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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2003 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Dunwoody, GA, Tucker, GA, Decatur, GA and Duluth, GA.

Job Locations and Reviews

Customer was looking for quotes on PRV and water heater after reviewing work gave customer several options. Customer agreed to price and we will return tomorrow to perform work.
Customer was looking for quotes on PRV and water heater after reviewing work gave customer several options. Customer agreed to price and we will return tomorrow to perform work.
Cody C.
Cody C. Checked in
Customer was looking for quotes on PRV and water heater after reviewing work gave customer several options. Customer agreed to price and we will return tomorrow to perform work.
Duluth, GA 30097
Review
Alex was super knowledgeable, kind, honest, and even gave my dogs some treats!
Scott - Dunwoody, GA 30338
Review
Robin Hubier - Atlanta, GA 30316
Response from Chen Plumbing:

Thank you Robin!

Review
Bill Dewald - Dunwoody, GA 30338
Response from Chen Plumbing:

Thank you Bill!

Review
Great experience, and fairly priced. Will use them again.
Howard Jetmundsen - Norcross, GA 30092
Response from Chen Plumbing:

Thank you Howard!

Review
Cody was great! He explained the problem, fixed it thoroughly, quickly, and professionally, and was so respectful of our home, family, and pets!
Deborah Carter - Stone Mountain, GA 30083
Response from Chen Plumbing:

Thank you for your review Deborah!

Review
Though pricey , had a great plumber experience today with Eric. Personable and knowledegable. Went over and beyond to answer numerous questions unrelated to the issue. Would definitely use again.
tricia jones - Tucker, GA 30084
Response from Chen Plumbing:

Thank you Tricia!

Review
Dawson was knowledgeable and efficient. What more could you ask for??
Phillip Banze - Tucker, GA 30084
Response from Chen Plumbing:

Thank you Phillip!

Review
Great service and fair price. Thanks for the help.
Dan Speice - Dunwoody, GA 30338
Response from Chen Plumbing:

Thank you Dan!

Review
Doug Dickson - Atlanta, GA 30350
Response from Chen Plumbing:

Thank you Doug!

Review
Prompt arrival and very efficient service.
Jason Goolsby - Atlanta, GA 30307
Response from Chen Plumbing:

Thank you Jason!

Review
Eric did a wonderful and effective job for us. We will definitely use him again
Ed Munster - Atlanta, GA 30312
Response from Chen Plumbing:

Thank you Ed!

Review
Thank you to Eric and helper for a great job installing a new pump. Both were very amicable and capable, caring of working space, and did a wonderful clean-up. Communication with the company was very good and their timing of getting to the site to access the job and actually doing the work was very acceptable. Bravo!
Connie Leyburn - Atlanta, GA 30324
Response from Chen Plumbing:

Thank you Connie! We appreciate it.

Review
Had an excellent visual inspection with Cody Butts. He was great.
Zac Pailet - Decatur, GA 30035
Response from Chen Plumbing:

Thank you Zac!

Review
Matt M - Sandy Springs, GA 30328
Response from Chen Plumbing:

Thank you Matt!

Review
Have happily used Tim Chen Plumbing for a couple decades now. He takes great care, and hires great people.
cheeselouise50 - Atlanta, GA 30318
Response from Chen Plumbing:

Thank you!

Review
David Blakesley - Atlanta, GA 30312
Response from Chen Plumbing:

Thanks for your review David!

Areas We Serve