😊

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